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From: "charlie arehart" <charlie_li...@carehart.org>
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Subject: RE: [fusionreactor] Re: Enterprise Dashboard not Connecting
Date: Wed, 7 Mar 2012 13:53:52 -0500
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Thanks, Andy. That info may help the FR support folks if they have more
ideas. In the meantime, do check out the reactor.log in whatever instance is
hosting your Enterprise Dashboard, to see if it's logging any additional
diagnostic info to help with your challenge. 

And to be clear, if you're on FR 4, don't rely solely on the display of logs
in the FR interface, since FR4 by default now clears out the logs every hour
to zip them into the archives directory. Look instead at the actual
logs/archives directory itself to view the logs. And again, be careful to be
sure you're looking at the reactor-*.log for the instance in which you
implemented the dashboard (since that's the caller from the ED to the server
you're trying to watch).

Hope that helps.

/charlie


> -----Original Message-----
> From: fusionreactor@googlegroups.com
> [mailto:fusionreactor@googlegroups.com] On Behalf Of leontova
> Sent: Wednesday, March 07, 2012 1:18 PM
> To: FusionReactor
> Subject: [fusionreactor] Re: Enterprise Dashboard not Connecting
> 
> Hi Charlie. FRED is being run from my desktop.
> 
> Q. What happens when you browse the URLs in your browser (with and without
> the port)  first from your desktop, then from your "host server"?
> A. From the Desktop, I can get to the exact same site
> http://servername:8087/fusionreactor/fhtml.cfm?mode=main as I do on the
host
> server at http://127.0.0.1:8087/fusionreactor/fhtml.cfm?mode=main
> A1. Without using the port, I get a Login failed From both Desktop and
host server
> 
> Q. Also, are you using the full URL, with the fhtml.cfm filename?
> A. Yes
> 
> Q. No, you don't want that for the ED setup, but it can be helpful for
> understanding what's going on just trying to get to the FR instance itself
from
> different places.
> A. For ED I'm using http://servername:8087/fusionreactor
> 
> Q. Also, is the cfusionjrun.myservername the CF instance you're interested
in
> watching in the ED? Or is it another instance, perhaps in the same CF
Multiserver
> setup?
> A. I have a server farm where the other cf servers are grouped on my host
cf
> server. I am using FRED on my desktop to log into the host server and view
the
> farm. The host server is included in the farm.
> 
> Thanks for your time!
> 
> -Andy