New Wearable Body-Sensing Device Provides Limbic Emotions State Feedback Data
Affects4me
your limbic emotion states even if you are Alexithymic (hence can not
yourself, readily) and can be used to provide this info for say call
centers, for example if you are working as a CSR, to report on your
maintaining proper composure during calls.
This same device can also be used by Alexithymics for getting feedback
information they might otherwise not be aware of, to enhance their
information as feedback of their limbic emotional states. Here is the
scoop:
There is a new device which can sense various body response levels to
report your emotion levels, either for monitoring say in customer
service, or, more of interest for the Alex, to provide a form of
biofeedback and to increase self-awareness of limbic level emotions
feedback!
http://io9.com/368236/emotion+tracking-wearable-device-lets-your-boss-monitor-your-feelings
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Emotion-Tracking Wearable Device Lets Your Boss Monitor Your Feelings
So you get a job in customer service, and your boss says your
dealings with customers are going to be monitored for "quality." No,
you won't be on CCTV — you'll be wearing a watch-sized device on your
wrist that tracks your emotions by measuring heart rate, your
location, body temperature, and skin moisture levels. This device will
be sending your data via bluetooth to a central database. If you get
too angry or too sleepy while dealing with a customer, your boss will
be alerted with a message. Too much anger, and you might be fired. It
sounds like something out of a Philip K. Dick novel, but it's actually
a realistic application for a piece of technology called the BT2,
released today by Exmocare.
According to the official Exmocare site:
By interpreting an information-rich, individually-tailored
physiological context, we can determine the emotional state of a
person wearing an Exmocare device. Emotional information, very simply,
can be characterized in two dimensions.
* Arousal: How excited is the person?
* Valence: How positive is the person?
Different emotional states are revealed through patterns of these two
dimensions. How? Any emotional state leads to a specific change in our
body. We can detect these patterns, and to an even greater extent,
differentiate between them.
Suggested uses are for medical patients who need to be monitored for
health reasons. But obviously emotional monitoring extends way beyond
cardiac care and blurs into the world of psychological regulation.
Don't be surprised when you start seeing customer service jobs being
monitored for emotional quality. Here's a picture of the monitoring
window the emotional regulator gets with the BT2 device.
Notes Exmocare helpfully:
The BT2 Control Panel runs silently from your taskbar in reporter
mode. In reporter mode, the software checks your physiological and
emotional data for dangerous situations and sends status updates and
alerts to the website automatically.
From the Evaluation Kit website, you can monitor anyone's
physiological and emotional data from anywhere in the world. You can
also view their full history and assign and resolve alerts.
I'm hoping to follow up on this story, and perhaps get a BT2 to test.
If I get one, I'll let you know how accurately it measures my
psychological state.
BT2 [Exmocare]
Send an email to Annalee Newitz, the author of this post, at
ann...@io9.com.