How do I replace login data or completely reinstall plugin?

[rojozak]

We are getting an error in the dashboard saying that our Google
Analytics account has been deleted. Error 403. In fact it hasn't,
and is still working on the google site.

I've tried upgrading the dashboard, removing, and reinstalling. It
still apparently retains the old login and google analytics setup.
Going to the plugin dashboard doesn't help...there are no options to
fix it there either. How can I remove the old login data and start
again?

Thanks.
Rob.

[Prosser]

I am also having the same problem.

I even took a look at the DB and can't figure out where the profile
settings are stored.

Cheers
Brian

[Carson]

I'm adding an option to clear everything in the configuration for the
dashboard. Selecting that option will wipe out all the saved options.
I'm also making any option change cause the cache to expire since that
could cause issues as well. I'm going to test for a few days before I
push the changes live but expect them this week.

Regards,
Carson

[Brian Prosser]

right on! tx a million :)

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[Carlos]

But in the meantime, is there a way to clear the options manually so
we can reset them?

Thanks.

[rojozak]

I've installed the new version (1.6) but the old settings remain,
still preventing ANY access to analytics or the plugin's dashboard.
Perhaps the new version allows for clearing the old data but it the
install of the new version doesn't perform the clear. So...still
stuck in same place..."Error gathering analytics data from Google:
Account deleted Account deleted Error 403".

How do we force a purge of the old data? Tried removing all files and
search WP db but no luck. Any help would be great. Thanks.

On Dec 6, 2:24 pm, Carson <car...@ioncannon.net> wrote:

[Carlos]

I was finally able to get rid of the preferences of an old install so
I can reset GAD.

If you go into the database table wp_options, look for all
option_names that start with gad_.

There are about six of them. Remove them and reinstall plugin.

It seems like the delete option does not remove these rows from the
wp_options table.

Hope this helps,
Carlos