Hi Janelle,
Our other unofficial answer; I would say though that USPS offices are inconsistent and you may get different answers; some USPS employees are unaware of it.
Here is a link to the form you need to fill out:
http://about.usps.com/forms/ps1583a.pdfFill it out and take it to the main USPS distribution center; ask to speak to a supervisor; if you're still not getting a sufficient answer, take it to the next closest USPS center.
The application is free of charge.
Feel free to call us or send an email to
sup...@spheremail.co, or post your questions here.
Hope this helps.
Hasan
http://spheremail.coTel:
(415) 513-5273