Update does not install at all on Mac OSX system
John Dough
First of all, I wonder what kind of censorship is going on here? I posted
this message under a different heading twice last night and it never showed
up.
I tried both just trashing the preferences (as I said I was going to try
earlier) and then following Corel's directions *to the letter*. I deleted
Painter 8, then reinstalled it from the distribution disk. I did NOT launch
the application after installation. Then I launched the Corel Painter 8
Update installer. After selecting the Corel Painter 8 folder as the correct
location the installer served me with an error message saying:
"The installer was unable to find Corel Painter 8 English in the selected
folder. Please install Corel Painter 8 before installing the Corel Painter 8
Update."
Why the update installer cannot find the program I just installed in the
folder I installed it in certainly is going to be one of the great mysteries
of life.
Are there any MAC people out there who have gotten this to work?
I am running OS X 10.3 (Panther). Wonder if that is a problem......
Painter 8 is a wonderful program, but I have to say that I have yet to get a
Corel program that was not buggy. Painter Classic was buggy. Painter 7 was
buggy. Graphics Suite 10 was an such absolute disaster of crashes and
glacial performance that I finally made the switch from Draw to Illustrator
(had already given up on Photo-paint in favor of Photoshop). This experience
is confirming my impression that Corel releases Beta-level software and
calls it golden.
Joe Bergeron
Apparently the Mac updater does work, albeit in a rather dumb way. The
original version of painter 8 is 8.0.84. The updater brings it up not
to 8.1, but 8.0.86! Plus you do have to navigate to the actual Painter
folder or the witless installer can't find it.
--
Joe Bergeron
Michael Carpenter
Wild guess... try selecting 'Applications' as your folder instead
of 'Corel Painter 8'. I didn't have this problem with Painter (as
I mentioned in a previous post, I didn't delete *anything* -- I
just installed over my existing copy), but I have had that same
problem with another program from a different vendor.
As for your bug problems... good grief, is there anything out
there that isn't buggy? Photoshop has always been rock soild for
me, but the Macromedia stuff gets flakier with new release. I
***despise*** Office X, which not only crashes, but offers up one
incomprehensible error message after another.
On Sat, 08 Nov 2003 09:33:32 -0700, John Dough <p...@dejo.com>
wrote:
John Dough
No, that did not work either. I got the same error message. Just out of
curiosity I tried installing a demo version and then trying to install the
update over that. With that set of procedures I got a *different* error
message. Looks like I have no choice but a long distance call to Canada or
just stick with 8.0
in article civqqv880977rai37...@4ax.com, Michael Carpenter at
mc...@mcarp.net wrote on 11/8/03 4:42 PM:
Bo K. Engelbrecht
the 'To' and 'Newsgroups' headers for details. ]]
I really would like to now why Corel NEVER gets an updater right.
We have a client that bought an update to this buggy creature called Painter
7, I thereafter spent many hours trying to patch it to version 7.1.357. The
final resort was to format a hard disk, install OS9.22 Install Painter 7 and
try to patch. No luck.
Did give that up, and after some hours of maneuvering in the Procreates
terribly slow site (we have a T2) I managed to get an address.
I sent them:
>We are trying to update one client from 7.0317 with Painter 7 update
release 7.1.357 but it fails with:
An error occurred that prevented the installation form
completing. Add Grain.xml <OK>
and
An unexpected error occurred while installing "Add Grain.xml".
1008:17,-9 <OK>
The installation is run directly after installing a fresh OS9.2.2 US and
a untouched fresh installation of Painter 7.
Any advice?
Only yo be informed that to learn how to patch I had to pay...
> Priority Support Incidents - Support incidents can be purchased for
$39.95 USD
Now, a year and a half our client convinced my to try again, this time with
Painter 8.0.
Here we go again, OS9.22 (US) Painter 8 (both fresh and slightly run):
"The installer was unable to find Corel Painter 8 English bla, bla"
Tried every to point the installer to every level in the structure, even
opened the package and moved painter structure to a normal folder, same
result.
Any ideas?
Bo K. Engelbrecht
On Sun, 9 Nov 2003 16:34:20 +0100, John Dough wrote
(in message <BBD3AC8C.5BFD%p...@dejo.com>):
--
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Phone +46-8-611-4050, fax +46-8-611-(on request)
ad1...@VEruntime.net URL http://www.RunTime.net
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Ed Wiser
John ,I installed the update with OS 10.27 did not have any problems.
Custom palette works just fine. Might be Panther I have that coming soon.
Will see what happens.
Lars Justinen
"good grief, is there anything out
there that isn't buggy?"
Well, actually, my old version of Painter 3.0, 4.0, and 5.0 is pretty rock
solid. Used those programs everyday for years. - Lars