DJB to pay Rs 5k for billing without reading meter

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Mahendra Kumar Gupta

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May 24, 2013, 12:37:25 AM5/24/13

to dwarka-residents

DJB to pay Rs 5k for billing without reading meter

The Delhi Jal Board (DJB) has been directed by a consumer forum here to pay Rs 5,000 to one of its customers for issuing a bill without ascertaining the actual water consumption.

The North East District Consumer Disputes Redressal Forum observed that DJB had issued the bill without verifying if there was a meter installed and if installed, what was the reading on it.