Open spaces or private desks?

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Sarah Neal (OurSpace)

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Dec 12, 2009, 4:14:56 PM12/12/09
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I've been reading many of the blogs and was wondering which gets
utilized more,

1. the open space (tables for everyone to share)
2. Private desks
3. Private offices

and which you wish you had more of. Just thought I would throw the
question out there.


Mike Pihlman

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Dec 12, 2009, 9:38:07 PM12/12/09
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By far...the open space on the "Patio". We have anywhere from 9 to 11 seats there. The rest of the space is open (we have three doors that can be closed for privacy) but a bit removed. There are about 20 seats in the other areas.

Mike
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Tara Hunt

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Dec 13, 2009, 12:13:26 AM12/13/09
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Open spaces...but private desks get sold more often (at Citizen Space)
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Alex Hillman

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Dec 13, 2009, 7:01:11 PM12/13/09
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We've intentionally designed our workspace to be blend of desk usage. We don't exactly have the "big communal table" in place but we do have all of our desk arranged in clusters. Each cluster (anywhere from 3-6 desks in a cluster) is a mix of full time and flex desks, ensuring that someone coming in to use a flex desk has a good chance of sitting down next to someone who's a full member, and engaging.

At the moment, we're about 50/50 full time and flex desks. Some days our flex desks are mostly free, some days they're nearly all full. The important thing is making sure that someone coming in to use a flex desk isn't sitting by themselves (or only with other flex members). They could sit alone at home if they wanted :)

In terms of private offices, we've experimented more than once with the offering. It's always been a nice boost in cash, but it's never been largely beneficial for the community. People with private offices tend to stay in those private offices, and we're a community workspace on purpose.

The other issue with private offices is when they hold teams: it's not a hard and fast rule, but typically, it's much harder to socially integrate a pre-existing team than it is an individual. Once again, our focus is on members and their interactions, so unless it's the *right* team (or we could use a cash injection), we avoid offering private offices.

Both of these decisions have largely contributed to our high usage of drop-in space AND our retention and conversion to higher levels of membership.

-Alex


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Alex Hillman
im always developing something
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Mike Pihlman

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Dec 14, 2009, 12:23:16 PM12/14/09
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Follow-up:

We give each member a cool personalized coffee mug. If a member wants a
particular desk (or space) the next morning they can leave their mug
there the night before...seems to work nicely. (FYI...I am coworking
too...so I need to reserve a spot, my cubby holds pictures of my
daughter, my chargers, etc. I just move in each day in a new spot. :-)

Also...I have had LOTS of requests to rent an office (we have three with
doors). Thus far I have resisted, feeling that that takes away from the
"coworking" experience as I envision it...we are a small space (for now)
so losing a room will have a major impact.

Mike
--
Mike Pihlman
TracyVirtualOffice
"A Coworking Community"
95 W. 11th Street, Suite 203
Tracy, CA 95376
Mobile: 209-608-4340
Web: TracyVirtualOffice.com
Twitter: @TracyVirtOffice
Skype: tracyvirtualoffice1


Alex Hillman

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Dec 14, 2009, 12:29:42 PM12/14/09
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I've also noticed that spaces with both private offices AND open floorplan coworking space tend to struggle to fill the coworking space...while people clamor for private offices.

People are wired to think that they NEED a private office, when in many cases, they do not. And if they do, that's great...but that's not what coworking is meant to solve. Offering private offices, in my opinion, can be a distraction from the coworking interactions you're striving to create.

I think about it this way: when somebody walks in and sees something that looks like an office, they're going to behave like it's an office. They're going to keep to themselves, do their work, and go home at 5pm.

If you set things up to intentionally disrupt the mindset of "this is an office", people find themselves more comfortable AND more productive.

-Alex

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im always developing something
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local: www.indyhall.org



Raul Pacheco

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Dec 14, 2009, 12:38:07 PM12/14/09
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I'm not the owner of The Network Hub (http://www.thenetworkhub.ca, in Vancouver, Canada) but I have coworking there for more than a year, so I can tell you that we do have private offices and open floorplan and the collaborative process ignites pretty much the same. We do organize events and gatherings with the whole community to build that sense of collaboration. 

I think you can break down the isolation of private spaces if the right tenants are there (e.g. if there are people who will knock on others' doors and say "hey, coffee?") - that, in my mind, is a lot of the success of coworking. Not only the physical conditions but also the social environment (and the personal traits of individuals themselves). 

Just my two cents,
Raul

-- 
------------------------------------------------------------------------------------------
Raul Pacheco-Vega, PhD.
Chief Content Creator, Hummingbird604.com
Founder, Pacheco-Vega Consulting and Research Studio

My research site can be found here http://www.raulpacheco.org
My personal blog is http://hummingbird604.com


My office is located at 
The Network Hub
3rd Floor, 422 Richards Street
Vancouver, B.C. V6B 2Z4

Find me online on Twitter & Facebook
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2009/12/14 Alex Hillman <dangerous...@gmail.com>

Mike Pihlman

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Dec 14, 2009, 12:48:43 PM12/14/09
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I took all the doors down originally, but, decided to put back the Math
Island Classroom (where I tutor and can get noisy), and the rooms that
can be used for private meetings. Most of the time, the doors are
open......being closed only for cell phone use and meetings with clients.

Alex: Thanks for comments! :-) I'll keep being stubborn wrt keeping
this a coworking environment!

Mike
> <mailto:dangerous...@gmail.com>>
>
> I've also noticed that spaces with both private offices AND open
> floorplan coworking space tend to struggle to fill the coworking
> space...while people clamor for private offices.
>
> People are wired to think that they NEED a private office, when in
> many cases, they do not. And if they do, that's great...but that's
> not what coworking is meant to solve. Offering private offices, in
> my opinion, can be a distraction from the coworking interactions
> you're striving to create.
>
> I think about it this way: when somebody walks in and sees
> something that looks like an office, they're going to behave like
> it's an office. They're going to keep to themselves, do their
> work, and go home at 5pm.
>
> If you set things up to intentionally disrupt the mindset of "this
> is an office", people find themselves more comfortable AND more
> productive.
>
> -Alex
>
> --
> -----
> --
> -----
> Alex Hillman
> im always developing something
> digital: al...@weknowhtml.com <mailto:al...@weknowhtml.com>
> helpful: www.unstick.me <http://www.unstick.me>
> visual: www.dangerouslyawesome.com <http://www.dangerouslyawesome.com>
> local: www.indyhall.org <http://www.indyhall.org>
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> >
> >
> >
>
> --
> Mike Pihlman
> TracyVirtualOffice
> "A Coworking Community"
> 95 W. 11th Street, Suite 203
> Tracy, CA 95376
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Alex Hillman

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Dec 14, 2009, 12:53:08 PM12/14/09
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We've got a few rooms with doors on them too...like you said, for meeting rooms and a place to make/take phone calls. They get used quite a bit. Private space IS important. Private workspace is something else entirely. :)


-Alex

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Alex Hillman
im always developing something
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Sarah Neal (OurSpace)

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Dec 14, 2009, 10:41:04 PM12/14/09
to Coworking
Thanks for all the advice! After reading everyone’s posting I am
thinking about keeping the two "private" offices, but instead of
renting them out to individuals allowing fulltime members to schedule
time to use them. For example, Joe is a fulltime member and he needs
to meet with a client. He doesn’t need a big conference room, but
would like the ability to look professional in a “private” office. So
he books one of the 2 private offices for his meeting. Another
example; if someone needs to make a private phone call but it’s too
noisy; they can step inside one of the unoccupied “private” offices to
make the call.

On Dec 14, 11:53 am, Alex Hillman <dangerouslyawes...@gmail.com>
wrote:
> We've got a few rooms with doors on them too...like you said, for meeting
> rooms and a place to make/take phone calls. They get used quite a bit.
> Private space IS important. Private workspace is something else entirely. :)
>
> -Alex
>
> --
> -----
> --
> -----
> Alex Hillman
> im always developing something
> digital: a...@weknowhtml.com
> On Mon, Dec 14, 2009 at 12:48 PM, Mike Pihlman <m...@telbitconsulting.com>wrote:
>
>
>
> > I took all the doors down originally, but, decided to put back the Math
> > Island Classroom (where I tutor and can get noisy), and the rooms that
> > can be used for private meetings.  Most of the time, the doors are
> > open......being closed only for cell phone use and meetings with clients.
>
> > Alex:  Thanks for comments!  :-)  I'll keep being stubborn wrt keeping
> > this a coworking environment!
>
> > Mike
>
> > Raul Pacheco wrote:
> > > I'm not the owner of The Network Hub (http://www.thenetworkhub.ca, in
> > > Vancouver, Canada) but I have coworking there for more than a year, so
> > > I can tell you that we do have private offices and open floorplan and
> > > the collaborative process ignites pretty much the same. We do organize
> > > events and gatherings with the whole community to build that sense of
> > > collaboration.
>
> > > I think you can break down the isolation of private spaces if the
> > > right tenants are there (e.g. if there are people who will knock on
> > > others' doors and say "hey, coffee?") - that, in my mind, is a lot of
> > > the success of coworking. Not only the physical conditions but also
> > > the social environment (and the personal traits of individuals
> > > themselves).
>
> > > Just my two cents,
> > > Raul
>
> > > --
>
> > ---------------------------------------------------------------------------­---------------
> > > Raul Pacheco-Vega, PhD.
> > > Chief Content Creator, Hummingbird604.com
> > > Founder, Pacheco-Vega Consulting and Research Studio
>
> > > My research site can be found herehttp://www.raulpacheco.org
> > > My personal blog ishttp://hummingbird604.com
>
> > > My office is located at
> > > The Network Hub
> > > 3rd Floor, 422 Richards Street
> > > Vancouver, B.C. V6B 2Z4
>
> > > Find me online on Twitter & Facebook
> > >http://www.twitter.com/hummingbird604
> > >http://www.twitter.com/raulpacheco
> > > (http://www.facebook.com/drpachecovega)
>
> > > 2009/12/14 Alex Hillman <dangerouslyawes...@gmail.com
> > > <mailto:dangerouslyawes...@gmail.com>>
>
> > >     I've also noticed that spaces with both private offices AND open
> > >     floorplan coworking space tend to struggle to fill the coworking
> > >     space...while people clamor for private offices.
>
> > >     People are wired to think that they NEED a private office, when in
> > >     many cases, they do not. And if they do, that's great...but that's
> > >     not what coworking is meant to solve. Offering private offices, in
> > >     my opinion, can be a distraction from the coworking interactions
> > >     you're striving to create.
>
> > >     I think about it this way: when somebody walks in and sees
> > >     something that looks like an office, they're going to behave like
> > >     it's an office. They're going to keep to themselves, do their
> > >     work, and go home at 5pm.
>
> > >     If you set things up to intentionally disrupt the mindset of "this
> > >     is an office", people find themselves more comfortable AND more
> > >     productive.
>
> > >     -Alex
>
> > >     --
> > >     -----
> > >     --
> > >     -----
> > >     Alex Hillman
> > >     im always developing something
> > >     digital: a...@weknowhtml.com <mailto:a...@weknowhtml.com>
> > >     helpful:www.unstick.me<http://www.unstick.me>
> > >     visual:www.dangerouslyawesome.com<
> >http://www.dangerouslyawesome.com>
> > >     local:www.indyhall.org<http://www.indyhall.org>
>
> > >     On Mon, Dec 14, 2009 at 12:23 PM, Mike Pihlman
> > >     <m...@telbitconsulting.com <mailto:m...@telbitconsulting.com>>
> > >         coworking+...@googlegroups.com<coworking%2Bunsubscribe@googlegroups­.com>
> > >         <mailto:coworking%2Bunsu...@googlegroups.com<coworking%252Bunsubscribe@­googlegroups.com>
> > >.
> > >         > For more options, visit this group at
> > >        http://groups.google.com/group/coworking?hl=en.
>
> > >         > --
>
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> > >.
> > >         > For more options, visit this group at
> > >        http://groups.google.com/group/coworking?hl=en.
>
> > >         --
> > >         Mike Pihlman
> > >         TracyVirtualOffice
> > >         "A Coworking Community"
> > >         95 W. 11th Street, Suite 203
> > >         Tracy, CA 95376
> > >         Mobile: 209-608-4340
> > >         Web: TracyVirtualOffice.com
> > >         Twitter: @TracyVirtOffice
> > >         Skype:  tracyvirtualoffice1
>
> > >         --
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> > --
> > Mike Pihlman
> > TracyVirtualOffice
> > "A Coworking Community"
> > 95 W. 11th Street, Suite 203
> > Tracy, CA 95376
> > Mobile: 209-608-4340
> > Web: TracyVirtualOffice.com
> > Twitter: @TracyVirtOffice
> > Skype:  tracyvirtualoffice1
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ourspace...@gmail.com

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Dec 14, 2009, 11:10:33 PM12/14/09
to Coworking
Just need to comment on the name for your space - OurSpace. There
seems to be another one around this board.

Thanks,

Jodi Dean, Founder
OurSpace, LLC
Fort Wayne, IN
www.ourspacefortwayne.wordpress.com

Jerome Chang

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Dec 15, 2009, 12:58:48 PM12/15/09
to cowo...@googlegroups.com
Our offices are very popular, and for the most part, it's because I
sold them as part of a group membership: 1 office plus 2+ desks. Only
1 office person is a solo entity. The office allows people to have
more meetings impromptu without waiting for a meeting room or
whatever. We also have the offices face out to the open bullpen and
have that entire side of the office as full-height glass. But for
sure, had we not a few offices, we wouldn't have been able to bring in
these groups.

...and of course, when an office isn't being used as an "office", it
becomes yet another meeting room. Quite popular here.

Storage: we use mobile pedestals, which are those below-desk drawer
units on wheels. That's our "locker", which naturally gets used often
and remain locked for many people. I guess my take on the whole
"cubby/locker" thing is that because they're not at a desk, or don't
organizer/store pens, files, etc., those lockers don't get used.


Jerome
______________
BLANKSPACES
"work wide open"

www.blankspaces.com
5405 Wilshire Blvd (2 blocks west of La Brea)
Los Angeles, CA 90036
323.330.9505 (office)
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>>>> TracyVirtualOffice
>>>> "A Coworking Community"
>>>> 95 W. 11th Street, Suite 203
>>>> Tracy, CA 95376
>>>> Mobile: 209-608-4340
>>>> Web: TracyVirtualOffice.com
>>>> Twitter: @TracyVirtOffice
>>>> Skype: tracyvirtualoffice1
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>>> Mike Pihlman
>>> TracyVirtualOffice
>>> "A Coworking Community"
>>> 95 W. 11th Street, Suite 203
>>> Tracy, CA 95376
>>> Mobile: 209-608-4340
>>> Web: TracyVirtualOffice.com
>>> Twitter: @TracyVirtOffice
>>> Skype: tracyvirtualoffice1
>>
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Scott Tillitt / BEAHIVE

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Dec 16, 2009, 9:58:08 AM12/16/09
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Guess I'll chime in...

I've had some inquiries for lockable storage but have held off -- and thankfully it has not been an issue. Our permanent desk members have drawers and that seems to suffice. I keep stuff for one part-timer (a friend) in one of my own drawers.

I should note that we're in a small town. We have a strong, growing creative class-- but small nonetheless.

But we just opened a second location in another town and I'm pretty sure we're going to have to accommodate. The profile of those interested is slightly different. We have some of those mobile pedestals from a previous office, but I believe they all have the same key!

In any case, I was a member of a writer's space several years ago in NYC. It's not quite a coworking space, because the main room has desks with dividers (kind of small cubicles -- just for blocking sight lines) and is strictly quiet. Writers generally need some isolation. They offered lockers, and most were used (including by me).

Of course, that was in the city, and it's much easier not to have to port things around with you -- versus the small town where I am now.

scott.

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SCOTT TILLITT
PR yogi / writer / community catalyst

BEAHIVE
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Josef Davies-Coates

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Jan 4, 2010, 7:52:07 AM1/4/10
to cowo...@googlegroups.com
2009/12/15 Sarah Neal (OurSpace) <oursp...@gmail.com>:

> Thanks for all the advice! After reading everyone’s posting I am
> thinking about keeping the two "private" offices, but instead of
> renting them out to individuals allowing fulltime members to schedule
> time to use them. For example, Joe is a fulltime member and he needs
> to meet with a client. He doesn’t need a big conference room, but
> would like the ability to look professional in a “private” office. So
> he books one of the 2 private offices for his meeting. Another
> example; if someone needs to make a private phone call but it’s too
> noisy; they can step inside one of the unoccupied “private” offices to
> make the call.


I'm involved with the Hub network of coworking spaces
(http://the-hub.net) and that is pretty much how most Hubs operate.
Generally (but not always) no-one gets a fixed desk or private office,
but most spaces offer meeting rooms that can be booked by the hour.
We've got some basic software that lets members book the meeting
spaces online and invoices them for it too. We sell it with support to
new Hubs, but AFAIK its open source code so if anyone wants access to
it let me know and I'll see what we can do :)

Smiles,

Josef.


--
Josef Davies-Coates
07974 88 88 95
http://uniteddiversity.com
Together We Have Everything

Josef Davies-Coates

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Jan 4, 2010, 7:55:51 AM1/4/10
to cowo...@googlegroups.com
2010/1/4 Josef Davies-Coates <li...@uniteddiversity.com>:

> Generally (but not always) no-one gets a fixed desk or private office,
> but most spaces offer meeting rooms that can be booked by the hour.


PS - AFAIK meeting room hire is also an important part of the revenue model.

Stéphane

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Jan 5, 2010, 9:09:27 AM1/5/10
to Coworking
Bonjour à tous,

I am Stéphane, a co-founder of La Cantine in Paris and founder of
faberNovel which runs PariSoma in SF.
On this really big issue in all our open / coworking spaces, we have
been working with our friend and designer Paul Coudamy to create a
small / sustainable / movable "meeting cell" (that can also be used
for personnal phone calls, of course).
We called it "Cellulose Meeting Pod" as it is in cardboard and you
will find some pictures here: http://www.flickr.com/photos/paulcoudamy

If you are interested in this project or if you've heard of any
similar approach, I will be happy to discuss this further...

Happy new year to all my coworking friends,
S/.

On 4 jan, 13:52, Josef Davies-Coates <li...@uniteddiversity.com>
wrote:
> 2009/12/15 Sarah Neal (OurSpace) <ourspace...@gmail.com>:


>
> > Thanks for all the advice! After reading everyone’s posting I am
> > thinking about keeping the two "private" offices, but instead of
> > renting them out to individuals allowing fulltime members to schedule
> > time to use them. For example, Joe is a fulltime member and he needs
> > to meet with a client. He doesn’t need a big conference room, but
> > would like the ability to look professional in a “private” office. So
> > he books one of the 2 private offices for his meeting. Another
> > example; if someone needs to make a private phone call but it’s too
> > noisy; they can step inside one of the unoccupied “private” offices to
> > make the call.
>
> I'm involved with the Hub network of coworking spaces
> (http://the-hub.net) and that is pretty much how most Hubs operate.
> Generally (but not always) no-one gets a fixed desk or private office,
> but most spaces offer meeting rooms that can be booked by the hour.
> We've got some basic software that lets members book the meeting
> spaces online and invoices them for it too. We sell it with support to

> new Hubs, but AFAIK itsopensource code so if anyone wants access to


> it let me know and I'll see what we can do :)
>
> Smiles,
>
> Josef.
>
> --
> Josef Davies-Coates

> 07974 88 88 95http://uniteddiversity.com
> Together We Have Everything

Josef Davies-Coates

unread,
Jan 5, 2010, 9:44:03 AM1/5/10
to cowo...@googlegroups.com
Thanks Stephane, I like them!

I think Oliver Marlow who does design/ furniture stuff for the Hub
would be interested and may have similar designs to share I so
forwarded your email onto him :)

Cheers,

Josef.


2010/1/5 Stéphane <stephane....@fabernovel.com>:

> --
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>
>
>

--

Liu Yan

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Jan 5, 2010, 7:30:47 PM1/5/10
to cowo...@googlegroups.com
We have a bigger open space fit in15 desks and a small space for 5 desks, both are open space, but the small office definitely gives people different kind of feeling than the bigger one. The bigger space is always what everyone prefer, but the desks are movable so everyone can decide where to set up his/her desk.

At this moment, we turn off all the aircon in the bigger space(because it is still cold with the aircon on), and all are squeezing in the small to save the energy cost, quite cosy  lol 


Liu Yan
@xindanwei



2010/1/5 Josef Davies-Coates <li...@uniteddiversity.com>



--
Liu Yan 刘妍

Xindanwei 新单位
4C,Bld 4, Dingxi Rd 727, Shanghai,CHINA
中国上海定西路727号四栋4C
(+86) 135 2429 5509
@theliuyan
@xindanwei
http://xindanwei.com

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