As of Monday, November 1, the Elgg Users Group will be converted to a read-only mode with no new posts being accepted. This decision was made in an attempt to help consolidate the information available into a single place: The Community site. While having multiple venues of discussion is generally helpful on a very large project, for many new users to Elgg it has been confusing. Users will cross-post to both Google Groups and the community site, and not update the threads if an answer has been found, thus making it difficult for later users with the same problem to find an answer.
The information in this group will still be archived and searchable, but after November 1 no new posts or users will be accepted. For all support questions, please use the community site (http://community.elgg.org).
If you are going to close this discussion group, then it might help if
you made it easier for new users to figure out where they should post
on community.elgg.org. I notice that some people find this very
confusing and even create a special group just to ask a question!
Cheers,
Kevin
On Oct 28, 4:04 pm, Brett Profitt <br...@elgg.com> wrote:
> As of Monday, November 1, the Elgg Users Group will be converted to a
> read-only mode with no new posts being accepted. This decision was
> made in an attempt to help consolidate the information available into
> a single place: The Community site. While having multiple venues of
> discussion is generally helpful on a very large project, for many new
> users to Elgg it has been confusing. Users will cross-post to both
> Google Groups and the community site, and not update the threads if an
> answer has been found, thus making it difficult for later users with
> the same problem to find an answer.
> The information in this group will still be archived and searchable,
> but after November 1 no new posts or users will be accepted. For all
> support questions, please use the community site
> (http://community.elgg.org).
On Wed, Oct 28, 2009 at 12:02 PM, Kevin Jardine <kevinjard...@gmail.com> wrote:
> Hi Brett,
> If you are going to close this discussion group, then it might help if
> you made it easier for new users to figure out where they should post
> on community.elgg.org. I notice that some people find this very
> confusing and even create a special group just to ask a question!
> Cheers,
> Kevin
> On Oct 28, 4:04 pm, Brett Profitt <br...@elgg.com> wrote:
>> Greetings all,
>> As of Monday, November 1, the Elgg Users Group will be converted to a
>> read-only mode with no new posts being accepted. This decision was
>> made in an attempt to help consolidate the information available into
>> a single place: The Community site. While having multiple venues of
>> discussion is generally helpful on a very large project, for many new
>> users to Elgg it has been confusing. Users will cross-post to both
>> Google Groups and the community site, and not update the threads if an
>> answer has been found, thus making it difficult for later users with
>> the same problem to find an answer.
>> The information in this group will still be archived and searchable,
>> but after November 1 no new posts or users will be accepted. For all
>> support questions, please use the community site
>> (http://community.elgg.org).
But... ... it would be nice to write some kind of "official
statement" about keeping the Community maximal Available. We still
recall the period end of last year when Curverider, being upset at the
time, closed all communication for quite a period. That left many
users in the dark...
A year later, it's all more mature, stabilized and in harmony.
Nevertheless, a good solid statement about the availability and
strategic position of the Community Site would add to our growing
confidence )))
