Hope you are doing well today,
Please review the requirement and let me know if you
have anyone available for the below role, If yes please send me your consutlant
updated resume with the best number to reach you ASAP.
Job Title : Network/System Administrator
Location: Redmond,
WA.
Duration: Long Term.
//////////Need Only Local Resume ///////////////
Below is the JD for an ideal
candidate.
Responsibilities
Perform complex problem solving, determination
and resolution of system-related issues.
Provide assistance to clients, both
internal and external to the Engineering, Communities and Online (ECO)
Operations Team, in resolving and tracking complex issues with production
systems.
Provide on-site Production Support of Online systems like
Support.Microsoft.Com, Microsoft Fixit Center etc Monday-Friday Regular work
hours with the occasional need for support outside of the regular working
hours.
Meet service level agreements for all client escalated issues.
Provide reports that measure the quality and quantity of work performed.
Provide input that will help streamline and improve consistency in service
levels.
Assist the ECO Support Desk in providing effective and professional
support for the assigned application(s) via regular training sessions and timely
creation/regular review of Knowledge Base articles.
Work with the ECO
Engineering teams for the assigned application during the in-cycle (bug fixes)
and the out-of-cycle (new releases) application changes. Represent Operations
requirements and complete deliverables as per the engineering methodology
process.
Automate day to day tasks, as needed, to facilitate more efficient
processes and reliable operations.
Create, contribute and track to project
plans related to engineering work and subsequent release plans for given
systems.
Skills/Qualifications
Ability to meet initial
screening qualifications:
4+ years of experience in service operations
2+
years of experience with IIS Administration and Configuration
2+ years of
experience in DNS, Firewalls, Authentication, Network Security
2+ years of
experience in Windows systems administration
2+ years of experience in
Active Directory/Kerberos/IPSec
2+ years of experience in SQL Server
2005/2008
Strong, proven, and broad technical background with a focus on
Operational tooling (e.g. monitoring, incident management tools,
etc)
Skilled in IT Operations frameworks: MOF/ITIL/ISO
20000
Familiar with existing IT Operations Consulting solutions
Must have
a passion for customer service
Exemplary analytical, troubleshooting, problem
resolution, and communication skills
Infrastructure deployment and data
center operations experience
Experience in production web service
operations
Experience collaborating closely with Dev/Test/PM
Bachelor
degree in Computer Science or related experience
Experience in large Windows
Server environment
Thanks,
Irfan Khan