Question about cowtacular infrastructure
	Hi. I work with someone who (I think) worked with you back East. He really likes your cowtacular system, and I have a far lesser helpdesk built once in php/mysql and twice (for primary use) in ColdFusion/ oracle, so I thought I'd take a peek at this. I was wondering why you ended up going with sqlite instead of mysql.... more » By Alainsane  - May 19 2011 - 3 new of 3 messages

Version 0.51 released and available for download

Version 0.51 - 11/30/2010 - Many global configuration settings may now be overridden in cow-config.php. This will disable the ability to change them from the admin menu. - The lists screen now properly displays all the places where that list in inuse. It was slightly inaccurate. - Device audit system only works now when the device module is... more » By Chris VanHorn  - Dec 1 2010 - 1 new of 1 message

	customize the ticket template
	How can I custiomize the ticket template?Can I change an existing title? I need change the "group" to "dept",remove the "private" Can I use the mysql database? By ashensky81  - Oct 28 2010 - 2 new of 2 messages

	Version 0.50 released and available for download
	Hi, I've just released Cowtacular version 0.50. This release is entirely bug fixes. There are no new features and none of the fixes are critical. I do suggest that you upgrade however. Let me know if you run into any problems using the software. I appreciate feedback. Thanks. - Chris... more » By Chris VanHorn  - Apr 28 2010 - 1 new of 1 message

	Cowtacular version 0.49 has been released
	Hi! I've just put the latest version of Cowtacular up on the web. Visit [link] to download it and for more information. There are a few new features and a bunch of bug fixes. Please let me know what you think and if you find any problems. Thanks! - Chris Version 0.49 - 4/21/2010... more » By Chris VanHorn  - Apr 21 2010 - 1 new of 1 message

	Version 0.48 released
	Hi, I've just released version 0.48 to the masses. It's primarily a bug fix release. Let me know if you have any problems. Below are the release notes. Version 0.48 - 12/4/2009 - Version check fails gracefully when the webserver is unavailable or the curl libraries are not compiled into PHP.... more » By Chris VanHorn  - Dec 4 2009 - 1 new of 1 message

Version 0.47 Released

Short time between releases. Only because I found some time to add features during the Thanksgiving break. Enjoy. Version 0.47 - 11/30/2009 - The database ID number is now included in exports of search results - When new objects are created, the date type files default to roday's date - Generate ticket API blocks so only one instance of it can run at a... more » By Chris VanHorn  - Nov 30 2009 - 1 new of 1 message

	Email tickets
	I'm trying to setup cowtacular and I'm having a problem with the backgroupprocess.php script. When run from the console I get the following error sfarrell@fog:/var/www/cowtacul ar/scripts$ php -f backgroundprocess.php Starting background process... db_query error! <br/> Query: DELETE FROM AUTHCODES WHERE DATECREATED < 1259081427<br/>... more » By scott  - Nov 24 2009 - 2 new of 2 messages

	Version 0.46 released
	Released version 0.46 with some significant changes on the admin side of things... Version 0.46 - 11/23/2009 - Calendar pop-ups have been added next to all date fields - Improved the editing of Support levels - Improved the editing of Ticket templates - Ticket submission now properly tests template field limits... more » By Chris VanHorn  - Nov 23 2009 - 1 new of 1 message

	Setting up Cowtacular
	Hi, I have just installed cowtacular, but have found that when adding Reps, tickets etc not all data it held. The system log shows the update but data such as first name surname is not held - or notes on the tickets. Is there any way to debug this? I would very much like to use this product within our College.... more » By AndyS  - Nov 6 2009 - 6 new of 6 messages