scanner
wazza
scanner and it is doing some weird stuff.
when it works it is brilliant,scans no problem,but sometimes when I go to
use it I get an error message saying
1.Please ensure that the scanner is connected to the computer.
2.please ensure that the scanner is connected to the computer and that the
led light is on.
3.please note that it is not possible to connect the scanner through the usb
device power.
how weird is that.but if I eject it and take the lead from the back of the
computer and then put it back it works ok again.
device manager sees it and tells me that this device is working
properly,obviously it is lying to me ,
any ideas?
thanks
wazza
Grimly Feindish
news:9q8fmo$1hr$1...@news6.svr.pol.co.uk...
Plug it back in after you've powered on the PC.
wazza
the usb card.
"Grimly Feindish" <Al...@Sexfeind.fsnet.co.uk> wrote in message
news:9q9fgu$o8p$1...@newsg4.svr.pol.co.uk...
Grimly Feindish
> the scanner is not plugged into the mains socket it is plugged straight
into
> the usb card.
Oh it's one that gets it's power from the usb port then, it would have been
helpful
if you'd mentioned this in your post
wazza
Grimly Feindish
"wazza" <and...@headlands.fsbusiness.co.uk> wrote in message
news:9q8fmo$1hr$1...@news6.svr.pol.co.uk...
medion
> scanner and it is doing some weird stuff.
> when it works it is brilliant,scans no problem,but sometimes when I go to
> use it I get an error message saying
>
power
for your scanner to work properly, I have one the same plugged into the
onboard usb port
and it works fine.
Does your board not have built in usb ?
wazza
Grimly Feindish
> i don't think i have one there is no slot for one on the back of my pc.
Easy way to check is look in the bios pages for anything refering to usb.
If there is then the board has got usn on board, it may just be that you
have a connector
that you can plug a riser into.
wazza
Werner Heisenberg
try a self powered usb hub and plug that in between the computer and
scanner. The scanner may not be getting enough power from the usb port.
Werner Heisenberg
"wazza" <and...@headlands.fsbusiness.co.uk> wrote in message
news:9q8fmo$1hr$1...@news6.svr.pol.co.uk...
Grimly Feindish
> in bios it says that the onchip usb is disabled., mean anything to you?
Yes it means you do have onboard usb, and it would be best to use this
rather than a seperate card.
The problem here is if need to by the riser that plugs onto your m/b it
needs to be correctly wired to match your board.
You should have a connector on the board which has two rows of 5 pins (or 4
one side 5 the other)
it probably says usb next to it on the board.
I don't suppose you have the m/b manual ? If not do you know or can you find
out what your m/b is ?
wazza
it was a 7 something or other,I know this probably of no use but
unfortunately I have know idea what board it is.news:9q9sn6$t2o$1...@newsg3.svr.pol.co.uk...
Grimly Feindish
> no I don't have the manual,I had it repaired a while ago and was told that
> it was a 7 something or other,I know this probably of no use but
> unfortunately I have know idea what board it is.
Well it usually has some kind of ID on the board, you can also find out from
the bios but it's
easier to look on the board, same goes for finding the usb connector.
Without knowing either there's not a lot you can do but put up with the
problem, or get a scanner
that uses external power, or try a different usb card.
wazza
to find out what type of board it is and if i have any more problems i will
post back again
thanks for all your help
wazza
"Grimly Feindish" <Al...@Sexfeind.fsnet.co.uk> wrote in message
news:9qa9mh$a7v$1...@news7.svr.pol.co.uk...
Barbara Thomson
port - the printer cable is connected to the scanner etc etc, and I find
that once I have used the scanner the printer decides that it doesn't work
and I have to switch off and start again. Tomorrow - brilliant, I am having
a new parallel port fitted so that the scanner cable can go direct to the
computer and I don't have that problem any more. The port and the fitting
is going to cost £35 - so not bad,news:9q8fmo$1hr$1...@news6.svr.pol.co.uk...
Grimly Feindish
"Barbara Thomson" <bar...@ptsols.fsnet.co.uk> wrote in message
news:9r65ho$j5f$1...@news6.svr.pol.co.uk...
> The problem I get with my scanner is that it is connected through my
printer
> port - the printer cable is connected to the scanner etc etc, and I find
> that once I have used the scanner the printer decides that it doesn't work
> and I have to switch off and start again. Tomorrow - brilliant, I am
having
> a new parallel port fitted so that the scanner cable can go direct to the
> computer and I don't have that problem any more. The port and the fitting
> is going to cost £35 - so not bad,
Another alternative would be to by a switch box and cable for £15.