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Description:
Users of Credible in PA
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New member configuration tips
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Here are a few settings that you may want to configure:
Under EDIT MY MEMBERSHIP, you can choose the frequency and type of
email that you receive from this group. As discussions pick up, you
may not want to receive all of the emails of the back and forth
conversation and either the Digest or Abridged option would allow you... more »
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STAR and Credible Bridge
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This topic has been menitioned before. We at Community Counseling Center (Mercer Co.) would like to host a teleconference to discuss the export/import issues or any other STAR related concerns. Please respond before Friday May 25th if interested, and we can set a date and time. Thanks, Dave... more »
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Active X install for Custom Ad Hoc on Windows 7
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I need assistance with installing the Active X control for the Custom Ad Hoc report builder. I have had a task open with Credible for a month, but it just keeps going back and forth between tech and my partner rep with nothing useful... I have downloaded and installed the .ocx file that is in the Library under... more »
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Credible Slowness
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I wanted to ask other PA users if they are experiencing erratic slowness at times with Credible? We have had this happeing randomly since the last release from eRx to moving through modules in Credible. I have provided Credible with details of the issue, traceroutes, speed tests (all are indicating normal speed throughput and... more »
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Midnight Sun Eligibility Software
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Anyone using (or implementing) the Midnight Sun Eligibility software? SW6, our HealthChoices oversight agency, is offering this software to us. We have always intended on using the Credible 207/271 module, but it was lacking in the reports and I have not looked at it for well over a year. If anyone has any experience with this software or is part of the SW6... more »
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Group Therapy limit
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Since therapy groups are limited to 10 participants for outpatient and partial hospitalization (OP Licensure, MA, Health Choices). How are you handling this? What are you doing if 11 (eleven) clients show up for outpatient group?
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CBHNP
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Hello, Not sure if anyone has clients in the Capital or North Central HealthChoices regions, but if you do: I am having problems with both paper and electronic claims for CBHNP. A Task Ticket to Credible yielded no usable results, although I suspect this is an easy fix. We submit 837P files via Emdeon and received the following error message:... more »
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Internet Explorer 10
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Recently we had a few Windows 7 PC's update to IE10. While the users
liked some of the improvements like Spell Check and Auto-Correct,
we've noticed that it doesn't work well with Credible. Setting
Credible to display in Compatibility view helps a bit, but certain
things still cause the page to load blank or stall - especially... more »
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eRX
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Are any of you prescribing through eRX and Orders in Credible? If you are not you don't need to reply. If you are using it, would you please answer a few questions and share your experience. Do you intermittently experience VERY slow loading pages (2-10 minutes)? We are experiencing this with some clients but not others. In Med Module are you using... more »
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CURRENT STATUS ON STAR UPLOADS FROM CREDIBLE
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What is the current status of exporting data from Credible and uploading into the STAR system? Due to all of the problems in the past with this and other projects our agency started doing data entry directly into STAR. If any one can give me an update on this or is actually exporting data from Credible and uploading to the STAR System, please send me a status on this.... more »
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Credible Turn over
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Hello all, I'm just wondering if any other partners were having any concerns with the changes at Credible. We were given a new account manager but really haven't been given much more info about it. Thanks, Tom H.
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Open Access-not credible related
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I hope everyone is doing well. I wanted to reach out to our fellow partners to see if anyone was using an Open Access Scheduling Model? We are working towards this, and we thought with the Credible Conference coming up it may be an ideal time to meet up with any partners that are doing this successfully. If anyone is and wouldn't mind meeting up or... more »
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