Hi Guys,
I've just received a report from one of our users that the findPopularTags is throwing a 500 Internal Server Error. Here's an example:
REQUEST-------
GET http://openapi.etsy.com/v2/taxonomy/tags?api_key=[key]&limit=100 HTTP/1.1Accept: */*Accept-Language: en-AUAccept-Encoding: identityHost: openapi.etsy.comConnection: Keep-Alive
RESPONSE--------
HTTP/1.1 500 Server ErrorDate: Mon, 09 Apr 2012 15:02:19 GMTServer: ApacheX-Error-Detail: Server ErrorX-Etsy-Request-Uuid: 4zJViqRjPWvLnaNnAsyAIppp7mWSContent-Length: 12X-Cnection: closeContent-Type: text/plain;charset=UTF-8
Server Error

Graeme                                    

Hi Graeme,

Thanks for the heads up. We're looking into it. Will keep you updated.

cheers,
JW

On 4/9/12 11:07 AM, Graeme Grant wrote:

Thanks Jason. I've heard that Related Tags has a similar issue however I am unable to reproduce the 500 error.
Graeme

Date: Mon, 9 Apr 2012 11:21:43 -0400
From: jw...@etsy.com
To: etsy-api-v2@googlegroups.com
Subject: Re: Popular Tags 500 Internal Server Error

    Hi Graeme,

    Thanks for the heads up. We're looking into it. Will keep you
    updated.

    cheers,

    JW

    On 4/9/12 11:07 AM, Graeme Grant wrote:

        Hi Guys,

        I've just received a report from one of our users that the findPopularTags is throwing a
          500 Internal Server Error. Here's an example:

        REQUEST
        -------

          GET
              http://openapi.etsy.com/v2/taxonomy/tags?api_key=[key]&limit=100
              HTTP/1.1
          Accept: */*
          Accept-Language: en-AU
          Accept-Encoding: identity
          Host: openapi.etsy.com
          Connection: Keep-Alive

        RESPONSE
        --------

          HTTP/1.1 500 Server Error
          Date: Mon, 09 Apr 2012
              15:02:19 GMT
          Server: Apache
          X-Error-Detail: Server Error
          X-Etsy-Request-Uuid:
              4zJViqRjPWvLnaNnAsyAIppp7mWS
          Content-Length: 12
          X-Cnection: close
          Content-Type:
              text/plain;charset=UTF-8

          Server Error

        Graeme

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Just and update: we've identified where the problem is occurring. We're
looking into possible fixes.

cheers,
JW

On 4/9/12 11:31 AM, Graeme Grant wrote:

Hi All,

We're looking to get a fix out for this tomorrow AM. Sorry for the
delay, but it took a while to trace this back to the source. As soon as
it's fixed, I'll send out another email.

thanks.

cheers,
JW

On 4/9/12 11:31 AM, Graeme Grant wrote:

Hi Jason,
No ... Receiving a 500 Internal Server Error:
Message: Server ErrorCode: 500 - InternalServerErrorEtsyRef: 6cwLM8Dpb05XwOcnJuhT_QtlpsAETimestamp: 10/04/2012 8:53:54 PM (UTC)

Graeme

Date: Tue, 10 Apr 2012 13:26:48 -0400
From: jw...@etsy.com
To: etsy-api-v2@googlegroups.com
Subject: Re: Popular Tags 500 Internal Server Error

    Hi All,

    This should be fixed now. Please let us know if you continue to see
    problems.

    thanks!

    cheers,

    JW

    On 4/9/12 11:31 AM, Graeme Grant wrote:

        Thanks Jason. I've heard that Related Tags has a similar issue
        however I am unable to reproduce the 500 error.

        Graeme

            Date: Mon, 9 Apr 2012 11:21:43 -0400

            From: jw...@etsy.com

            To: etsy-api-v2@googlegroups.com

            Subject: Re: Popular Tags 500 Internal Server Error

            Hi Graeme,

            Thanks for the heads up. We're looking into it. Will keep
            you updated.

            cheers,

            JW

            On 4/9/12 11:07 AM, Graeme Grant wrote:

               Hi Guys,

                I've just received a report from one of our users
                  that the findPopularTags is
                  throwing a 500 Internal Server Error. Here's an
                  example:

                REQUEST
                -------

                  GET http://openapi.etsy.com/v2/taxonomy/tags?api_key=[key]&limit=100

                      HTTP/1.1
                  Accept: */*
                  Accept-Language: en-AU
                  Accept-Encoding: identity
                  Host: openapi.etsy.com
                  Connection: Keep-Alive

                RESPONSE
                --------

                  HTTP/1.1 500 Server
                      Error
                  Date: Mon, 09 Apr 2012
                      15:02:19 GMT
                  Server: Apache
                  X-Error-Detail: Server
                      Error
                  X-Etsy-Request-Uuid:
                      4zJViqRjPWvLnaNnAsyAIppp7mWS
                  Content-Length: 12
                  X-Cnection: close
                  Content-Type:
                      text/plain;charset=UTF-8

                  Server Error

                Graeme

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Hi Jason,
This is now working - Thanks.
Graeme

From: gragr...@hotmail.com
To: etsy-api-v2@googlegroups.com
Subject: RE: Popular Tags 500 Internal Server Error
Date: Wed, 11 Apr 2012 06:55:20 +1000

Hi Jason,
No ... Receiving a 500 Internal Server Error:
Message: Server ErrorCode: 500 - InternalServerErrorEtsyRef: 6cwLM8Dpb05XwOcnJuhT_QtlpsAETimestamp: 10/04/2012 8:53:54 PM (UTC)

Graeme

Date: Tue, 10 Apr 2012 13:26:48 -0400
From: jw...@etsy.com
To: etsy-api-v2@googlegroups.com
Subject: Re: Popular Tags 500 Internal Server Error

    Hi All,

    This should be fixed now. Please let us know if you continue to see
    problems.

    thanks!

    cheers,

    JW                                    

Hoo-ray!

sorry for the premature "all's good" on this one. but really, this time,
the fix should be durable.

cheers,
JW

On 4/12/12 12:22 PM, Graeme Grant wrote: