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Lost Connection to Red Swoosh client?
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caucasian.princess@google mail.com  
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 More options May 18 2007, 6:32 pm
From: "caucasian.princ...@googlemail.com" <caucasian.princ...@googlemail.com>
Date: Fri, 18 May 2007 15:32:53 -0700
Local: Fri, May 18 2007 6:32 pm
Subject: Lost Connection to Red Swoosh client?
Lost Connection to Red Swoosh client

Any idea what the problem might be?


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tom jacobs  
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 More options May 18 2007, 6:38 pm
From: "tom jacobs" <hatsma...@gmail.com>
Date: Fri, 18 May 2007 15:38:30 -0700
Local: Fri, May 18 2007 6:38 pm
Subject: Re: Lost Connection to Red Swoosh client?

Is redswoosh.exe running in your windows task manager process list?
If you send us your C:\Program files\RSSoft\guid.ini file we may be able to
see if there's a problem.

Tom.

On 5/18/07, caucasian.princ...@googlemail.com <

caucasian.princ...@googlemail.com> wrote:

> Lost Connection to Red Swoosh client

> Any idea what the problem might be?

--
Tom.

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caucasian.princess@google mail.com  
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 More options May 18 2007, 7:04 pm
From: "caucasian.princ...@googlemail.com" <caucasian.princ...@googlemail.com>
Date: Fri, 18 May 2007 23:04:51 -0000
Local: Fri, May 18 2007 7:04 pm
Subject: Re: Lost Connection to Red Swoosh client?

Yeah RedSwoosh.exe is running in my precess list

And i think this is what you are looking for

1dea7ed140d04256bab0ff5d40bd4e25
#
# This file contains a random number that the Red Swoosh service uses
to
# uniquely identify your computer.  This number is known only by your
computer
# and our servers, and there is no way to use this number to obtain
personally
# identifiable information about you.  This number is not shared with
# customers, not sold to marketing firms, and generally is of no use
to
# anybody but you and Red Swoosh.
#
# If you delete this file or change this number, your ability to
receive the
# content you requested cannot be assured, and your client might
behave in an
# unpredictable fashion.  Thus please do not tamper with this file,
because it
# will only disrupt your use of the Red Swoosh service, which is of no
help to
# anyone.
#
# For more information about the Red Swoosh company, service, or other
# details, please visit our website at:
#
#     http://www.redswoosh.net
#
# To read our privacy policy, or review the promises we make to you in
the
# Red Swoosh Bill of Rights, please visit:
#
# Privacy policy: http://www.redswoosh.net/privacy.php
# Bill of Rights: http://www.redswoosh.net/learn_more_red_swoosh_client_br.php
#
# For more information about the downloads and content being managed
by Red
# Swoosh on your behalf, please check your Red Swoosh control panel,
which is
# located alongside your other control panels, as well as at:
#
#     http://www.redswoosh.net/controlpanel
#
# Likewise, if you have any questions or concerns whatsoever, please
do not
# hesitate to post them in our user forums at:
#
#     http://www.redswoosh.net/forum
#
# Should you wish to discontinue your use of Red Swoosh for any
reason,
# simply uninstall the software normally, and all trace of our service
on your
# computer will be erased.
#
# If you have any questions that the above resources cannot resolve,
please
# feel encouraged to contact us directly at techsupp...@redswoosh.net
or
# priv...@redswoosh.net, depending on the nature of your concern.
#
# Thank you for using Red Swoosh, and we look forward to serving you.
#
#                                                      Red Swoosh
Engineering


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Zach  
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 More options May 19 2007, 2:57 am
From: Zach <Zach.Rowin...@gmail.com>
Date: Sat, 19 May 2007 06:57:37 -0000
Local: Sat, May 19 2007 2:57 am
Subject: Re: Lost Connection to Red Swoosh client?
Also having this problem with Ubuntu 7.04...


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Tom  
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 More options May 21 2007, 2:40 pm
From: Tom <hatsma...@gmail.com>
Date: Mon, 21 May 2007 18:40:17 -0000
Local: Mon, May 21 2007 2:40 pm
Subject: Re: Lost Connection to Red Swoosh client?
In Ubuntu, is the "RedSwoosh-linux" process running (listed in "ps -
A") ?

Tom.

On May 18, 11:57 pm, Zach <Zach.Rowin...@gmail.com> wrote:


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kregen  
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 More options May 25 2007, 4:44 pm
From: kregen <kr1...@gmx.de>
Date: Fri, 25 May 2007 13:44:02 -0700
Local: Fri, May 25 2007 4:44 pm
Subject: Re: Lost Connection to Red Swoosh client?
same problem on Zenwalk 2.6.

RedSwoosh-linux is running

cu


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Mr. Pickle  
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 More options May 26 2007, 12:45 am
From: "Mr. Pickle" <JohnKGer...@gmail.com>
Date: Fri, 25 May 2007 21:45:06 -0700
Local: Sat, May 26 2007 12:45 am
Subject: Re: Lost Connection to Red Swoosh client?
I just installed the plugin on Windows XP SP2 with FireFox 2.0.0.3.
I'm seeing this too.  Thought it might be a firewall issue, but
disabling my firewall temporarily didn't fix it either.  Other ideas?

On May 25, 4:44 pm, kregen <kr1...@gmx.de> wrote:


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Tom  
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 More options May 29 2007, 5:03 pm
From: Tom <hatsma...@gmail.com>
Date: Tue, 29 May 2007 21:03:53 -0000
Local: Tues, May 29 2007 5:03 pm
Subject: Re: Lost Connection to Red Swoosh client?
Mr pickle.. is RedSwoosh.exe running in your windows task manager
process list?

Tom.

On May 25, 9:45 pm, "Mr. Pickle" <JohnKGer...@gmail.com> wrote:


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Tom  
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 More options May 29 2007, 5:05 pm
From: Tom <hatsma...@gmail.com>
Date: Tue, 29 May 2007 21:05:44 -0000
Local: Tues, May 29 2007 5:05 pm
Subject: Re: Lost Connection to Red Swoosh client?
Kregen, ok, so redswoosh-linux is running.. what does the page at
http://www.redswoosh.net/sdk/usr/samples/redswoosh_scanner.html
say?

If it says initiazation failed, then it means something is blocking
redswoosh-linux from listening on a local port.. a firewall or
security program of some sort?

Tom.

On May 25, 1:44 pm, kregen <kr1...@gmx.de> wrote:


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steelcaress  
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 More options Jun 12 2007, 9:36 pm
From: steelcaress <steelcar...@gmail.com>
Date: Tue, 12 Jun 2007 18:36:27 -0700
Local: Tues, Jun 12 2007 9:36 pm
Subject: Re: Lost Connection to Red Swoosh client?
Same problem on an AMD Athlon, 1.33MHZ, Win2k.

It keeps saying that.  It doesn't do it all the time, except on my
wife's computer.  On mine it sometimes takes a few tries.

The scanner link and control panel actually kick it offline,and I get
that "Lost Connection" message.  If I visit the control panel,
FoxTorrent even sometimes thinks I don't have an internet
connection.

I wish there was some reliable way to manage RedSwoosh.  It doesn't
seem as stable as clients like KazaaLite or KCEasy.

This is the only Torrent client I can get to work, because even when
my router says have ports forwarded, the clients think that I don't.


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tom jacobs  
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 More options Jun 13 2007, 1:49 am
From: "tom jacobs" <hatsma...@gmail.com>
Date: Tue, 12 Jun 2007 22:49:35 -0700
Local: Wed, Jun 13 2007 1:49 am
Subject: Re: Lost Connection to Red Swoosh client?

Does it continue to work even with that message up there? i.e. do the peer
counts and speeds etc keep updating?
Perhaps it's just the message that is faulty..

tom.

On 6/12/07, steelcaress <steelcar...@gmail.com> wrote:

--
Tom.

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steelcaress  
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 More options Jun 13 2007, 6:11 am
From: steelcaress <steelcar...@gmail.com>
Date: Wed, 13 Jun 2007 03:11:39 -0700
Local: Wed, Jun 13 2007 6:11 am
Subject: Re: Lost Connection to Red Swoosh client?

On Jun 13, 12:49 am, "tom jacobs" <hatsma...@gmail.com> wrote:

> Does it continue to work even with that message up there? i.e. do the peer
> counts and speeds etc keep updating?

If it actually shows my downloads, then eventually it can update
itself to the point where the message goes away.  The message by
itself?  No.

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tom jacobs  
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 More options Jun 13 2007, 2:48 pm
From: "tom jacobs" <hatsma...@gmail.com>
Date: Wed, 13 Jun 2007 11:48:38 -0700
Local: Wed, Jun 13 2007 2:48 pm
Subject: Re: Lost Connection to Red Swoosh client?

So sometimes it shows your downloads and sometimes not?

On 6/13/07, steelcaress <steelcar...@gmail.com> wrote:

--
Tom.

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steelcaress  
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 More options Jun 13 2007, 6:47 pm
From: steelcaress <steelcar...@gmail.com>
Date: Wed, 13 Jun 2007 22:47:01 -0000
Local: Wed, Jun 13 2007 6:47 pm
Subject: Re: Lost Connection to Red Swoosh client?
Yes.  Of course, now that I go to take a screenshot, it's working
(grrr...).  It simply shows the "Lost Connection" message up above,
and the "Quick Advice" box below, upload/downloads at 0B/s, and the
open Downloads folder, which doesn't work.

The second is where it shows the things that I'm downloading, but
still loses connection.  It was going, then it stopped: (http://
i206.photobucket.com/albums/bb34/steelcaress/foxtorrentscreen.jpg)

The third is where it shows my downloads, won't expand or collapse
them, and has that annoying message.  Sometimes even tells me I don't
have an internet connection.  The message can sometimes go away if
it's showing my downloads, in which case things will start coming
in.

Don't get me wrong.  I like FoxTorrent.  I like it a lot.  It's just a
headache to get things started.  My wife has gone to a different
client, because of the error message scenario in the first paragraph
of this post.

But I think you guys have done a great job.  Just more stability would
be nice.  In the time it's taken me to post this, Red Swoosh has
started up again.


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Bchapes  
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 More options Jun 19 2007, 12:02 pm
From: Bchapes <bcha...@gmail.com>
Date: Tue, 19 Jun 2007 16:02:12 -0000
Local: Tues, Jun 19 2007 12:02 pm
Subject: Re: Lost Connection to Red Swoosh client?
AHHHH!
what does this mean!
ITS SO ANNOYING!
please help!
lost connection to red swoosh client.lost connection to red swoosh
client.lost connection to red swoosh client.lost connection to red
swoosh client.

?????
can anyone help??


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tom jacobs  
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 More options Jun 19 2007, 4:52 pm
From: "tom jacobs" <hatsma...@gmail.com>
Date: Tue, 19 Jun 2007 13:52:39 -0700
Local: Tues, Jun 19 2007 4:52 pm
Subject: Re: Lost Connection to Red Swoosh client?

Sounds like you're freaking out there.
Either the page can't talk to the client because the client's listening
socket isn't accepting connections, or the client isn't running.
So is the redswoosh.exe process running the task manager process list when
this message is showing?

Tom.

On 6/19/07, Bchapes <bcha...@gmail.com> wrote:

--
Tom.

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Ben Chapin  
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 More options Jun 26 2007, 4:37 pm
From: "Ben Chapin" <bcha...@gmail.com>
Date: Tue, 26 Jun 2007 16:37:28 -0400
Local: Tues, Jun 26 2007 4:37 pm
Subject: Re: Lost Connection to Red Swoosh client?

lol yeah kinda
yeahhh
it shows that red swoosh is running in task manager
idk if it helps but like
when i open the tox torrent page
the "lost connection to red swoosh client" kinda flickers on and off, then
goes on and stays like that
it shows the message while its running in task manager


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tom jacobs  
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 More options Jun 27 2007, 10:31 pm
From: tom jacobs <hatsma...@gmail.com>
Date: Wed, 27 Jun 2007 19:31:44 -0700
Local: Wed, Jun 27 2007 10:31 pm
Subject: Re: Lost Connection to Red Swoosh client?
But does the UI still update when that message is there?  I.e. do the
download speeds change?
I suspect it's just a faulty message.

Tom.

On Jun 26, 1:37 pm, "Ben Chapin" <bcha...@gmail.com> wrote:


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Ben Chapin  
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 More options Jun 28 2007, 1:30 pm
From: "Ben Chapin" <bcha...@gmail.com>
Date: Thu, 28 Jun 2007 12:30:35 -0500
Local: Thurs, Jun 28 2007 1:30 pm
Subject: Re: Lost Connection to Red Swoosh client?

Well I don't know about the download speeds, but the downloading of all my
files has just completely stopped. I can't open download folder, download
anymore torrents, or use like the music player for music files I already
downloaded.
So.....
is there a way to fix this?

On 6/27/07, tom jacobs <hatsma...@gmail.com> wrote:


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tom jacobs  
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 More options Jun 28 2007, 4:36 pm
From: "tom jacobs" <hatsma...@gmail.com>
Date: Thu, 28 Jun 2007 13:36:57 -0700
Local: Thurs, Jun 28 2007 4:36 pm
Subject: Re: Lost Connection to Red Swoosh client?

Well the UI looks like it's having trouble talking to the RedSwoosh client.
Can you send any log files that are in C:\Program files\RSSoft\ ?
i.e. RedSwoosh.log.

Tom.

On 6/28/07, Ben Chapin <bcha...@gmail.com> wrote:

--
Tom.

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Ben Chapin  
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 More options Jul 3 2007, 4:11 pm
From: "Ben Chapin" <bcha...@gmail.com>
Date: Tue, 3 Jul 2007 16:11:47 -0400
Local: Tues, Jul 3 2007 4:11 pm
Subject: Re: Lost Connection to Red Swoosh client?

Well maybe this should be those files?

On 6/28/07, tom jacobs <hatsma...@gmail.com> wrote:

  redswoosh.log.86.upload
< 1K Download

  redswoosh.log.310.upload
1K Download

  redswoosh.log.365.upload
< 1K Download

  redswoosh.log.570.upload
149K Download

  redswoosh.log.592.upload
7K Download

  redswoosh.log.614.upload
11K Download

  redswoosh.log.653.upload
5K Download

  redswoosh.log.738.upload
11K Download

  redswoosh.log.746.upload
< 1K Download

  redswoosh.log.766.upload
1K Download

  redswoosh.log.773.upload
9K Download

  redswoosh.log.785.upload
< 1K Download

  redswoosh.log.833.upload
5K Download

  redswoosh.log.875.upload
6K Download

  redswoosh.log.886.upload
< 1K Download

  redswoosh.log.927.upload
12K Download

  redswoosh.log.928.upload
5K Download

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tom jacobs  
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 More options Jul 6 2007, 3:50 pm
From: tom jacobs <hatsma...@gmail.com>
Date: Fri, 06 Jul 2007 19:50:06 -0000
Local: Fri, Jul 6 2007 3:50 pm
Subject: Re: Lost Connection to Red Swoosh client?
Looks like the RedSwoosh client is shutting down because it is using
too much of your CPU. That could be a bug in the client, or it might
even be just high activity on an older computer? Do you have an old
computer?

Tom.

On Jul 3, 1:11 pm, "Ben Chapin" <bcha...@gmail.com> wrote:


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ferraris143  
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 More options Jul 9 2007, 10:46 pm
From: ferraris143 <ferraris...@hotmail.com>
Date: Mon, 09 Jul 2007 19:46:47 -0700
Local: Mon, Jul 9 2007 10:46 pm
Subject: Re: Lost Connection to Red Swoosh client?
I seem to be having the same problem that the RedSwoosh client is
shutting down.  I don not have an older computer.  Any suggestions?

On Jul 6, 3:50 pm, tom jacobs <hatsma...@gmail.com> wrote:


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tom jacobs  
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 More options Jul 11 2007, 1:16 pm
From: tom jacobs <hatsma...@gmail.com>
Date: Wed, 11 Jul 2007 17:16:21 -0000
Local: Wed, Jul 11 2007 1:16 pm
Subject: Re: Lost Connection to Red Swoosh client?
Sorry yes there's a bug in the client, we should have a fix out in a
few days.

Tom.

On Jul 9, 7:46 pm, ferraris143 <ferraris...@hotmail.com> wrote:


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Todd  
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 More options Jul 11 2007, 8:18 pm
From: Todd <tberman...@gmail.com>
Date: Thu, 12 Jul 2007 00:18:24 -0000
Local: Wed, Jul 11 2007 8:18 pm
Subject: Re: Lost Connection to Red Swoosh client?
Is there any workaround for this error now?  Anyway to keep RedSwoosh
running until the client is fixed?  Or is there an old client that can
be downloaded?

On Jul 11, 1:16 pm, tom jacobs <hatsma...@gmail.com> wrote:


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