Import Failed

[Marcelo]

Hi. My ID is 432 and I tried to import a list from aweber with about
17.000 e-mails. I received the message: "Please check the format of
the file you uploaded and make sure it contains email addresses in CSV
format." However I did exactly as the tutorial video on home told to
be done.

Can you help me?

Thanks,

Marcelo

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[Brian Armstrong]

Hi Marcelo,

Were you trying to upload a CSV file? You may need to open your list
in Excel and save it as a CSV file before uploading. Try uploading a
partial list or a test file if it still doesn't work. There could be
something malformed in the file. Sorry - this is not as robust as it
probably could be.

Brian Armstrong

[Marcelo]

Hi Brian,

I created a csv file only with e-mails. The aweber files comes with
many fields. When creating the file only with e-mails, some spaces
were created before the e-mails. The import seems to be fine. Can you
confirm it to me? I´m worried because of the spaces before e-mails on
my file...

Thanks,

Marcelo

[Brian D. Armstrong]

Hi Marcelo,

The spaces won't be a problem.  Those will get automatically removed from the email.  Hope it helps!

Thank you,
Brian Armstrong

[Antonio Costa]

Hi Brian,
I opened an account in feedmailpro for the blog www.vigevanosostenibile.org
The account email is p o s t a @vigevanosostenibile.org

I tried to import from an existing list of 411 member.
This is the message I received:
-----------------------------------------
Feed ID: 556
Mailing ID: 8418

Your import failed with the following problem: Too many bounces (29
out of 411).

We've removed your importing subscribrers. Sorry, we have to maintain
strict quality requirements to ensure high deliverability for all our
customers. Please feel free to clean up your email list and try
importing again.
If you're exporting from another service, you may need to edit the
list to ensure only *active* subscribers are being imported.
Importing a list with both active an inactive subscribers will almost
certainly cause it to fail. If there's anything else we can do please
feel free to post in our support forum:
http://groups.google.com/group/feedmailpro/
-----------------------------------------

Ovviously I tried again to import a cleaned up list. But the result is
that I receive the same message.
And again: when I try to import another list (f.e. a list of 40 e-
mails) I alwais receive the same message.
Thanks for your help.
Vigevano Sostenibile

[Brian Armstrong]

Hi Antonio,

I'm afraid I may not be able to help. Importing lists is not without
risks and we have to take it carefully. If your list has too many
bounces we may not be able to import it. Apologies.
Brian

[Antonio Costa]

Sorry Brian, maybe I didn't explain very well.
I imported a list of 40 e-mails and the message was the same:

Too many bounces (29 out of 411).

411? I imported a list of 40!
The sistem always respond me the same message every time I import any
list
Thanks, Vigevano Sostenibile

> For more options, visit this group athttp://groups.google.com/group/feedmailpro?hl=en.- Hide quoted text -
>
> - Show quoted text -

[Antonio Costa]

Dear Brian,
Now I imported a list of 100 "cleaned up" e-mails.
Thanks for helping us

2010/5/10, Antonio Costa <cianto...@gmail.com>:

--
Cordialmente, Antonio Costa

[Brian D. Armstrong]

Hi Antonio,

Ok glad to see the import of 100 worked.  I assume there was a mixup on the messaging about the import of 40.  Each message should reflect only that import, but it takes time to complete an import so it may have overlapped somehow.  Hope it helps and apologies for the trouble.

Thank you,
Brian Armstrong

[Antonio Costa]

And again.
And as usually the message is referred to an old feed (Apr 30 2010).
This is the message:

Feed ID: 556
Mailing ID: 8418

Your import failed with the following problem: Too many bounces (29 out of 411).

We've removed your importing subscribrers. Sorry, we have to maintain
strict quality requirements to ensure high deliverability for all our
customers. Please feel free to clean up your email list and try
importing again.

If you're exporting from another service, you may need to edit the
list to ensure only *active* subscribers are being imported.
Importing a list with both active an inactive subscribers will almost
certainly cause it to fail. If there's anything else we can do please
feel free to post in our support forum:
http://groups.google.com/group/feedmailpro/

Below is the email that had problems:

Subject: Luca Mercalli parlerà di clima a Vigevano - Sabato 8 Maggio
Sent: Apr 30 2010

The Latest Posts From Vigevanosostenibile.org
http://www.vigevanosostenibile.org/

===========================================================

Luca Mercalli parlerà di clima a Vigevano - Sabato 8 Maggio
Apr 30, 2010
“IL CLIMA CAMBIA.. E TU?”con la partecipazione


2010/5/11, Brian D. Armstrong <barms...@gmail.com>:

>> >> > feedmailpro...@googlegroups.com<feedmailpro%2Bunsu...@googlegroups.com>
>> .

>> >> > For more options, visit this group
>> >> > athttp://groups.google.com/group/feedmailpro?hl=en.
>> >>
>> >> --
>> >> You received this message because you are subscribed to the Google
>> Groups
>> >> "FeedmailPro.com" group.
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>> >> To unsubscribe from this group, send email to

>> >> feedmailpro...@googlegroups.com<feedmailpro%2Bunsu...@googlegroups.com>
>> .

>> >> For more options, visit this group
>> >> athttp://groups.google.com/group/feedmailpro?hl=en.- Hide quoted text -
>> >>
>> >> - Show quoted text -
>> >
>> > --
>> > You received this message because you are subscribed to the Google
>> > Groups
>> > "FeedmailPro.com" group.
>> > To post to this group, send email to feedm...@googlegroups.com.
>> > To unsubscribe from this group, send email to

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>> .

>> > For more options, visit this group at
>> > http://groups.google.com/group/feedmailpro?hl=en.
>> >
>> >
>>
>>
>> --
>> Cordialmente, Antonio Costa
>>
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>>
>>
>
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>
>

--
Cordialmente, Antonio Costa
www.antoniocosta.info

[Brian D. Armstrong]

Hi Antonio,

Ahh...I see what happened now.  You're right that is our fault.  It looked at that mailing several times now and failed because of it when it should have only failed once there.  Sorry about that and thanks for letting me know!  I should have this fixed by tomorrow.

Thank you,
Brian Armstrong

[Brian D. Armstrong]

Hi Antonio,

It is fixed now.  Apologies for the error!

Thank you,
Brian Armstrong

[Rob]

Hi Brian, first of all great product you have here.
Now I tried importing a small test list in CSV format but keep getting
"Import Failed :(" message. My ID is 581.

I have tried several ways but keep getting the same message.

Any help is much appreciated.
ciao,
Rob (Amsterdam, Holland)

[Rob]

Hi Antonio, I have the same problem. Tried uploading many times but
keep getting the same failure message....... any solution to this?

Thanks, Rob

On May 11, 2:35 pm, Antonio Costa <cianto.co...@gmail.com> wrote:
> And again.
> And as usually the message is referred to an old feed (Apr 30 2010).
> This is the message:
> Feed ID: 556
> Mailing ID: 8418
>
> Your import failed with the following problem: Too many bounces (29 out of 411).
>
> We've removed your importing subscribrers.  Sorry, we have to maintain
> strict quality requirements to ensure high deliverability for all our
> customers.  Please feel free to clean up your email list and try
> importing again.
>
> If you're exporting from another service, you may need to edit the
> list to ensure only *active* subscribers are being imported.
> Importing a list with both active an inactive subscribers will almost
> certainly cause it to fail.  If there's anything else we can do please
> feel free to post in our support forum:http://groups.google.com/group/feedmailpro/
>
> Below is the email that had problems:
>
> Subject: Luca Mercalli parlerà di clima a Vigevano - Sabato 8 Maggio
> Sent: Apr 30 2010
>

> The Latest Posts From Vigevanosostenibile.orghttp://www.vigevanosostenibile.org/

>
> ===========================================================
>
> Luca Mercalli parlerà di clima a Vigevano - Sabato 8 Maggio
> Apr 30, 2010
> “IL CLIMA  CAMBIA.. E TU?”con la partecipazione
>

> 2010/5/11, Brian D. Armstrong <barmstr...@gmail.com>:

>
>
>
> > Hi Antonio,
>
> > Ok glad to see the import of 100 worked.  I assume there was a mixup on the
> > messaging about the import of 40.  Each message should reflect only that
> > import, but it takes time to complete an import so it may have overlapped
> > somehow.  Hope it helps and apologies for the trouble.
>
> > Thank you,
> > Brian Armstrong
>
> > On Mon, May 10, 2010 at 2:14 AM, Antonio Costa

> > <cianto.co...@gmail.com>wrote:

>
> >> Dear Brian,
> >> Now I imported a list of 100 "cleaned up" e-mails.
> >> Thanks for helping us
>

> >> 2010/5/10, Antonio Costa <cianto.co...@gmail.com>:

> >> >> athttp://groups.google.com/group/feedmailpro?hl=en.-Hide quoted text -

> For more options, visit this group athttp://groups.google.com/group/feedmailpro?hl=en.

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[Brian Armstrong]

Hi Rob,

You may have encountered the same error as Antonio above if you:

1. did an import which failed
2. did a different (valid) import but got the same failure message
from the first import

Apologies for the trouble. It should be fixed now. If your feed id
is 581 I don't see any imports for it though. Perhaps you deleted the
old feed and started over? If so that's fine. Thanks!
Brian Armstrong

> > >> >> > feedmailpro...@googlegroups.com<feedmailpro%2Bunsubscribe@googlegr oups.com>

> > >> .
> > >> >> > For more options, visit this group
> > >> >> > athttp://groups.google.com/group/feedmailpro?hl=en.
>
> > >> >> --
> > >> >> You received this message because you are subscribed to the Google
> > >> Groups
> > >> >> "FeedmailPro.com" group.
> > >> >> To post to this group, send email to feedm...@googlegroups.com.
> > >> >> To unsubscribe from this group, send email to

> > >> >> feedmailpro...@googlegroups.com<feedmailpro%2Bunsubscribe@googlegr oups.com>

> > >> .
> > >> >> For more options, visit this group

> > >> >> athttp://groups.google.com/group/feedmailpro?hl=en.-Hidequoted text -

>
> > >> >> - Show quoted text -
>
> > >> > --
> > >> > You received this message because you are subscribed to the Google
> > >> > Groups
> > >> > "FeedmailPro.com" group.
> > >> > To post to this group, send email to feedm...@googlegroups.com.
> > >> > To unsubscribe from this group, send email to

> > >> > feedmailpro...@googlegroups.com<feedmailpro%2Bunsubscribe@googlegr oups.com>

> > >> .
> > >> > For more options, visit this group at
> > >> >http://groups.google.com/group/feedmailpro?hl=en.
>
> > >> --
> > >> Cordialmente, Antonio Costa
>
> > >> --
> > >> You received this message because you are subscribed to the Google Groups
> > >> "FeedmailPro.com" group.
> > >> To post to this group, send email to feedm...@googlegroups.com.
> > >> To unsubscribe from this group, send email to

> > >> feedmailpro...@googlegroups.com<feedmailpro%2Bunsubscribe@googlegr oups.com>

[Antonio Costa]

Thanks Brian!
I try now to import a list of 340 e-mails.
Later I'll write a new post and ... wait for response.
Thanks again for this product.
Antonio.

2010/5/12, Brian Armstrong <barms...@gmail.com>:

--
Cordialmente, Antonio Costa
www.antoniocosta.info