Re: [fusionreactor] FR 4.5, CF10, and instance is inaccessible

[David Stockton]

Hello,

I'm sorry you're having some difficulties - here's the first things to check...

Can you goto the URL http://127.0.0.1:8088/ directly from your browser?

Did you restart the CF instance(s) after using FRAM to install FR into the CF instances?

Can you check no other software is using port 8088?

Can you check a process on the server is actually listening on port 8088? You can use netstat for this EG:

C:\Users\David>netstat -a | find "LISTENING" | find "8088"

  TCP    0.0.0.0:8088           David-PC:0             LISTENING

C:\Users\David>

Best regards,

David Stockton

Fusion Team

On 27 February 2013 14:54, jcm <jmal...@gmail.com> wrote:

Hi,

We recently upgraded CF from 9 to 10 and from FR 3.x to 4.5. (When I say "we" I mean the company that employs me, and all server software was installed by our network admin, not by me.) The server OS is Windows Server 2008 Standard R2.

That said, I (a web/software designer/developer) was tasked with adding a CF instance via FRAM's Instance Manager, which was straightforward enough. I scanned the server, chose the CF10 instance and the default IP Address and Port - 127.0.0.1 and 8088. I then allowed the manager to restart CF10. I did this all from the server console - accessing FRAM via 127.0.0.1:8087 in a local browser, so as to avoid any network/firewall issues.

That said, I can see the instance in both the Instance Manager page and the file system, but when I click on the instance link, it spawns another browser window with a generic (Internet Explorer-style) error page. When I request more diagnostics from the browser, I come up with the following message:

The device or resource (127.0.0.1) is not set up to accept connections on port "8088".

Any suggestions?

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[jcm]

Thanks for your reply, David.

I had already tried all of those suggestions, although my netstat command was not as fine-tuned as yours. Using your command, however, produced no result.

My gut tells me that the next step is to uninstall and reinstall FR. But, even though this is only an internal QA server (with a Production update planned for later), I'm trying to minimize the disruption to internal users.

Jason

[David Stockton]

Hello Jason,

Please send us a message to sup...@fusion-reactor.com with your telephone number and location/time-zone. We may be able to organize a quick screen-share to help you resolve promptly.

Best regards,

David Stockton

Fusion Team

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[Charlie Arehart]

What if you try no using the port at all?  Or what if change the URL to something other than 127.0.0.1? Sometimes that will work and could then maybe help identify what’s not working about the original URL.

 

/charlie

[jcm]

It turned out that the solution was to:

1) assign the same user/security permission to the FusionReactor directory that the ColdFusion instance uses to log on; and

2) restart the ColdFusion service.

Prior to my support call with David, but after reading some other threads in this group, I had done #1. But I had not yet done #2 - largely for political reasons, as that server hosts a web app that's frequently used by internal users, so I didn't want to bring it down again unless I had a good reason to do so - which David provided.

Thanks, again, David! (and thanks to Charlie for your response, as well)

[David Stockton]

Hello

Thanks for posting details back to the group for others.

Bet regards,

David Stockton

Fusion Team

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