Painter8 crashing upon loading paper texture
PJ
I installed Painter8, downloaded and installed the 8.1 patch, opened the
program and attempted to load a new paper texture into the paper library. As
soon as I clicked to fly-out menu and chose a new paper from a library on my
c drive, Corel disappeared. This happened before and after the 8.1 patch
install. I did notice, however, that when I opened Painter for the first
time after the patch, and went to Help/About... the 8.1 didn't show, only 8.
Please advise.
Jin Brown
Hi,
If you haven't already downloaded it with the Painter 8.1 patch you'll
find the updated Painter 8 User Guide PDF that explains how to create
and use Custom Palettes at the same location:
ftp://ftp.corel.com/pub/Painter/8.1
Here's what you'll need to do to help prevent problems when you
Uninstall Painter 8, reinstall Painter 8, and install the Painter 8.1
patch. Follow all of these steps (and keep these instructions in case
you need to use them again):
1. Close Painter 8 and other programs.
2. Move any files you created into a new backup folder outside of the
Painter 8 folders.
3. Uninstall Painter 8.
4. Manually delete any remaining Painter 8 folders and files.
5. Reboot.
6. Install Painter 8. If you're going to install the Painter 8.1 patch,
don't open Painter 8 even one time.
7. Install the Painter 8.1 patch.
8. Reboot.
9. Launch Painter 8.1.
Three things you can do to make sure the 8.1 patch was installed correctly:
1. Click Help > About Corel Painter 8.... On the splash screen, you'll
see small type along the bottom. At the end of the first line of small
type, you should see Version 8.1.
2. In the Window menu, near the bottom, you should see the Custom
Palettes option with a flyout menu containing two commands:
Organizer
Add Command
3. Close the Window menu and drag a brush category icon onto the Painter
screen. This should automatically create a new Custom Palette named
Custom 1. To delete this test Custom Palette, use Window > Custom
Palettes > Organizer. Highlight Custom 1 in the left panel and hit the
Delete button, then hit the Done button to close the Custom Palette
Organizer dialog box.
Good luck,
Jinny Brown
TutorAlley Forums - again open for new registrations
http://www.tutoralley.com
Painter Resources at PixelAlley
http://www.pixelalley.com/pixelalley-sections-pages.html
_____________________________________________
PJ
I followed that link that you gave me below, and I went to the "english"
folder. I see Corel Painter 8 TBYB Update and Corel Painter 8 Update. What's
TBYB. Do I download and install only one, and if so, which one? Or do I
download and install both?
"Jin Brown" <jinb...@pixelalley.com> wrote in message
news:416b8063_3@cnews...
PJ
I did what you said and it's working fine now Jin. Thank you.
"Jin Brown" <jinb...@pixelalley.com> wrote in message
news:416e1315_3@cnews...
>
> PJ,
>
> I believe TBYB means Try Before You Buy.
>
> _________________________________
> For the Windows, English version:
>
> At ftp://ftp.corel.com/pub/Painter/8.1/win/en download the files named:
>
> Corel Painter 8 Update.exe (the Painter 8.1 patch file)
>
> CorelPainter8UserGuide.pdf (the updated Painter 8 User Guide PDF that
> explains how to create and use Custom Palettes)
>
> _____________________________
> For the Mac, English version:
>
> At ftp://ftp.corel.com/pub/Painter/8.1/mac/en download the files named:
>
> Corel Painter 8 Update.hqx (the Painter 8.1 patch file)
>
> CorelPainter8UserGuide.pdf (the updated Painter 8 User Guide PDF that
> explains how to create and use Custom Palettes)
PJ
You are fast, lady! I wasn't expecting an answer so quickly. Thank you.
"Jin Brown" <jinb...@pixelalley.com> wrote in message
news:416e1315_3@cnews...
>
> PJ,
>
> I believe TBYB means Try Before You Buy.
>
> _________________________________
> For the Windows, English version:
>
> At ftp://ftp.corel.com/pub/Painter/8.1/win/en download the files named:
>
> Corel Painter 8 Update.exe (the Painter 8.1 patch file)
>
> CorelPainter8UserGuide.pdf (the updated Painter 8 User Guide PDF that
> explains how to create and use Custom Palettes)
>
> _____________________________
> For the Mac, English version:
>
> At ftp://ftp.corel.com/pub/Painter/8.1/mac/en download the files named:
>
> Corel Painter 8 Update.hqx (the Painter 8.1 patch file)
>
> CorelPainter8UserGuide.pdf (the updated Painter 8 User Guide PDF that
> explains how to create and use Custom Palettes)
Jin Brown
Hi PJ,
That's great news! Thanks for letting me know.
Jinny Brown
PJ wrote:
<SNIP>