Help with Remitt
Don Stelmaszek
freeclaims_******. I have the same name and password set up in
FreeMED as well. When I try to submit I get this message.
Sun Jan 10 11:04:27 EST 2010 [INFO] Beginning FreeClaims billing
transmission run
Sun Jan 10 11:04:27 EST 2010 [INFO] Creating temporary file /tmp/
iYTIWAGAap
Sun Jan 10 11:04:28 EST 2010 [INFO] Connected to freeclaims server
Sun Jan 10 11:04:29 EST 2010 [ERROR] failed to login to FreeClaims
site using provided credentials.
Can someone please help?
Thanks
Don S.
Jeff
Are you using the latest version of remitt (0.4.x series)? Check to
make sure lib/Remitt/Plugins/Transport/FreeClaims.pm uses
"https://sfreeclaims.anvicare.com/docs/member_login.asp" as the login
address for FreeClaims/AnviCare, otherwise it'll probably bomb out.
--
Thanks,
Jeff
(je...@freemedsoftware.org)
FreeMED Software Foundation, Inc
http://freemedsoftware.org/
Don Stelmaszek
not sure which version this is. It does say running Protocol 1.1.
On Jan 25, 2:28 pm, Jeff <free...@gmail.com> wrote:
> On Mon, Jan 25, 2010 at 2:13 PM, Don Stelmaszek
>
> <consolidatedmd...@gmail.com> wrote:
> > I have put the log in and password into Remitt with
> > freeclaims_******. I have the same name and password set up in
> > FreeMED as well. When I try to submit I get this message.
>
> > Sun Jan 10 11:04:27 EST 2010 [INFO] Beginning FreeClaims billing
> > transmission run
> > Sun Jan 10 11:04:27 EST 2010 [INFO] Creating temporary file /tmp/
> > iYTIWAGAap
> > Sun Jan 10 11:04:28 EST 2010 [INFO] Connected to freeclaims server
> > Sun Jan 10 11:04:29 EST 2010 [ERROR] failed to login to FreeClaims
> > site using provided credentials.
>
> > Can someone please help?
>
> Are you using the latest version of remitt (0.4.x series)? Check to
> make sure lib/Remitt/Plugins/Transport/FreeClaims.pm uses
> "https://sfreeclaims.anvicare.com/docs/member_login.asp" as the login
> address for FreeClaims/AnviCare, otherwise it'll probably bomb out.
>
> --
> Thanks,
> Jeff
> (j...@freemedsoftware.org)
> FreeMED Software Foundation, Inchttp://freemedsoftware.org/
Don Stelmaszek
I appreciate how fast you respond but I am not quite sure how to
accomplish what you have posted.
Thank you
Don S.
On Jan 25, 2:31 pm, Don Stelmaszek <consolidatedmd...@gmail.com>
Jeff
<consolid...@gmail.com> wrote:
> I appreciate how fast you respond but I am not quite sure how to
> accomplish what you have posted.
The REMITT install in the image is in /usr/share/remitt ; under there,
there should be a file in the lib/Remitt/Plugin/Transport directory
called "FreeClaims.pm". Use vi or another editor to examine the
contents and look for that URL I had posted earlier.
Don Stelmaszek
How do I change it?
Thank you in advance for the help
Don
On Jan 25, 2:57 pm, Jeff <free...@gmail.com> wrote:
> On Mon, Jan 25, 2010 at 2:42 PM, Don Stelmaszek
>
> <consolidatedmd...@gmail.com> wrote:
> > I appreciate how fast you respond but I am not quite sure how to
> > accomplish what you have posted.
>
> The REMITT install in the image is in /usr/share/remitt ; under there,
> there should be a file in the lib/Remitt/Plugin/Transport directory
> called "FreeClaims.pm". Use vi or another editor to examine the
> contents and look for that URL I had posted earlier.
>
> --
> Thanks,
> Jeff
Jeff
<consolid...@gmail.com> wrote:
> I can see that it has the old address: https://secure.freeclaims.com/docs/login.asp
> How do I change it?
You can try replacing it with a copy from Subversion by removing the
copy you have now and grabbing a new copy with wget:
wget http://svn.freemedsoftware.org/remitt/branches/0.4.x/lib/Remitt/Plugin/Transport/FreeClaims.pm
After that, restart the REMITT server to get it to reload the class using:
/etc/init.d/remitt restart
Don Stelmaszek
I have tried twice with wget and restarted remitt.
When I try to send the claims I still get
Sun Jan 10 13:32:50 EST 2010 [INFO] Beginning FreeClaims billing
transmission run
Sun Jan 10 13:32:50 EST 2010 [INFO] Creating temporary file /tmp/
hB3Oa1e3Jw
Sun Jan 10 13:32:51 EST 2010 [INFO] Connected to freeclaims server
Sun Jan 10 13:32:52 EST 2010 [ERROR] failed to login to FreeClaims
site using provided credentials.
What else can I be doing wrong?
Don
On Jan 25, 4:04 pm, Jeff <free...@gmail.com> wrote:
> On Mon, Jan 25, 2010 at 3:50 PM, Don Stelmaszek
>
> <consolidatedmd...@gmail.com> wrote:
> > I can see that it has the old address:https://secure.freeclaims.com/docs/login.asp
> > How do I change it?
>
> You can try replacing it with a copy from Subversion by removing the
> copy you have now and grabbing a new copy with wget:
>
> wgethttp://svn.freemedsoftware.org/remitt/branches/0.4.x/lib/Remitt/Plugi...
>
> After that, restart the REMITT server to get it to reload the class using:
>
> /etc/init.d/remitt restart
>
> --
> Thanks,
> Jeff
Jeff
<consolid...@gmail.com> wrote:
> I have tried twice with wget and restarted remitt.
> When I try to send the claims I still get
> Sun Jan 10 13:32:50 EST 2010 [INFO] Beginning FreeClaims billing
> transmission run
> Sun Jan 10 13:32:50 EST 2010 [INFO] Creating temporary file /tmp/
> hB3Oa1e3Jw
> Sun Jan 10 13:32:51 EST 2010 [INFO] Connected to freeclaims server
> Sun Jan 10 13:32:52 EST 2010 [ERROR] failed to login to FreeClaims
> site using provided credentials.
> What else can I be doing wrong?
Are you sure that the file you're running now for FreeClaims.pm is the
one you downloaded? Please check to make sure ; we can't debug
anything if we're not sure what you're running / using.
It is possible to give more debugging information, but I can't be sure
whether it'll be worth the effort if it's something simple like an old
version of the Transport plugin.
Michael Duke
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Don Stelmaszek
You are correct it has not changed the original freeclaims.pm file. I
tried downloading it 3 times and every time I download the file with
wget it saves it as freeclaims.pm.1, freeclaims.pm.2 etc. I tried to
delete the free claims listed under Transport directory to see if that
would help in loading the new one but now the old one is missing and I
can't see any of the new downloads. I hope this is an easy fix.
Don
On Jan 25, 5:55 pm, Michael Duke <mduk...@gmail.com> wrote:
> Just in case try to doublecheck that you can manually log into Freeclaims
> using your userid and password by going to their site.
>
> On Mon, Jan 25, 2010 at 5:34 PM, Jeff <free...@gmail.com> wrote:
> > On Mon, Jan 25, 2010 at 4:40 PM, Don Stelmaszek
> > <consolidatedmd...@gmail.com> wrote:
> > > I have tried twice with wget and restarted remitt.
> > > When I try to send the claims I still get
> > > Sun Jan 10 13:32:50 EST 2010 [INFO] Beginning FreeClaims billing
> > > transmission run
> > > Sun Jan 10 13:32:50 EST 2010 [INFO] Creating temporary file /tmp/
> > > hB3Oa1e3Jw
> > > Sun Jan 10 13:32:51 EST 2010 [INFO] Connected to freeclaims server
> > > Sun Jan 10 13:32:52 EST 2010 [ERROR] failed to login to FreeClaims
> > > site using provided credentials.
> > > What else can I be doing wrong?
>
> > Are you sure that the file you're running now for FreeClaims.pm is the
> > one you downloaded? Please check to make sure ; we can't debug
> > anything if we're not sure what you're running / using.
>
> > It is possible to give more debugging information, but I can't be sure
> > whether it'll be worth the effort if it's something simple like an old
> > version of the Transport plugin.
>
> > --
> > Thanks,
> > Jeff
> > (j...@freemedsoftware.org)
> > FreeMED Software Foundation, Inc
> >http://freemedsoftware.org/
>
> > --
> > You received this message because you are subscribed to the Google Groups
> > "FreeMED Support" group.
> > To post to this group, send email to freemed...@googlegroups.com.
> > To unsubscribe from this group, send email to
> > freemed-suppo...@googlegroups.com<freemed-support%2Bunsu...@googlegroups.com>
Jeff
<consolid...@gmail.com> wrote:
> You are correct it has not changed the original freeclaims.pm file. I
> tried downloading it 3 times and every time I download the file with
> wget it saves it as freeclaims.pm.1, freeclaims.pm.2 etc. I tried to
> delete the free claims listed under Transport directory to see if that
> would help in loading the new one but now the old one is missing and I
> can't see any of the new downloads. I hope this is an easy fix.
Do this:
cd /usr/share/remitt/lib/Remitt/Plugin/Transport
rm -vf FreeClaims*
wget http://svn.freemedsoftware.org/remitt/branches/0.4.x/lib/Remitt/Plugin/Transport/FreeClaims.pm
/etc/init.d/remitt restart
That should remove any old ones and download the newer version.
--
Thanks,
Jeff
(je...@freemedsoftware.org)
Don Stelmaszek
I still get the error. Do I need to reenter the login and password?
On Jan 25, 8:41 pm, Jeff <free...@gmail.com> wrote:
> On Mon, Jan 25, 2010 at 7:40 PM, Don Stelmaszek
>
> <consolidatedmd...@gmail.com> wrote:
> > You are correct it has not changed the original freeclaims.pm file. I
> > tried downloading it 3 times and every time I download the file with
> > wget it saves it as freeclaims.pm.1, freeclaims.pm.2 etc. I tried to
> > delete the free claims listed under Transport directory to see if that
> > would help in loading the new one but now the old one is missing and I
> > can't see any of the new downloads. I hope this is an easy fix.
>
> Do this:
>
> cd /usr/share/remitt/lib/Remitt/Plugin/Transport
> rm -vf FreeClaims*
> wgethttp://svn.freemedsoftware.org/remitt/branches/0.4.x/lib/Remitt/Plugi...
> /etc/init.d/remitt restart
>
> That should remove any old ones and download the newer version.
>
> --
> Thanks,
> Jeff
Don Stelmaszek
In the interest of time I tried to grab the batch that were created
using WinSCP. When the folder was open all that was there were the
error logs and 2 batches neither had any information on them. What am
I doing wrong?
On Jan 25, 9:58 pm, Don Stelmaszek <consolidatedmd...@gmail.com>
wrote:
Jeff
<consolid...@gmail.com> wrote:
> In the interest of time I tried to grab the batch that were created
> using WinSCP. When the folder was open all that was there were the
> error logs and 2 batches neither had any information on them. What am
> I doing wrong?
We're transplanting one version of a plugin into another version of
REMITT. I would assume there's some margin for things going horribly
wrong, as the API changed between 0.3.3 and 0.4.0. It would probably
be a better idea to do this with a clean 0.4.0 install of REMITT ; I
have to check with Volker to see if he's planning on rebuilding the VM
image with a slightly newer version of REMITT.
Otherwise you should probably install 0.4.0 on there rather than
playing around with this hacked up copy.
Alternatively, you can tell it to use the "Text" transport, which
produces a plain file which can be scp'd off and transmitted manually
until you install a newer version of REMITT.
Don Stelmaszek
I did as you said and sent the electronic 837 to text. I selected all
the patients I need to batch and ran the report. It came out with the
text but it was blank, no information is on the text document.
Don
On Jan 26, 2:42 pm, Jeff <free...@gmail.com> wrote:
> On Tue, Jan 26, 2010 at 2:33 PM, Don Stelmaszek
>
> <consolidatedmd...@gmail.com> wrote:
> > In the interest of time I tried to grab the batch that were created
> > using WinSCP. When the folder was open all that was there were the
> > error logs and 2 batches neither had any information on them. What am
> > I doing wrong?
>
> We're transplanting one version of a plugin into another version of
> REMITT. I would assume there's some margin for things going horribly
> wrong, as the API changed between 0.3.3 and 0.4.0. It would probably
> be a better idea to do this with a clean 0.4.0 install of REMITT ; I
> have to check with Volker to see if he's planning on rebuilding the VM
> image with a slightly newer version of REMITT.
>
> Otherwise you should probably install 0.4.0 on there rather than
> playing around with this hacked up copy.
>
> Alternatively, you can tell it to use the "Text" transport, which
> produces a plain file which can be scp'd off and transmitted manually
> until you install a newer version of REMITT.
>
> --
> Thanks,
> Jeff
Jeff
<consolid...@gmail.com> wrote:
> I did as you said and sent the electronic 837 to text. I selected all
> the patients I need to batch and ran the report. It came out with the
> text but it was blank, no information is on the text document.
You're not seeing any errors in the logs? It sounds like something is
really messed up.
Don Stelmaszek
I just went to http://www.freemed.info/.download/freemed_vm/freemedvmJan_18_2009.tar.bz
which I copied from another post to download the newest VM version.
The webpage comes up blank. I have also tried to download from the
PDF for the Windows VM ware and that is not initiating either.
Don
On Jan 26, 3:23 pm, Jeff <free...@gmail.com> wrote:
> On Tue, Jan 26, 2010 at 3:21 PM, Don Stelmaszek
>
> <consolidatedmd...@gmail.com> wrote:
> > I did as you said and sent the electronic 837 to text. I selected all
> > the patients I need to batch and ran the report. It came out with the
> > text but it was blank, no information is on the text document.
>
> You're not seeing any errors in the logs? It sounds like something is
> really messed up.
>
> --
> Thanks,
> Jeff
Jeff
<consolid...@gmail.com> wrote:
> I just went to http://www.freemed.info/.download/freemed_vm/freemedvmJan_18_2009.tar.bz
> which I copied from another post to download the newest VM version.
> The webpage comes up blank. I have also tried to download from the
> PDF for the Windows VM ware and that is not initiating either.
I spoke to Volker earlier today, he said that he would be able to
bring the freemed.info server back up either tomorrow or Thursday, but
that it looks like it got knocked out by an extended power outage.
Don Stelmaszek
On Jan 26, 3:50 pm, Jeff <free...@gmail.com> wrote:
> On Tue, Jan 26, 2010 at 3:48 PM, Don Stelmaszek
>
> <consolidatedmd...@gmail.com> wrote:
> > I just went tohttp://www.freemed.info/.download/freemed_vm/freemedvmJan_18_2009.tar.bz
> > which I copied from another post to download the newest VM version.
> > The webpage comes up blank. I have also tried to download from the
> > PDF for the Windows VM ware and that is not initiating either.
>
> I spoke to Volker earlier today, he said that he would be able to
> bring the freemed.info server back up either tomorrow or Thursday, but
> that it looks like it got knocked out by an extended power outage.
>
> --
> Thanks,
> Jeff
Michael Duke
Try to use hcfa1500.xsl and select one patient only
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Don Stelmaszek
blank.
On Jan 26, 7:36 pm, Michael Duke <mduk...@gmail.com> wrote:
> It could be a case of bad 837p.xsl file,
>
> Try to use hcfa1500.xsl and select one patient only
>
> On Tue, Jan 26, 2010 at 6:41 PM, Don Stelmaszek <consolidatedmd...@gmail.com
>
> > wrote:
> > Thanks for all your help
>
> > On Jan 26, 3:50 pm, Jeff <free...@gmail.com> wrote:
> > > On Tue, Jan 26, 2010 at 3:48 PM, Don Stelmaszek
>
> > > <consolidatedmd...@gmail.com> wrote:
> > > > I just went tohttp://
> >www.freemed.info/.download/freemed_vm/freemedvmJan_18_2009.tar.bz
> > > > which I copied from another post to download the newest VM version.
> > > > The webpage comes up blank. I have also tried to download from the
> > > > PDF for the Windows VM ware and that is not initiating either.
>
> > > I spoke to Volker earlier today, he said that he would be able to
> > > bring the freemed.info server back up either tomorrow or Thursday, but
> > > that it looks like it got knocked out by an extended power outage.
>
> > > --
> > > Thanks,
> > > Jeff
> > > (j...@freemedsoftware.org)
> > > FreeMED Software Foundation, Inchttp://freemedsoftware.org/
>
> > --
> > You received this message because you are subscribed to the Google Groups
> > "FreeMED Support" group.
> > To post to this group, send email to freemed...@googlegroups.com.
> > To unsubscribe from this group, send email to
> > freemed-suppo...@googlegroups.com<freemed-support%2Bunsu...@googlegroups.com>
Michael Duke
bin/original_xml.pl
It should extract whatever file if any freemed feeds to remitt
Good luck,
Mike
To unsubscribe from this group, send email to freemed-suppo...@googlegroups.com.
millerdad
to log into FreeClaims
how can I update to the new Remitt version?
On Jan 27, 7:02 pm, Michael Duke <mduk...@gmail.com> wrote:
> Try to run script
>
> bin/original_xml.pl
>
> It should extract whatever file if any freemed feeds to remitt
>
> Good luck,
>
> Mike
>
> On Wed, Jan 27, 2010 at 5:01 PM, Don Stelmaszek <consolidatedmd...@gmail.com
> > <freemed-support%2Bunsu...@googlegroups.com<freemed-support%252Buns...@googlegroups.com>
millerdad
DBI connect('database=remitt;host=127.0.0.1;port=3306','remitt',...)
failed:access denied for user 'remitt'@'localhost' (using password;
YES) at /usr/share/remitt/bin/../lib/Remitt/Utilities.pm line 346
it then repeats
and then
Thread 1 terminated abnormally: Can't call method "prepare" on an
underfined value at /usr/share/remitt/bin/../lib/Remitt/DataStore/
Log.pm line 80
it then repeats and the remitt server then looks like it stops and
starts.
and then
DBD: :mysql: : st execute failed: MySQL server has gone away at /usr/
share/remitt/bin/../lib/Remitt/DataStore/Log.pm line 83.
PERL exited with active threads.
Not sure what this means but it does not look right.
Can provide a file copy of the log if needed.
James Miller, MD
dynomite
office. Started to occur about 2 days ago, but we don't bill
everyday.
Also got reviewed by blue cross regarding freemed medical charts.
Busy times right now.
Regarding this error... my assumption is that you are using Ubuntu
and Freemed.
First step is to read the logs in /var/log/remitt.log
It will tell you what the problem maybe.
Mine has a lot of
:DBD::mysql::st execute failed: MySQL server has gone away at /usr/
share/remitt/bin/../lib/Remitt/DataStore/Log.pm line 83.
Will look into this error and post a resolution if I am able to find
one.
dynomite
wrong with mysql flying anywhere.
What I did was go into phpmyadmin and repair, optimize, all mysql
tables. But that did nothing.
I then proceeded to sudo /etc/init.d/apache2 restart
And then everything worked fine. I think I might have rebooted the
server too.
Something about the perl script being messed up and the reset makes
things kosher again.
Hope this works for others.