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CommuniGate Pro Stopping SUMMARY

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Phil Slater

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Feb 1, 2005, 5:47:14 AM2/1/05
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I have received the basic information, though as I am in South Africa I
do not have all the details on this issue, so I will summarize
accordingly.

If your activation keys were issued after November 2001 AND are running
4.2.6 your server will automatically shut itself down as of 00:00 GMT
Feb 1 2005. I do not know if there is a date between now and that date
for this not to occur and if I do hear anything I will post it to the
list.

This item was resolved with later releases so upgrade accordingly to
4.2.8.


___________________________________

Philip Slater
Sales Engineer
Stalker Software, Inc.
1 415 383 7164 ext 201
1 800 262 4722 ext 201
psl...@stalker.com
AIM: stalkersoftware


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Palotas Peter

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Feb 1, 2005, 5:59:45 AM2/1/05
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Phil,

Can I use my old licence number with 4.2.8 or are there any limit in
4.2.8 as well for old licence numbers?

Peter

>Phil Slater at Tuesday, February 1, 2005

Stefan Seiz

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Feb 1, 2005, 6:09:30 AM2/1/05
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On 01.02.2005 11:47 Uhr "Phil Slater" <psl...@stalker.com> wrote:

> If your activation keys were issued after November 2001 AND are running
> 4.2.6 your server will automatically shut itself down as of 00:00 GMT
> Feb 1 2005. I do not know if there is a date between now and that date
> for this not to occur and if I do hear anything I will post it to the
> list.

My license was issued before November 2001 AND i was running 4.2.5 (not
4.2.6) and my Server shut down this night.

So the information you posted above is at least incomplete.

--
Stefan Seiz <http://www.StefanSeiz.com>
Spamto: <b...@imd.net>

Ozmiroid

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Feb 1, 2005, 7:42:09 AM2/1/05
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On Tue, 1 Feb 2005 12:47:14 +0200, Phil Slater <psl...@stalker.com> wrote:
> This item was resolved with later releases so upgrade accordingly to
> 4.2.8.

Why don't I see any mention of this bugfix at
http://www.stalker.com/CommuniGatePro/History.html ?

--
- Ozmiroid

John Keown

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Feb 1, 2005, 7:43:41 AM2/1/05
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It is a time bomb. The question what other time bomb are still in the
server.

Antoine LAGIER

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Feb 1, 2005, 7:45:47 AM2/1/05
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Very important information for us ....


Le 1 févr. 05, à 13:43, John Keown a écrit :

> It is a time bomb. The question what other time bomb are still in the
> server.
>

Cordialement,

John Keown

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Feb 1, 2005, 7:47:30 AM2/1/05
to
I for one will not believe what stalker says. I am looking for a
replacement.

----- Original Message -----
From: "Antoine LAGIER" <antoine...@algodata.fr>
To: "CommuniGate Pro Discussions" <CGat...@mail.stalker.com>
Sent: Tuesday, February 01, 2005 7:45 AM
Subject: Re: CommuniGate Pro Stopping SUMMARY

stuff

unread,
Feb 1, 2005, 10:31:07 AM2/1/05
to
Depending on what your needs are, check out SurgeMail -
http://www.surgemail.com

Very nice (admittedly the webmail is not as nice as David Bakker or
Nicolas Haiter's improved Stalker skins). They are very upfront as to
what their maint. costs are and a pretty helpful mailing list.

They will also entertain suggestions instead of ignoring their users or
worse telling them how stupid they are (like stalker has done on occasion).

I already have a 100,000 user license and have been moving my domains
over to it.

Aaron

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Feb 1, 2005, 10:48:19 AM2/1/05
to
Because there was no bugfix, nor was this a bug in the first place.

I'm merely speculating... I have no evidence to prove this, but here's my
thoughts...

Stalker decides to kick the prices up by several times, and in order to get
their customer base to upgrade, they announce that even though they always
tell people to upgrade to the latest software because they don't release
bugfix only updates, they will begin to enforce the license which says only
2-years of updates are free.

They then put a timebomb into the next version of Communigate Pro so that
there will be more than just words behind their legal threat.

They then catch a lot of flak about pricing and licensing and all of a
sudden they realize that in many countries (including US) it's actually
illegal to put a hidden timebomb into a program.

So they quietly release the next version with the timebomb removed and
figure everyone out there upgrades right away with every new version.

Of course with the license fuss they raised, many people were afraid to
upgrade to any newer versions because of fear that not only are they not
entitled to, but maybe some later version will simply not work at all with
older license keys. Not to mention that many (if not most?) people will
either wait to upgrade until any known bugs are found, or they don't upgrade
at all if there's no benefit (no bugs affecting them, no new features they
desire).

And so now here we are, Feb. 1 2005 after their time-bomb has hit (it must
be something that only happens when the date actually rolls from one day to
the next, since some folks had rolled their servers forward months and even
years and the server ran fine), and they're calling it a "bug".

I find it hard to believe that an "accidental" "bug" would shut down the
server at midnight GMT on Feb 1 of 2005 for only certain license keys
generated in a certain timeframe. Yeah...sure.

The REALLY annoying part is that when asked point blank if there was a
time-bomb in CGP, Vladimir wouldn't answer.

I'd suggest that anyone who was affected by this and lives in a country
where timebombs like this are illegal has a very good case to bring against
Stalker, and it could be a class-action civil suit.

How many programmers are there at Stalker and how soon can we get a lawyer
to file suite and issue subpoenas for testimony regarding deliberate
introduction of a timebomb? Should we start a pool on when the first
lawsuit gets slapped on Stalker?

> -----Original Message-----
> From: CommuniGate Pro Discussions
> [mailto:CGat...@mail.stalker.com] On Behalf Of Ozmiroid
> Sent: Tuesday, February 01, 2005 4:42 AM
> To: CommuniGate Pro Discussions
> Subject: Re: CommuniGate Pro Stopping SUMMARY
>

> On Tue, 1 Feb 2005 12:47:14 +0200, Phil Slater
> <psl...@stalker.com> wrote:
> > This item was resolved with later releases so upgrade
> accordingly to
> > 4.2.8.
>
> Why don't I see any mention of this bugfix at
> http://www.stalker.com/CommuniGatePro/History.html ?
>
> --
> - Ozmiroid
>

eLists

unread,
Feb 1, 2005, 11:22:07 AM2/1/05
to
Count me in. I will gladly be part of a lawsuit against Stalker.

#############################################################

John Keown

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Feb 1, 2005, 11:28:34 AM2/1/05
to
Me too. Where do I sign.

----- Original Message -----
From: "eLists" <li...@ehome.net>
To: "CommuniGate Pro Discussions" <CGat...@mail.stalker.com>

Sent: Tuesday, February 01, 2005 11:22 AM
Subject: Re: CommuniGate Pro Stopping SUMMARY

Stefan Seiz

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Feb 1, 2005, 11:34:38 AM2/1/05
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On 01.02.2005 16:48 Uhr, Aaron <aa...@madpoo.com> wrote:

> So they quietly release the next version with the timebomb removed and
> figure everyone out there upgrades right away with every new version.

You nailed it. And that is what hurts me the most in this disaster.

I tried to stay as honest as possible. My license only allowed me to run up
to 4.1.8, but by the time we were informed about this, i was already running
a more recent version also due to fixes of serious bugs. I was in
negotiations with Stalker sales since back when the new license disaster
started and was quite sure to upgrade anyway (i did today - new key received
an hour ago).

Now, being an honest guy, i stayed with a version from October 2004 which
was 4.2.5 - i did NOT update anymore neither to 4.2.6 nor 4.2.7 nor 4.2.8.
And now it seems i wouldn't have this mess this morning if i wouldn't had
been so honest and just would have upgraded to 4.2.8.

Lesson learned.

Time for a 180 Degree turn around in Stalkers attitudes i might say.
How can they try so hard to put them selves out of business.
And not a single word or apoligy from Vlad.

This really puzzles me.

--
Stefan Seiz <http://www.stefanseiz.com>
Spamto: <b...@imd.net>

eLists

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Feb 1, 2005, 11:44:42 AM2/1/05
to
On Tue, 01 Feb 2005 17:34:38 +0100
Stefan Seiz <Talk...@index-s.de> wrote:
> On 01.02.2005 16:48 Uhr, Aaron <aa...@madpoo.com> wrote:

[snip]

>
> Lesson learned.
>
> Time for a 180 Degree turn around in Stalkers attitudes i might say.
> How can they try so hard to put them selves out of business.
> And not a single word or apoligy from Vlad.

You have to be sorry for your actions in order to apologize. I very
much doubt he is sorry for this. If he were, he would not have
instructed the programmers to implement the time bomb in the first
place. Why not simply not let newer versions of the software work with
older keys instead of putting a time-bomb in place? Why not be honest
- unfortunately Vlad et al have proven themselves to be very unethical
and underhanded.

I will do my part in letting people know to stay away from any Stalker
product in the future - this will also be good information for their
competitors to have as part of their sales pitch "We don't install
time-bombs in our software"

Lets see in the new comparision charts:

Stalker Everyone else
Has time bomb yes no
may stop w/o warning yes no
will ignore help requests yes no

And don't forget, unless Stalker has unsubscribed the newsgroups from
this list, all of this information will be out there for all to know.

>
> This really puzzles me.

I would suggest it is called greed. Not that I don't think they should
be rewarded for their work. But putting a time bomb in the software is
unethical. Stalkers actions makes Microsoft look good! (and that isn't
a compliment).

Ozmiroid

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Feb 1, 2005, 12:21:36 PM2/1/05
to
> > This really puzzles me.
>
> I would suggest it is called greed. Not that I don't think they should
> be rewarded for their work. But putting a time bomb in the software is
> unethical. Stalkers actions makes Microsoft look good! (and that isn't
> a compliment).

Something has changed at Stalker in the last year, - new managers, new
owners, new corporate philosophy? CGP is still coded very well (with
the major exception of this timebomb code, which obviously did not
work as expected by anyone), but customer relations (keeping customers
informed, acknowledging customer input) has gone down the tubes.

--
- Ozmiroid

Ozmiroid

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Feb 1, 2005, 12:21:36 PM2/1/05
to
> > This really puzzles me.
>
> I would suggest it is called greed. Not that I don't think they should
> be rewarded for their work. But putting a time bomb in the software is
> unethical. Stalkers actions makes Microsoft look good! (and that isn't
> a compliment).

Something has changed at Stalker in the last year, - new managers, new


owners, new corporate philosophy? CGP is still coded very well (with
the major exception of this timebomb code, which obviously did not
work as expected by anyone), but customer relations (keeping customers
informed, acknowledging customer input) has gone down the tubes.

--
- Ozmiroid

#############################################################

Peter D. Visel

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Feb 1, 2005, 12:31:21 PM2/1/05
to
From reading the posts this morning, I feel lucky. Running 4.2.7 on an
OSX box didn't stop working at 0 hour..
Unfortunately, now it only gives me two copies of each message.
--
Peter

lbland

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Feb 1, 2005, 12:55:57 PM2/1/05
to
list-

Sorry, I must be an idiot or something...

- People asking for free immediate 24/7 support at 1am in the morning,
or any other time?

- Using expired keys on new versions illegally?

- Threatening a class-action suit because they can't do something
illegally?

- Involving the FTC, as if their response would be faster (or less
expensive) than Stalkers?

- Saying they will hire lawyers ($400/hr) because they want free stuff?

I did upgrade to a new version, but I emailed stalker saying I was
going to break the original contract and use more recent terms and can
I please upgrade. They told me to do so at a specific version and I
did. If they told me to pay for the upgrade then I would have done that
before upgrading. What? You think I would do something illegal, or
can't read a contract? That's called: Paying a living wage for someone
to do work; or asking if I can get something for free, and not
expecting free stuff. It is up to them.

Am I obtuse and stupid or something? Am I the only idiot that expects
to pay for good software and support? And be gracious, thankful and
humble when I get it for free?

If you pay for 24/7 support and have legal keys and have a problem then
I assume stalker is working hard for you as any good company will and I
am sorry for your difficulty.

thanks!-

-lance

Paul Chauvet

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Feb 1, 2005, 12:56:41 PM2/1/05
to
On Tue, 2005-02-01 at 12:55 -0500, lbland wrote:
> list-
>
> Sorry, I must be an idiot or something...
>
> - People asking for free immediate 24/7 support at 1am in the morning,
> or any other time?
Stalker should have set their time bomb to go off when their
tech-support were at work.

>
> - Using expired keys on new versions illegally?

They said people who gained their licenses after November 2001 should be
able to use 4.2.5 fine. Thus, the timebomb is the illegal part


>
> - Threatening a class-action suit because they can't do something
> illegally?

Read above, though I do not advocate lawsuits.

>
> - Involving the FTC, as if their response would be faster (or less
> expensive) than Stalkers?

No, but perhaps it would encourage stalker to reform their practices in
the long term.

>
> - Saying they will hire lawyers ($400/hr) because they want free stuff?
>

See above posts about what people were liable to use.

> I did upgrade to a new version, but I emailed stalker saying I was
> going to break the original contract and use more recent terms and can
> I please upgrade. They told me to do so at a specific version and I
> did. If they told me to pay for the upgrade then I would have done that
> before upgrading. What? You think I would do something illegal, or
> can't read a contract? That's called: Paying a living wage for someone
> to do work; or asking if I can get something for free, and not
> expecting free stuff. It is up to them.
>
> Am I obtuse and stupid or something? Am I the only idiot that expects
> to pay for good software and support? And be gracious, thankful and
> humble when I get it for free?

No, you just haven't read the posts and the licenses correctly


We've paid for the new keys and have had no problems, but that doesn't
mean I agree with what has happened to people who are LEGALLY able to
use the program and are having problems.
--
-------------------------------------------
Paul Chauvet
UNIX/Linux Systems Administrator
State University of New York at New Paltz
845-257-3828
chau...@newpaltz.edu
-------------------------------------------

Dirk Diggler

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Feb 1, 2005, 1:04:22 PM2/1/05
to
Hi;


Why not simply not let newer versions of the
> software work with
> older keys instead of putting a time-bomb in place?

I think that is because you are stealing the software.
If you are, then just get keys from a warez site and
do it without expecting them to do it for you.

>
> I will do my part in letting people know to stay
> away from any Stalker
> product in the future - this will also be good
> information for their
> competitors to have as part of their sales pitch "We
> don't install
> time-bombs in our software"
>

Are we sure there is a bomb? From what I read today,
it seems that some people have taken software they do
not own, and it does not work.

Sean





___________________________________________________________
ALL-NEW Yahoo! Messenger - all new features - even more fun! http://uk.messenger.yahoo.com

Paul Chauvet

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Feb 1, 2005, 1:08:59 PM2/1/05
to
On Tue, 2005-02-01 at 18:04 +0000, Dirk Diggler wrote:
> Hi;
>

> >
>
> Are we sure there is a bomb? From what I read today,
> it seems that some people have taken software they do
> not own, and it does not work.
>
> Sean
>
>

People need to STOP saying that people are stealing/pirating/using
software they don't own.

Read what Stalker's site is saying. You ARE ABLE to use versions up to
and including 4.2.8 if you got a license any time after November 2001.
People who are LEGALLY ALLOWED to use it STOPPED working due to a
timebomb in 4.2.5.

Yes, stalker is remedying this SOMEWHAT by allowing 4.2.8 to be used,
but that doesn't change the fact that this is causing/has caused massive
problems for people.


--
-------------------------------------------
Paul Chauvet
UNIX/Linux Systems Administrator
State University of New York at New Paltz
845-257-3828
chau...@newpaltz.edu
-------------------------------------------

lbland

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Feb 1, 2005, 1:13:39 PM2/1/05
to

On Feb 1, 2005, at 12:56 PM, Paul Chauvet wrote:

> No, you just haven't read the posts and the licenses correctly

The license we have is from November 2001 (or thereabouts) states very
clearly: "We get 2 years of upgrades and that is that".

Then stalker gave us some freebies. Good for them!

Is anyone using a license key LEGALLY that is not able to install the
patch to 4.2.8?

Having code to protect their assets from illegal use is just fine.
Maybe they made a mistake and tripped up over legal use, but that
happens. Too bad. I am sure they are trying their best.

I would like to hear about LEGAL usages where a problem is not being
fixed and where the admins have installed the latest patch or version
or whatever you want to call it.

thanks!-

-lance

eLists

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Feb 1, 2005, 1:09:47 PM2/1/05
to
On Tue, 1 Feb 2005 18:04:22 +0000 (GMT)
Dirk Diggler <dirk_d...@yahoo.co.uk> wrote:
> Hi;
>
>
> Why not simply not let newer versions of the
> > software work with
> > older keys instead of putting a time-bomb in place?
>
> I think that is because you are stealing the software.
> If you are, then just get keys from a warez site and
> do it without expecting them to do it for you.


Maybe the post was confusing, it is saying don't let newer versions of
the software wotk with old keys. How can you be stealing something
that doesn't work?

eLists

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Feb 1, 2005, 1:11:16 PM2/1/05
to
Hello,

On Tue, 01 Feb 2005 13:08:59 -0500
Paul Chauvet <chau...@newpaltz.edu> wrote:
> On Tue, 2005-02-01 at 18:04 +0000, Dirk Diggler wrote:
> > Hi;
> >
>
> > >
> >
> > Are we sure there is a bomb? From what I read today,
> > it seems that some people have taken software they do
> > not own, and it does not work.
> >
> > Sean
> >
> >
>
> People need to STOP saying that people are stealing/pirating/using
> software they don't own.

they won't stop becuase they think they are better than others that
where following Stalkers directions to upgrade.



> Read what Stalker's site is saying. You ARE ABLE to use versions up
> to
> and including 4.2.8 if you got a license any time after November
> 2001.
> People who are LEGALLY ALLOWED to use it STOPPED working due to a
> timebomb in 4.2.5.
>
> Yes, stalker is remedying this SOMEWHAT by allowing 4.2.8 to be
> used,
> but that doesn't change the fact that this is causing/has caused
> massive
> problems for people.
>
>

#############################################################

just me

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Feb 1, 2005, 1:14:40 PM2/1/05
to
On Tue, 1 Feb 2005, Aaron wrote:

The REALLY annoying part is that when asked point blank if there was a
time-bomb in CGP, Vladimir wouldn't answer.

I've had Vlad answer point-blank to me in a private email that such
code does not exist. Additionally, our license contract specifically
prohibits such action. Does yours?

matto

--m...@snark.net------------------------------------------<darwin><
The only thing necessary for the triumph
of evil is for good men to do nothing. - Edmund Burke

Ozmiroid

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Feb 1, 2005, 1:28:36 PM2/1/05
to
On Tue, 1 Feb 2005 18:04:22 +0000 (GMT), Dirk Diggler
<dirk_d...@yahoo.co.uk> wrote:
> Are we sure there is a bomb? From what I read today,
> it seems that some people have taken software they do
> not own, and it does not work.

I see many posts where they say they have valid, legal, paid-in-full
keys for version 4.2.6. Legal beyond that version? I don't know. I do
see that Stalker says the fix for this issue with 4.2.6 is to upgrade
to 4.2.8. They don't say "upgrade if you have valid keys for 4.2.8",
they just say "upgrade".

I've paid the upgrade license fees to Stalker several times since
first buying the product in 2001, most recently in the spring of 2004
- my keys are valid until at least March 2005, confirmed by Stalker.
And I was caught dead in the water when the timebomb code hit my
server last night.

--
- Ozmiroid

Dirk Diggler

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Feb 1, 2005, 1:34:41 PM2/1/05
to
Hello;

>
> I see many posts where they say they have valid,
> legal, paid-in-full
> keys for version 4.2.6. Legal beyond that version? I
> don't know. I do
> see that Stalker says the fix for this issue with
> 4.2.6 is to upgrade
> to 4.2.8. They don't say "upgrade if you have valid
> keys for 4.2.8",
> they just say "upgrade".

They should tell people to upgarde if they are licened
to, that is right.

>
> I've paid the upgrade license fees to Stalker
> several times since
> first buying the product in 2001, most recently in
> the spring of 2004
> - my keys are valid until at least March 2005,
> confirmed by Stalker.
> And I was caught dead in the water when the timebomb
> code hit my
> server last night.

If you own a license, that is strage, becuase it does
not effect us, and we are on 4.2.8 and bought in 2004.
What did your tech support call tell you was the
issue? Did you get new keys when you bought the
maintanence?

Sean




___________________________________________________________
ALL-NEW Yahoo! Messenger - all new features - even more fun! http://uk.messenger.yahoo.com

#############################################################

Dirk Diggler

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Feb 1, 2005, 1:38:50 PM2/1/05
to
Hello


> People need to STOP saying that people are
> stealing/pirating/using
> software they don't own.

I do not get what you mean. If people are asking
Stalker to give them SW they do not own, what is that,
some sort of hostile freeware takeover attempt? If you
own it, call support, if you do not, download keys
from a warez site and continue to illegally use,
steal, and otherwise take what is not yours.

Paul Chauvet

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Feb 1, 2005, 1:48:33 PM2/1/05
to
On Tue, 2005-02-01 at 18:38 +0000, Dirk Diggler wrote:
> Hello
>
>
> > People need to STOP saying that people are
> > stealing/pirating/using
> > software they don't own.
>
> I do not get what you mean. If people are asking
> Stalker to give them SW they do not own, what is that,
> some sort of hostile freeware takeover attempt? If you
> own it, call support, if you do not, download keys
> from a warez site and continue to illegally use,
> steal, and otherwise take what is not yours.
>
> Sean
>
>
But they DO OWN IT!!!! or at least a license to it. Anyone who bought a
license to CommuniGate Pro from November 2001 is LEGALLY LICENSED to use
versions up to and including 4.2.8 so they do in fact own a license.
The problem is that there is a 'bug' (which I have my own opinion about
but they are not germane to this discussion) that prevents MANY people
that are legally licensed for versions 4.2.5 or 4.2.6 from using them.

There are bugs that were introduced in version 4.2.8 which were not
there in 4.2.5/4.2.6 that caused people to not upgrade. And regardless,
even if there weren't Stalker NEVER said there was a time bomb. The
NEVER said that people had to upgrade to 4.2.8 until today.

I don't upgrade all my software ASAP unless there is a critical security
vulnerability that is known to be patched. Most sysadmins do not
either.


--
-------------------------------------------
Paul Chauvet
UNIX/Linux Systems Administrator
State University of New York at New Paltz
845-257-3828
chau...@newpaltz.edu
-------------------------------------------

Dirk Diggler

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Feb 1, 2005, 2:10:32 PM2/1/05
to
Hello;

The wording form the website, it differs slightly. So,
depending upon how Stalker sees it, it looks like
verbose, it means 4.2.8

It states: "The free upgrade periond for CommuniGate
Pro licenses issued after the 15th of November, 2001
is extended to include the CommuniGate Pro version
4.2.8"

You wrote "up to"


Sean


___________________________________________________________
ALL-NEW Yahoo! Messenger - all new features - even more fun! http://uk.messenger.yahoo.com

#############################################################

Ozmiroid

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Feb 1, 2005, 2:15:55 PM2/1/05
to
On Tue, 1 Feb 2005 18:34:41 +0000 (GMT), Dirk Diggler
<dirk_d...@yahoo.co.uk> wrote:
> If you own a license, that is strage, becuase it does
> not effect us, and we are on 4.2.8 and bought in 2004.
> What did your tech support call tell you was the
> issue? Did you get new keys when you bought the
> maintanence?

Just now got email from Stalker, with "Sorry, we forgot to give you
your new keys when you paid last year, here they are." New keys have
issue date 7/2004. The keys I've been using (the ones that Stalker
mistakenly confirmed in email just a couple weeks ago) have issue date
1/2002. So maybe I would not have experienced this issue if I had had
the newer keys.

Now to go test the news keys on the test server ...

--
- Ozmiroid

John Burwell

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Feb 1, 2005, 2:59:52 PM2/1/05
to
You should count yourself lucky not to have encountered this issue,
rather than preach to licensed users baseless claims about stolen
software.

The matter is simple. We bought licenses. We use them legally. They
continue to be valid. But certain versions of the software incorrectly
reject legal licenses.

The problem is compounded somewhat by Stalker's general insistence that
only the most recent versions of software are eligible for support.
Many users upgraded for the sake of bug fixes -- at Stalker's flat
insistence -- only to discover last night that they had upgraded to a
version with an even more critical bug. That doesn't necessarily mean
that anyone is out of their license, though some may be. It only means
there's a bug in the way some versions prior to 4.2.8 handle license
keys.

Obviously, since updating to 4.2.8 is a relatively simple fix, I agree
that a lawyer-feeding class-action lawsuit is hardly warranted. The
only thing I'd ask of Stalker is a more transparent licensing policy
and more informative log messages when the server spontaneously shuts
down for any reason. We do, after all, generally have enough snap to
check the log files, and we can, after all, generally respond quickly
with an update when necessary. All we need is to know what to do.

In the meantime, stop trying to educate us with pithy condemnations of
software piracy. It's totally irrelevant. We're honest, reasonable
people just trying to do our jobs. Be glad yours is still so easy.

j

On Feb 1, 2005, at 12:34 PM, Dirk Diggler wrote:

> If you own a license, that is strage, becuase it does
> not effect us, and we are on 4.2.8 and bought in 2004.
> What did your tech support call tell you was the
> issue? Did you get new keys when you bought the
> maintanence?
>
> Sean

John Keown

unread,
Feb 1, 2005, 3:05:02 PM2/1/05
to
Form Webster the number one definition for the word stalker.

stalker: (n) someone who prowls or sneaks about; usually with unlawful
intentions


That says it all based on the time bomb.

Stefan Seiz

unread,
Feb 1, 2005, 3:17:31 PM2/1/05
to
On 01.02.2005 20:10 Uhr, Dirk Diggler <dirk_d...@yahoo.co.uk> wrote:

> It states: "The free upgrade periond for CommuniGate
> Pro licenses issued after the 15th of November, 2001
> is extended to include the CommuniGate Pro version
> 4.2.8"

that particular webpage on www.stalker.com has at least change twice since
the put it online.
They can not expect us to go to their website every day.

Through the licensing they have all our email addresses, furthermore all
these emails are automagically subscribed to the CGp Update List, so
informing us about issues like this is a snap.

They failed to use such channels to inform us of essential changes in
software or licensing. They messed up big time with a timebomb code present
in some 4.X version some people legally use.

This is not plainly about legal stuff, this is mainly about how they treat
loyal customers which helped make CGP a success.

They failed not once, but a couple of times during the last half year - and
they failed business wise before by undercharging their product - and now we
have to pay the price.

Period.


--
Stefan Seiz <http://www.stefanseiz.com>
Spamto: <b...@imd.net>

Aaron

unread,
Feb 1, 2005, 3:24:58 PM2/1/05
to
> that particular webpage on www.stalker.com has at least
> change twice since the put it online.
> They can not expect us to go to their website every day.
>
> Through the licensing they have all our email addresses,
> furthermore all these emails are automagically subscribed to
> the CGp Update List, so informing us about issues like this is a snap.

Good point... I mean, those of us who subscribe to the list have had an ear
to the ground on all the licensing nonsense.

What about the other admins who don't subscribe? These could be folks who
didn't set the system up initially (inherited the admin task from someone
else) and now they're left scratching their head over a crashing server,
totally unaware that the version they run is crashing because they purchased
the license over 2 years ago.

At least with Exchange (which I assume Stalker is competing against now),
they provide bug fixes for older versions... you can still go out there and
get patches for Exchange 5.5 if necessary, or Exchange 2000. Even though
Exchange 2003 is the current version, mind you.

Now, when Stalker starts producing patches for 4.1.x, then they'll really
have something to compare with Exchange and Microsoft, but until then they
really shouldn't crow so loud about how great their software is, when as far
as I can tell, it's like a big money pit since you have to keep forking over
the dough to Stalker if you want even the simplest bug fixes more than a
year out from your initial purchase. Sound like fun to anyone?

Stefan Seiz

unread,
Feb 1, 2005, 3:34:58 PM2/1/05
to
On 01.02.2005 21:24 Uhr, Aaron <aa...@madpoo.com> wrote:

> What about the other admins who don't subscribe? These could be folks who
> didn't set the system up initially (inherited the admin task from someone
> else) and now they're left scratching their head over a crashing server,
> totally unaware that the version they run is crashing because they purchased
> the license over 2 years ago.

Exactly. Even i this morning - and i claim that i know what i do - was
thinking someone hacked into my server and issued a "kill CGPPid". Took me 2
Hours to realize the corelation to 0:00 GMT and figuring out that this must
be a timebomb, writing a script to restart CGP...


--
Stefan Seiz <http://www.stefanseiz.com>
Spamto: <b...@imd.net>

Stuart Haas

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Feb 1, 2005, 5:14:53 PM2/1/05
to
Yeah, I also think people are going a little overboard here.


Stuart

lbland wrote:


--
------------------------------
Stuart Haas
IT Director
Vibe/Spin Ventures
212.448.7493

John Rudd

unread,
Feb 1, 2005, 6:24:17 PM2/1/05
to

On Feb 1, 2005, at 10:28, Ozmiroid wrote:

> On Tue, 1 Feb 2005 18:04:22 +0000 (GMT), Dirk Diggler
> <dirk_d...@yahoo.co.uk> wrote:
>> Are we sure there is a bomb? From what I read today,
>> it seems that some people have taken software they do
>> not own, and it does not work.
>
> I see many posts where they say they have valid, legal, paid-in-full
> keys for version 4.2.6. Legal beyond that version? I don't know. I do
> see that Stalker says the fix for this issue with 4.2.6 is to upgrade
> to 4.2.8. They don't say "upgrade if you have valid keys for 4.2.8",
> they just say "upgrade".
>
> I've paid the upgrade license fees to Stalker several times since
> first buying the product in 2001, most recently in the spring of 2004
> - my keys are valid until at least March 2005, confirmed by Stalker.
> And I was caught dead in the water when the timebomb code hit my
> server last night.
>
>


Were you running 4.2.6, or 4.2.8?

Ozmiroid

unread,
Feb 2, 2005, 4:54:36 AM2/2/05
to
On Tue, 1 Feb 2005 15:24:17 -0800, John Rudd <jr...@ucsc.edu> wrote:
>
> On Feb 1, 2005, at 10:28, Ozmiroid wrote:
>
> > On Tue, 1 Feb 2005 18:04:22 +0000 (GMT), Dirk Diggler
> > <dirk_d...@yahoo.co.uk> wrote:
> >> Are we sure there is a bomb? From what I read today,
> >> it seems that some people have taken software they do
> >> not own, and it does not work.
> >
> > I see many posts where they say they have valid, legal, paid-in-full
> > keys for version 4.2.6. Legal beyond that version? I don't know. I do
> > see that Stalker says the fix for this issue with 4.2.6 is to upgrade
> > to 4.2.8. They don't say "upgrade if you have valid keys for 4.2.8",
> > they just say "upgrade".
> >
> > I've paid the upgrade license fees to Stalker several times since
> > first buying the product in 2001, most recently in the spring of 2004
> > - my keys are valid until at least March 2005, confirmed by Stalker.
> > And I was caught dead in the water when the timebomb code hit my
> > server last night.
> >
> >
>
> Were you running 4.2.6, or 4.2.8?

4.2.6

However, I've posted in another thread, or earlier in this one, that
my case turned out to be somewhat unique - I bought an upgrade license
in 2004, but Stalker sales staff forgot to tell me what the the new
keys were - the license key image they sent me contained only my old
keys. So last night I was running 4.2.6 on keys that were issued
1/2002, when I *thought* I was running on keys issued 7/2004. Stalker
has now given me the keys I should have received last year, so (after
testing) I should be able to run 4.2.6 or higher without any problem.

This would have been much easier to figure out last night when the
dynamic cluster shut down if it had simply logged something like
"invalid license key".

--
- Ozmiroid

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