Unexpected service level change

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Igor Lebedew

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Apr 19, 2013, 8:45:44 AM4/19/13
to echo...@googlegroups.com
Hello all, 

Echo is currently experiencing an outage. 

The engineering team is working to return the service to operation as quickly as possible. 
Updates will be posted here as well as tweeted at @EchoStatus. 

Incident duration: started at 04/19/13 05:40AM PST. 

Affected systems: StreamServer

Outage symptoms: Search and Submit API calls may timeout.

ETA: 15-25 minutes

Please accept our apologies for the inconvenience caused.
--
Sincerely yours, 
Igor Lebedew,
Echo Team
(GMT +4)

Igor Lebedew

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Apr 19, 2013, 9:07:03 AM4/19/13
to Igor Lebedew, echo...@googlegroups.com
Hello all,

Service is now fully restored, Echo is back to the normal operation.

The outage was fixed at 04/19/13 06:05AM PDT, outage duration is 25 minutes.

Once again, please accept our apologies for the inconvenience caused.


On 2013-04-19 at 16:45 Igor Lebedew <she...@aboutecho.com> wrote :
Hello all, 

Echo is currently experiencing an outage. 

The engineering team is working to return the service to operation as quickly as possible. 
Updates will be posted here as well as tweeted at @EchoStatus. 

Incident duration: started at 04/19/13 05:40AM PDT. 


Affected systems: StreamServer

Outage symptoms: Search and Submit API calls may timeout.

ETA: 15-25 minutes

Please accept our apologies for the inconvenience caused.
--
Sincerely yours, 
Igor Lebedew,
Echo Team
(GMT +4)

Igor Lebedew

unread,
Apr 20, 2013, 2:40:32 AM4/20/13
to echo...@googlegroups.com
Hello all, 

Echo is currently experiencing an outage. 

The engineering team is working to return the service to operation as quickly as possible. 
Updates will be posted here as well as tweeted at @EchoStatus. 

Incident duration: started at 04/19/13 11:35PM PDT. 

Affected systems: StreamServer

Outage symptoms: Search and Submit API calls may timeout for newly created streams.

ETA: 30 minutes

Igor Lebedew

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Apr 20, 2013, 3:36:09 AM4/20/13
to Igor Lebedew, echo...@googlegroups.com
Hello all,

Service is now fully restored, Echo is back to the normal operation.

The outage was fixed at 04/20/13 00:30AM PDT, outage duration is 55 minutes.

Once again, please accept our apologies for the inconvenience caused.
(GMT +4)
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