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Tom Hudzina  
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 More options Aug 20 2012, 11:57 am
From: Tom Hudzina <t...@reworkwc.com>
Date: Mon, 20 Aug 2012 08:57:40 -0700 (PDT)
Local: Mon, Aug 20 2012 11:57 am
Subject: Community Messaging

Hey gang, might I ask what are you all are using for community message
boards? Wiki? Google Apps? Third Party? Website Blog? What's been working
the best for posting announcements to the community and the community
posting their thoughts and events?

Tom


 
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Alex Hillman  
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 More options Aug 20 2012, 1:24 pm
From: Alex Hillman <dangerouslyawes...@gmail.com>
Date: Mon, 20 Aug 2012 13:24:07 -0400
Local: Mon, Aug 20 2012 1:24 pm
Subject: Re: [Coworking] Community Messaging

Unless email is integrated, people miss announcements. As much as people like to complain about email overload, it's 10000000x more effective than anything else.  

If it's just one-way announcements, use an email marketing tool like Mailchimp or CampaignMonitor.

For discussion lists, a private google group is handy (and free!) EXCEPT that people can easily remove themselves and you won't know about it.

I've looked at just about every private email list tool out there and am pretty sure will be building our own this fall. If anyone is interested in contributing to building this tool (I've got a spec written already), drop me a line off-list.

-Alex

--
/ah
indyhall.org
coworking in philadelphia


 
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rachel young  
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 More options Aug 21 2012, 11:28 am
From: rachel young <rac...@camaraderie.ca>
Date: Tue, 21 Aug 2012 11:28:45 -0400
Local: Tues, Aug 21 2012 11:28 am
Subject: Re: [Coworking] Community Messaging

I'm a big fan of encouraging bi-directional community messaging, something
like a Google group or Yammer. Our members have some important things to
say and ask and post and encourage and celebrate, so it's not just the
owners that post. We use Yammer, and it serves it's purpose well enough.
It's pretty much like facebook, so people can post events, messages, links,
photos, tag with topics, etc. Members can also choose if they want desktop
notifications, e-mails, text messages, etc for how to read posts and how to
use the service from their obile, via desktop app, web, etc and if they
want instant notification or a daily summary, etc.  Some people don't care
to hear about the treat in the kitchen. Some people want to know about it
as soon as it happens. It's also a great way to inform those who aren't
here that day of what happened so that they still feel somewhat connected.

I have no affiliation with Yammer. I just think it works well for us.

And when something really important needs to be announced, no one complains
about a regular ol' e-mail that gets sent out (in addition to posting it on
Yammer) just to be sure that everyone can read the important stuff.
r.

*____________________
rachel young
*rac...@camaraderie.ca

*Find us in person:*
Camaraderie
102 Adelaide St E 2nd Floor
Toronto, ON  M5C 1K9
(647) 861-4350

*Find us online:*
Website/blog <http://camaraderie.ca> and
Newsletter<http://bit.ly/camaraderienewsletter>
Google+ <http://bit.ly/CamaraderiePlus>, Twitter<http://twitter.com/camaraderie>
, Facebook <http://bit.ly/9zv3Fx>, and LinkedIn<http://bit.ly/CamaraderieGroup>

*Be in business for yourself, not by yourself! *
*Continue the conversations you started on May 27*
*at FLCTO2 by joining the LinkedIn group <http://linkd.in/FLCTO>.*
*
*
*Are you a coworking commitmentphobe? *
*Try the Coworking Toronto Passport Program <http://bit.ly/CTOPassport2012>*
*for a day pass to seven spaces for one price.*
*
*

On 20 August 2012 13:24, Alex Hillman <dangerouslyawes...@gmail.com> wrote:


 
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Randall G. Arnold  
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 More options Aug 21 2012, 11:39 am
From: "Randall G. Arnold" <randall.arn...@texrat.net>
Date: Tue, 21 Aug 2012 11:39:03 -0400 (EDT)
Local: Tues, Aug 21 2012 11:39 am
Subject: Re: [Coworking] Community Messaging

This conversation has me wondering-- what about on-site instant messaging to all
members in the facility?  Has anyone had a need for it, and if so, did you
implement something?

Randy

On August 21, 2012 at 11:28 AM rachel young <rac...@camaraderie.ca> wrote:


 
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Alex Hillman  
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 More options Aug 21 2012, 11:49 am
From: Alex Hillman <dangerouslyawes...@gmail.com>
Date: Tue, 21 Aug 2012 11:49:50 -0400
Local: Tues, Aug 21 2012 11:49 am
Subject: Re: [Coworking] Community Messaging

We use Hipchat to run an open chat room & instant message system.

-Alex

On Aug 21, 2012, at 11:39 AM, "Randall G. Arnold" <randall.arn...@texrat.net> wrote:


 
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Samia Zouari  
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 More options Aug 21 2012, 11:45 am
From: Samia Zouari <victoryforthecomicm...@gmail.com>
Date: Tue, 21 Aug 2012 17:45:40 +0200
Local: Tues, Aug 21 2012 11:45 am
Subject: Re: [Coworking] Community Messaging

Hi Tom,

In our coworking space in Paris (Mutinerie), we use Yammer and it works
pretty well. I think almost all coworkers use it to check announcements or
share other topics and events.

Sam


 
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Alex Hillman  
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 More options Aug 21 2012, 1:57 pm
From: Alex Hillman <dangerouslyawes...@gmail.com>
Date: Tue, 21 Aug 2012 13:57:14 -0400
Local: Tues, Aug 21 2012 1:57 pm
Subject: Re: [Coworking] Community Messaging

i thought yammer requires everyone use the same email domain? how does that work?

--
/ah
indyhall.org
coworking in philadelphia


 
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Tom Hudzina  
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 More options Aug 21 2012, 2:00 pm
From: Tom Hudzina <t...@reworkwc.com>
Date: Tue, 21 Aug 2012 11:00:56 -0700 (PDT)
Local: Tues, Aug 21 2012 2:00 pm
Subject: Re: Community Messaging

Wow, great stuff. Thanks gang, I got some great suggestions on and offline.
Looks like we might hybrid email through Mail Chimp for outgoing messages
and community breakthroughs and use Classic Basecamp for ongoing community
leadership convos, to-do's, calls, etc. And it's all free which, we all
know, is spectacular.

Tom


 
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rachel young  
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 More options Aug 22 2012, 8:26 am
From: rachel young <rac...@camaraderie.ca>
Date: Wed, 22 Aug 2012 08:26:30 -0400
Local: Wed, Aug 22 2012 8:26 am
Subject: Re: [Coworking] Community Messaging

It used to, but they changed that about 2yrs ago. Any e-mail address can be
used now.
r.

On Aug 21, 2012 1:57 PM, "Alex Hillman" <dangerouslyawes...@gmail.com>
wrote:


 
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Alex Hillman  
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 More options Aug 22 2012, 9:55 am
From: Alex Hillman <dangerouslyawes...@gmail.com>
Date: Wed, 22 Aug 2012 09:55:48 -0400
Local: Wed, Aug 22 2012 9:55 am
Subject: Re: [Coworking] Community Messaging

On business accounts ($5/user) only, right?  I can't find this option on the free trial account.

-Alex

On Aug 22, 2012, at 8:26 AM, rachel young <rac...@camaraderie.ca> wrote:


 
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rachel young  
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 More options Aug 22 2012, 10:11 am
From: rachel young <rac...@camaraderie.ca>
Date: Wed, 22 Aug 2012 10:11:35 -0400
Local: Wed, Aug 22 2012 10:11 am
Subject: Re: [Coworking] Community Messaging

Their basic level package allows you to use the service as a private
network with everything I've listed before. What starts to cost
money<https://www.yammer.com/about/pricing/>is if you want custom
branding (beyond just naming your network), admin
control (to block or remove someone), custom usage policy, monitoring
keywords, etc.

We've been using it for almost 2yrs yet and have the contingency plan to
start paying for it when we need to have some admin control, but so far
we've been blessed with not needing it. We don't ask any of our former
members to leave the network since we usually love them and are sad to see
them leave the nest, but some leave the network on their own and delete
their own accounts. If ever there is someone causing trouble, we'll start
paying to get admin control and block/remove them. I'm not against paying
for the services we use, but their basic package has everything we need
right now.
r.

*____________________
rachel young
*rac...@camaraderie.ca

*Find us in person:*
Camaraderie
102 Adelaide St E 2nd Floor
Toronto, ON  M5C 1K9
(647) 861-4350

*Find us online:*
Website/blog <http://camaraderie.ca> and
Newsletter<http://bit.ly/camaraderienewsletter>
Google+ <http://bit.ly/CamaraderiePlus>, Twitter<http://twitter.com/camaraderie>
, Facebook <http://bit.ly/9zv3Fx>, and LinkedIn<http://bit.ly/CamaraderieGroup>

*Be in business for yourself, not by yourself! *
*Continue the conversations you started on May 27*
*at FLCTO2 by joining the LinkedIn group <http://linkd.in/FLCTO>.*
*
*
*Are you a coworking commitmentphobe? *
*Try the Coworking Toronto Passport Program <http://bit.ly/CTOPassport2012>*
*for a day pass to seven spaces for one price.*
*
*

On 22 August 2012 09:55, Alex Hillman <dangerouslyawes...@gmail.com> wrote:


 
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Randall G. Arnold  
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 More options Aug 22 2012, 10:21 am
From: "Randall G. Arnold" <randall.arn...@texrat.net>
Date: Wed, 22 Aug 2012 10:21:51 -0400 (EDT)
Local: Wed, Aug 22 2012 10:21 am
Subject: Re: [Coworking] Community Messaging

Rachel, just curious about the "causing trouble" part-- you don't mean current
customers, right?  Just those who leave and then maybe cause mischief with their
account afterward?

Randy

On August 22, 2012 at 10:11 AM rachel young <rac...@camaraderie.ca> wrote:


 
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rachel young  
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 More options Aug 22 2012, 10:26 am
From: rachel young <rac...@camaraderie.ca>
Date: Wed, 22 Aug 2012 10:26:24 -0400
Local: Wed, Aug 22 2012 10:26 am
Subject: Re: [Coworking] Community Messaging

I meant current or former members who are abusive, unfair, intolerant,
spammy (after being asked not to be), or just generally being jerks.
Whether they are current members or former members, if they are causing
trouble and won't stop after being asked, then we'll have to remove them.
But thankfully we haven't had anyone causing any trouble in our network.
r.

*____________________
rachel young
*rac...@camaraderie.ca

*Find us in person:*
Camaraderie
102 Adelaide St E 2nd Floor
Toronto, ON  M5C 1K9
(647) 861-4350

*Find us online:*
Website/blog <http://camaraderie.ca> and
Newsletter<http://bit.ly/camaraderienewsletter>
Google+ <http://bit.ly/CamaraderiePlus>, Twitter<http://twitter.com/camaraderie>
, Facebook <http://bit.ly/9zv3Fx>, and LinkedIn<http://bit.ly/CamaraderieGroup>

*Be in business for yourself, not by yourself! *
*Continue the conversations you started on May 27*
*at FLCTO2 by joining the LinkedIn group <http://linkd.in/FLCTO>.*
*
*
*Are you a coworking commitmentphobe? *
*Try the Coworking Toronto Passport Program <http://bit.ly/CTOPassport2012>*
*for a day pass to seven spaces for one price.*
*
*

On 22 August 2012 10:21, Randall G. Arnold <randall.arn...@texrat.net>wrote:


 
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Randall G. Arnold  
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 More options Aug 22 2012, 10:31 am
From: "Randall G. Arnold" <randall.arn...@texrat.net>
Date: Wed, 22 Aug 2012 10:31:46 -0400 (EDT)
Local: Wed, Aug 22 2012 10:31 am
Subject: Re: [Coworking] Community Messaging

Ah, ok.  I was thinking that if current members were abusive that THEY would be
removed.  ;)  But I can see where some might cause problems for others on the
network without possibly crossing the line to outright loss of all privileges.

Randy

On August 22, 2012 at 10:26 AM rachel young <rac...@camaraderie.ca> wrote:


 
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rachel young  
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 More options Aug 22 2012, 10:41 am
From: rachel young <rac...@camaraderie.ca>
Date: Wed, 22 Aug 2012 10:41:43 -0400
Local: Wed, Aug 22 2012 10:41 am
Subject: Re: [Coworking] Community Messaging

Yes, if someone (current or former) is abusive, then their posting access
would be blocked or their account would be removed.

We encourage all sorts of discussions on our network, including questions,
fair arguments/debates, jokes, kudos, recommendations, success stories,
etc. One of our house rules is to not be a jerk and we're clear that it
applies to our yammer network as well.
r.

*____________________
rachel young
*rac...@camaraderie.ca

*Find us in person:*
Camaraderie
102 Adelaide St E 2nd Floor
Toronto, ON  M5C 1K9
(647) 861-4350

*Find us online:*
Website/blog <http://camaraderie.ca> and
Newsletter<http://bit.ly/camaraderienewsletter>
Google+ <http://bit.ly/CamaraderiePlus>, Twitter<http://twitter.com/camaraderie>
, Facebook <http://bit.ly/9zv3Fx>, and LinkedIn<http://bit.ly/CamaraderieGroup>

*Be in business for yourself, not by yourself! *
*Continue the conversations you started on May 27*
*at FLCTO2 by joining the LinkedIn group <http://linkd.in/FLCTO>.*
*
*
*Are you a coworking commitmentphobe? *
*Try the Coworking Toronto Passport Program <http://bit.ly/CTOPassport2012>*
*for a day pass to seven spaces for one price.*
*
*

On 22 August 2012 10:31, Randall G. Arnold <randall.arn...@texrat.net>wrote:


 
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Jamie Wright  
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 More options Aug 22 2012, 10:42 am
From: Jamie Wright <ja...@brilliantfantastic.com>
Date: Wed, 22 Aug 2012 07:42:56 -0700 (PDT)
Local: Wed, Aug 22 2012 10:42 am
Subject: Re: Community Messaging

At Seed, we use the following:

Campaign Monitor for an internal (or anyone that signs up at our site)
newsletter

Basecamp for internal administrivia. Things in there right now deal with
our various projects like purchasing a projector screen, electrician
communications, party plans, etc.

Campfire for internal communitcation with members. We also have our own
Hubot (http://hubot.github.com/) that people love and we are expanding on
it's features (such as tell members who is at Seed, open the doors, etc).
Campfire is a big advantage to our members as they don't have to physically
be at Seed to participate in the community on their "off days".

My partners and I as well as full time members also have a weekly in-person
stand-up to discuss any open issues.


 
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Cristina Santamarina  
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 More options Aug 23 2012, 1:31 am
From: Cristina Santamarina <plastidecorve...@gmail.com>
Date: Wed, 22 Aug 2012 22:31:01 -0700 (PDT)
Local: Thurs, Aug 23 2012 1:31 am
Subject: Re: Community Messaging

Hi Tom,

My name is Cristina, I work in Cobot, we have an application for coworking
spaces and it has a message board for your coworkers. We wrote a post<http://goo.gl/w3IEV>about this in our last newsletter. It supports members profiles and message
boards.

If you need instant messaging, Skype is broadly used and you can create a
private group for your coworkers. We do this in our space co-up.<http://co-up.de>

Feel free to contact me if you have any questions, have a nice day!

Cristina
crist...@cobot.me
@crissantamarina


 
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ruyoung  
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 More options Oct 11 2012, 2:14 pm
From: ruyoung <rac...@camaraderie.ca>
Date: Thu, 11 Oct 2012 11:14:52 -0700 (PDT)
Local: Thurs, Oct 11 2012 2:14 pm
Subject: Re: Community Messaging

A few of you followed up with me after my post asking about Yammer, and I
just received a notice about their first conference to be held in San
Francisco later this month, so I thought I'd pass this along:
http://blog.yammer.com/blog/2012/07/join-us-at-yamjam-%E2%80%9812.html

I also received a discount code for $200 off the registration fee, using:
 CSM2673CC

Maybe it'll be useful for some of you, and if anyone goes, please pass
along your best takeaways from the event.
r.


 
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