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gk1  
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 More options Apr 16 2008, 2:15 pm
From: gk1
Date: Wed, 16 Apr 2008 11:15:41 -0700 (PDT)
Local: Wed, Apr 16 2008 2:15 pm
Subject: Pro earth trial does not get past login status screen
I just installed the trial, and it can not get past the login screen.

Nothing in the help about it. Does the same on two different
computers, one vista, one xp.

Any ideas?


 
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ajima  
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 More options Apr 18 2008, 1:40 pm
From: ajima
Date: Fri, 18 Apr 2008 10:40:46 -0700 (PDT)
Local: Fri, Apr 18 2008 1:40 pm
Subject: Re: Pro earth trial does not get past login status screen
Same thing for me.  I even tried on a Mac.  I enabled Firewall access
for the program but it still gets stuck at the Login status screen.
It gets stuck on the "Verifying your Google Earth License..." message.

Any ideas??

On Apr 16, 12:15 pm, gk1 wrote:


 
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Earth Ranger SV123 Google employee  
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 More options Apr 22 2008, 10:50 am
From: Earth Ranger SV123
Date: Tue, 22 Apr 2008 07:50:17 -0700 (PDT)
Local: Tues, Apr 22 2008 10:50 am
Subject: Re: Pro earth trial does not get past login status screen
Hi gk1 and ajima,

This may be a delayed response, in case if you've already figured out.
We appreciate your interest in Google Earth Pro. If you're still
stuck, you may want to write into the Support through the contact us
link within our Help Center troubleshooters at http://earth.google.com/support/bin/request.py
under "Bug or problem" upon selecting "Google Earth Pro and Pro
Trial."

Choose a question and look for the "contact us" link on the right
side. They should help you out further with your login assistance.

SV123

On Apr 18, 10:40 am, ajima wrote:


 
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jasonholtom  
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 More options Apr 23 2008, 6:37 am
From: jasonholtom
Date: Wed, 23 Apr 2008 03:37:49 -0700 (PDT)
Local: Wed, Apr 23 2008 6:37 am
Subject: Re: Pro earth trial does not get past login status screen
I have the same problem with a Pro trial version. Says it can;t
acitivate the account, then runs diagnostics, then fails to dislay the
diagnoistics

On Apr 22, 3:50 pm, Earth Ranger SV123 wrote:


 
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jasonholtom  
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 More options Apr 23 2008, 5:14 pm
From: jasonholtom
Date: Wed, 23 Apr 2008 14:14:14 -0700 (PDT)
Local: Wed, Apr 23 2008 5:14 pm
Subject: Re: Pro earth trial does not get past login status screen
where are helpers in this forum. It's really annoying that there is no
way of contacting google. They want your money, but do not give back
up.

On Apr 23, 11:37 am, jasonholtom wrote:


 
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jasonholtom  
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 More options Apr 24 2008, 5:15 am
From: jasonholtom
Date: Thu, 24 Apr 2008 02:15:47 -0700 (PDT)
Local: Thurs, Apr 24 2008 5:15 am
Subject: Re: Pro earth trial does not get past login status screen
It worked by downloading 4.2

On Apr 23, 10:14 pm, jasonholtom wrote:


 
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