fusionreactor not graphing any request activity or jdbc activity

[nineplanets]

Hi there,

FR was working fine last night.  Today when I checked it the graphs are empty.  Heap and CPU are working but the two on the left show nothing for either the minute or the hour view.

Nothing shows up under Request History and the Request Log is empty.  I haven't changed any setting but the info on the Request Settings page says Request Logging is Enabled.  I did just try and save this settings page and got this error:

An error occurred while storing values:
Configuration has not been saved. Could not delete old configuration file prior to moving temporary file: C:\FusionReactor\instance\admin.jrun4.capuchin\conf\reactor.conf

Not sure if that's related?

[nineplanets]

The CPU meter doesn't look to be accurate either.  This is a Windows 2008 R2 machine, with CF9.  I opened the task manager and the CPU useage is very different from what fusion reactor is reporting.

[David Stockton]

Hello,

Has the service been up (i.e. not restarted)? - When FusionReactor is restarted, historical metrics are not displayed in the interface

Are you sure the server was receiving traffic? - Sometimes a server can drop out of a load balancer unexpectedly causing it to receive no traffic

Regarding the configuration file, check that the user who runs your CF service process is also configured to have full read & write access to the C:\FusionReactor directory and all sub-files & folders.

FusionReactor shows two CPU charts, instance CPU usage and system CPU usage. Each are taken as a poll every 5s (by default) and can therefore look somewhat different to real-time task manager metrics over a short period (assuming you're correlating the correct metric). If you'd like to send a screen-shot example showing a 5minute period (or similar) of both FusionReactor & the task manager to sup...@fusion-reactor.com; I'd be happy to review them for you.

Best regards,

David Stockton

Fusion Support Team

[nineplanets]

I had added a shortcut directly to the instance I wanted to monitor.  When I clicked on that and logged in, it had the weird results.  But when I clicked on the FRAM shortcut and logged in their first, and then clicked through to the instance, it showed normal results.

Seems to work that way, not sure why the other would give me something different.

Annie

[David Stockton]

Hello Annie,

It could be that the port numbers/URL has changed or your link is otherwise invalid. There are different logins to FusionReactor and FRAM will typically let you in as an Administrator.

I'm glad you're seeing what you expect now though.

Best regards,

David Stockton

Fusion Team

--
You received this message because you are subscribed to the Google Groups "FusionReactor" group.
To unsubscribe from this group and stop receiving emails from it, send an email to fusionreacto...@googlegroups.com.
To post to this group, send email to fusion...@googlegroups.com.
Visit this group at http://groups.google.com/group/fusionreactor?hl=en.
For more options, visit https://groups.google.com/groups/opt_out.