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Cynthia Ware - The Digital Sanctuary  
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 More options Oct 20 2008, 9:08 am
From: Cynthia Ware - The Digital Sanctuary
Date: Mon, 20 Oct 2008 06:08:13 -0700 (PDT)
Local: Mon, Oct 20 2008 9:08 am
Subject: Sudden drop in subscribers
Lost 300 subscribers overnight?  Help!

Thanks,

Cynthia Ware
http://thedigitalsanctuary.org/

http://feeds.feedburner.com/textdriven/SMmG


 
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Franklin Tse [Community Expert]  
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 More options Oct 21 2008, 11:26 am
From: Franklin Tse [Community Expert]
Date: Tue, 21 Oct 2008 08:26:10 -0700 (PDT)
Local: Tues, Oct 21 2008 11:26 am
Subject: Re: Sudden drop in subscribers
Hi Cynthia,

It seems that your Oct 20 feed stats has returned to normal... and I
did notice the drop on Oct 19... While the data may not be recovered,
I will forward your case to the FeedBurner Team for investigation.


 
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Matt S. Google employee  
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 More options Oct 23 2008, 10:48 am
From: Matt S.
Date: Thu, 23 Oct 2008 07:48:55 -0700 (PDT)
Local: Thurs, Oct 23 2008 10:48 am
Subject: Re: Sudden drop in subscribers
Sorry about that; there has been some recent trouble between
FeedBurner and Google Feedfetcher that's been ironed out (but we
continue to work with the team on a better long-term solution to
minimize these sorts of reporting gaps). Nothing to adjust on your
end, and don't forget — even if reporting fluctuates for a day or two,
in all likelihood you haven't "lost" any subscribers; it's a matter of
various systems communicating with each other on a regular basis, and
occasionally, when this communication is interrupted, these sorts of
drops can appear.

On Oct 20, 8:08 am, Cynthia Ware - The Digital Sanctuary wrote:


 
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