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I have a second-generation Drobo containing two 1TB and a 500GB SATA
drives formatted ext3 that I use to make backups with rdiff-backup under
OpenSuSE 11.1. The Drobo is connected via USB 2.0. While it was working
capacity was 48% used thus showed five blue usage lights, and three
green lights for the drives.
In the main the Drobo worked although it always was a pain to
reconnect it after a reboot or a power cut, sometimes taking a long
while to return to the expected lamp illuminations. For some time it
hasn't registered with the operating system if I remove and insert the
USB connector. Being via USB the drive isn't fixed so can't be added
to the /etc/fstab. I've noticed the same issue with memory sticks
after system upgrades until after the reboot so that might be
OS-dependent.
After a power cut while the drive was not mounted, the Drobo is
showing all the blue lamps and all four vertical drive lights are red.
What does this combination mean? Also inside the power-mode lamp is
red. The drive does not feel particularly warm let alone hot, and
again today I switched off the drive to let it settle and cool, but
this red light and the others come on immediately. There are no tests
obviously going on.
Is the Drobo dead? Or is there some recovery process?
Do I need some firmware upgrade after a incremental upgrades to the
operating system? It stopped working after some OS upgrade that
demanded a reboot. I'm using 64-bit OpenSuSE 11.1 with kernel
2.6.27.39-0.2-default.
> if you know which device it will show up as, you can try skipping a
> bit of device detection via:
>
> drobom --device=/dev/sdX status
OK, that's something to try if I can make the computer see the drive
again. Since the Drobo won't boot X is unknown.
> and see if that works. If it does not, then please supply output of:
>
> drobom -v 29 status
Traceback (most recent call last):
File "/usr/local/bin/drobom", line 5, in <module>
import Drobo
ImportError: No module named Drobo
> That will give me an idea of what is causing it not to work.
Thanks. My gut feeling is that there's some hardware fault and I need
assistance from the manufacturers.
> Did you install from source, or is it a package?
I built drobom from source, Version 0_5_0.
When all lights stay on (or they keep flashing) you should check out
http://support.datarobotics.com/app/answers/detail/a_id/90/kw/flashing/r_id/100004
My Drobo started doing this earlier this morning, I contacted Drobo
Support and they told me they would be sending me a new power supply.
Litrik De Roy
> fwiw: on Ubuntu, you can use UUID's for this case to put it in /etc/fstab.
> Try this and see if it works...
Going back to the original topic: I can confirm that UUIDs work just
fine with the drobo (1st-gen), connected via USB. The drobo is
connected to a small, atom-based PC running (old) Ubuntu 8.10. When
rebooted, the drobo is automatically recognized and mounted.
Their support person first suggested I take out the drives, power
up then press the small recessed button above and to the right of the
power lead in the stadium shaped hole with a logo that looks like a
padlock. This button isn't described in the User Guide. This step
made no difference. He was expecting that only one drive light would
appear too, but all were on as before.
> I can confirm that UUIDs work just fine with the drobo (1st-gen),
> connected via USB. [snip]
> When rebooted, the drobo is automatically recognized and mounted.
That's good to know. Thanks for the confirmation. I'll look forward to
trying that once the replacement Drobo has filled bays and is mounted.
Malcolm Currie
In the meantime I have received a new power supply (an 90W version
instead of the original 80W that came with my Drobo) and my Drobo is
up and running again.
All data was still intact.
Excellent support by Data Robotics.
Litrik De Roy
After failing to contact DRI via their website form---it just hangs
after sending---I tried their UK support line. Once I'd convinced the
support person that it was not booting, he arranged to send a
replacement and for me to return the faulty unit. I replaced the
original drives in their former locations within the Drobo, the Drobo
booted, and I can see all my files. Phew!
I also downloaded a recent drobo-utils 0.6.2.1 and drobom seems to work
if I run it in situ as root. Installing in a system location Version
0.5.0 was not finding the Drobo import. So I guess I need to set up a
PYTHONPATH.
>> fwiw: on Ubuntu, you can use UUID's for this case to put it in /etc/fstab.
>> Try this and see if it works...
>
> Going back to the original topic: I can confirm that UUIDs work just
> fine with the drobo (1st-gen), connected via USB. The drobo is
> connected to a small, atom-based PC running (old) Ubuntu 8.10. When
> rebooted, the drobo is automatically recognized and mounted.
Good. I updated /etc/fstab with the UUID, but I have not needed to
reboot yet.
Malcolm Currie
python setup.py install
don't just copy drobom to some random directory, will not work.
Although it was several months ago, I recall using this command
previously to install drobom.
> don't just copy drobom to some random directory, will not work.
I didn't. I only use build procedures, such as make, to install,
unless one is not provided or instructed otherwise in the README.
Malcolm Currie
hmm...
python setup.py install
should have worked properly anywhere... otoh, I just noticed an easy
thing
to do that will not do ¨the right thing¨. There is a Makefile
provided with the package,
but I think the destinations in the install target are wrong... hard-
coded for use by the debian packaging, doesn´t query the installed
python for setup info...
if you did ¨make install¨ it might cause what you see.
mechanisms. That could easily