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Description:
CRM industry group to promote the exchange of ideas, information, lessons learned, best practices and resources related to CRM strategy and CRM software solutions.
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Salesforce.com CRM Review
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CRMsearch.com published what I think is the best Salesforce.com CRM
software review on the web. You can read it at [link]
and there is also a Salesforce.com Review discussion group at
[link] which is picking up some interesting
comments and ideas.... more »
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What is social CRM?
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I'm looking for responses, references or third party sites so I can better educate myself on social CRM, CRM 2.0 or whatever this Web 2.0/ social media phrase is best called. Thanks.
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Looking for SaaS company evaluation criteria
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I'm evaluating a SaaS CRM software company. My software selection team is extremely impressed with their crm software product, and their references are great, however, they are a smaller company (which might be a benefit) and we are trying to validate their corporate longevity. Any suggestions welcome.... more »
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Salesforce.com growth forecast?
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Now that Salesforce.com has exceeded a million users and a billion
dollars revenues, can the company continue its meteoric rise - or is
this the time to sell some of that 'CRM' stock?
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Do SaaS companies display their hosted downtime?
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We’re about to look for CRM software. I really like the costs and
benefits of SAAS, however, I’m concerned about downtime. I’m also
concerned that the vendors hide their uptime/downtime performance.
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CRMforum Terms and Notices
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Terms and Notices
THE TERMS, CONDITIONS, NOTICES AND DISCLAIMERS SET FORTH HEREIN (THE
"TERMS" or "Terms") GOVERN YOUR USE OF THIS GOOGLE GROUP WEB SITE AND
ARE LEGALLY BINDING ON YOU. IF YOU DO NOT AGREE WITH ANY OF THESE
TERMS, IMMEDIATELY LEAVE THIS SITE AND DO NOT ACCESS OR USE THIS SITE
OR ANY INFORMATION CONTAINED ON THE SITE. YOUR USE OF THE SITE SHALL... more »
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Multi-tenant vs single tenant SaaS architecture - is one really better?
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I've been implementing premise-based CRM system for years and am now
making my way in the software as a service world. I'm getting mixed
opinions on whether a multi-tenant or single-tenant SaaS architecture
is superior. Salesfoce.com says multi-tentant, SAP says single-tenant
and I've found separate white papers funded by Oracle in which one... more »
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Looking for best CRM industry magazine and book
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I’m a newbie to the customer relationship management software
industry, however, I’ve been selected to be a participant on our
company’s CRM project team so I need to immerse myself into as much
CRM learning as I can. I’m looking for a recommendation for the best
CRM industry magazine and book to continue my learning. All... more »
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