Same thing for me. I even tried on a Mac. I enabled Firewall access
for the program but it still gets stuck at the Login status screen.
It gets stuck on the "Verifying your Google Earth License..." message.
This may be a delayed response, in case if you've already figured out.
We appreciate your interest in Google Earth Pro. If you're still
stuck, you may want to write into the Support through the contact us
link within our Help Center troubleshooters at http://earth.google.com/support/bin/request.py under "Bug or problem" upon selecting "Google Earth Pro and Pro
Trial."
Choose a question and look for the "contact us" link on the right
side. They should help you out further with your login assistance.
> Same thing for me. I even tried on a Mac. I enabled Firewall access
> for the program but it still gets stuck at the Login status screen.
> It gets stuck on the "Verifying your Google Earth License..." message.
> Any ideas??
> On Apr 16, 12:15 pm, gk1 wrote:
> > I just installed the trial, and it can not get past theloginscreen.
> > Nothing in the help about it. Does the same on two different
> > computers, one vista, one xp.
> This may be a delayed response, in case if you've already figured out.
> We appreciate your interest in Google Earth Pro. If you're still
> stuck, you may want to write into the Support through the contact us
> link within our Help Center troubleshooters athttp://earth.google.com/support/bin/request.py > under "Bug or problem" upon selecting "Google Earth Pro and Pro
> Trial."
> Choose a question and look for the "contact us" link on the right
> side. They should help you out further with your login assistance.
> SV123
> On Apr 18, 10:40 am, ajima wrote:
> > Same thing for me. I even tried on a Mac. I enabled Firewall access
> > for the program but it still gets stuck at the Login status screen.
> > It gets stuck on the "Verifying your Google Earth License..." message.
> > Any ideas??
> > On Apr 16, 12:15 pm, gk1 wrote:
> > > I just installed the trial, and it can not get past theloginscreen.
> > > Nothing in the help about it. Does the same on two different
> > > computers, one vista, one xp.
> I have the same problem with a Pro trial version. Says it can;t
> acitivate the account, then runs diagnostics, then fails to dislay the
> diagnoistics
> On Apr 22, 3:50 pm, Earth Ranger SV123 wrote:
> > Hi gk1 and ajima,
> > This may be a delayed response, in case if you've already figured out.
> > We appreciate your interest in Google Earth Pro. If you're still
> > stuck, you may want to write into the Support through the contact us
> > link within our Help Center troubleshooters athttp://earth.google.com/support/bin/request.py > > under "Bug or problem" upon selecting "Google Earth Pro and Pro
> > Trial."
> > Choose a question and look for the "contact us" link on the right
> > side. They should help you out further with your login assistance.
> > SV123
> > On Apr 18, 10:40 am, ajima wrote:
> > > Same thing for me. I even tried on a Mac. I enabled Firewall access
> > > for the program but it still gets stuck at the Login status screen.
> > > It gets stuck on the "Verifying your Google Earth License..." message.
> > > Any ideas??
> > > On Apr 16, 12:15 pm, gk1 wrote:
> > > > I just installed the trial, and it can not get past theloginscreen.
> > > > Nothing in the help about it. Does the same on two different
> > > > computers, one vista, one xp.
> where are helpers in this forum. It's really annoying that there is no
> way of contacting google. They want your money, but do not give back
> up.
> On Apr 23, 11:37 am, jasonholtom wrote:
> > I have the same problem with a Pro trial version. Says it can;t
> > acitivate the account, then runs diagnostics, then fails to dislay the
> > diagnoistics
> > On Apr 22, 3:50 pm, Earth Ranger SV123 wrote:
> > > Hi gk1 and ajima,
> > > This may be a delayed response, in case if you've already figured out.
> > > We appreciate your interest in Google Earth Pro. If you're still
> > > stuck, you may want to write into the Support through the contact us
> > > link within our Help Center troubleshooters athttp://earth.google.com/support/bin/request.py > > > under "Bug or problem" upon selecting "Google Earth Pro and Pro
> > > Trial."
> > > Choose a question and look for the "contact us" link on the right
> > > side. They should help you out further with your login assistance.
> > > SV123
> > > On Apr 18, 10:40 am, ajima wrote:
> > > > Same thing for me. I even tried on a Mac. I enabled Firewall access
> > > > for the program but it still gets stuck at the Login status screen.
> > > > It gets stuck on the "Verifying your Google Earth License..." message.
> > > > Any ideas??
> > > > On Apr 16, 12:15 pm, gk1 wrote:
> > > > > I just installed the trial, and it can not get past theloginscreen.
> > > > > Nothing in the help about it. Does the same on two different
> > > > > computers, one vista, one xp.