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Message from discussion Import Issues - Generic XML Format
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BenMc  
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 More options Dec 16 2011, 11:16 am
From: BenMc <zora...@gmail.com>
Date: Fri, 16 Dec 2011 08:16:48 -0800 (PST)
Local: Fri, Dec 16 2011 11:16 am
Subject: Re: Import Issues - Generic XML Format
Resolution:

As advised by David Cramer [who went far out of his way to assist me],
I removed the <wp:comment_parent /> from the XML and my data flew
through the import process.

I am not sure if other NULL fields should be treated in the same way,
but mine worked.

Thank you David.

On Dec 7, 3:02 pm, BenMc <zora...@gmail.com> wrote:

> Since our comments do not support parents - we have been sending that
> value as:

> <wp:comment_parent />

> On Dec 7, 2:53 pm, David Cramer <dcra...@gmail.com> wrote:

> > Real quick (and feel free to email me directly), what are you passing as the "parent" value (if any) in the comments?

> > We made a change recently address a race condition with children being imported before parents (and thus messing up the tree), which
> > could have affected this.

> > --
> > David Cramer

> > twitter.com/zeeg
> > disqus.com/zeeg

> > On Wednesday, December 7, 2011 at 11:51 AM, BenMc wrote:
> > > I am currently working on migrating comments from two sites into
> > > Disqus. One is small (less than 10,000 comments) and the other had in
> > > excess of 1.5 million. The migration is from what at best could be
> > > called a 'home grown' comment system - very basic, but not really
> > > conforming to generally accepted standards.

> > > As a result, we are exporting comments to Generic XML format for
> > > manual import into Disqus. I have been testing these imports for
> > > several weeks in test Disqus sites and had thought that I had worked
> > > out all the bugs. I have probably imported in excess of 500,000
> > > comments with relatively few issues.

> > > Today I was to finally launch the production version of the comments
> > > into a new production site. Today every import file I submit returns
> > > a long list of the same error "Unable to find parent post" - there is
> > > no detail beyond that.

> > > My XML format has not changed, we do not support nested comments, I
> > > have compared XML to previous successful imports and they match
> > > exactly.

> > > Disqus Support says they are investigating, but no real answers.

> > > The same comments have been imported multiple times in different
> > > sites, so I am wondering if this has become an issue.

> > > Any feedback, opinions or suggestions welcomed.

> > > Thank you.

> > > --
> > > --
> > >http://groups.google.com/group/disqus-dev?hl=en


 
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