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Is Linksys forum server having problems?

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Ant

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May 26, 2013, 10:53:39 AM5/26/13
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Hi!

Since yesterday, I couldn't remember my password so I went to
https://support.linksys.com/en-us/forgotpassword to type in my old valid
e-mail address. I get a long pause (no images for a while) and get taken
to https://support.linksys.com/ with:

"Home
An Error has occured:
Status Code 500
Exception Type null
Message Content Server error
Exception

com.ibm.ws.webcontainer.webapp.WebAppErrorReport: Content Server error
at
com.ibm.ws.webcontainer.webapp.WebAppDispatcherContext.sendError(WebAppDispatcherContext.java:554)
at
com.ibm.ws.webcontainer.srt.SRTServletResponse.sendError(SRTServletResponse.java:1004)
at
javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:152)
at COM.FutureTense.Servlet.ServletRequest.sendError(y:671)
at COM.FutureTense.Servlet.ServletRequest.handleError(y:103)
at com.openmarket.Satellite.servlet.A.doGet(y:2697)
at com.openmarket.Satellite.servlet.A.doPost(y:929)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1087)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)
at
com.linksys.filters.RedirectionFilter.doFilter(RedirectionFilter.java:135)
at
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
at
com.linksys.filters.GeoIPFilter.doFilter(GeoIPFilter.java:244)
at
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
at
com.ccp.filters.SwitchingFilter.doFilter(SwitchingFilter.java:346)
at
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
at
com.fatwire.wem.sso.cas.filter.CASFilter.doFilter(CASFilter.java:427)
at com.fatwire.wem.sso.SSOFilter.doFilter(SSOFilter.java:51)
at
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
at
com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)
at
com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:848)
at
com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:691)
at
com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:588)
at
com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:525)
at
com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)
at
com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:764)
at
com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
at
com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:133)
at
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at
com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
at
com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
at
com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at
com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at
com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
at
com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)
at
com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)

Root Cause
Header List
Name Value
User-Agent Mozilla/5.0 (Windows NT 5.1; rv:20.0) Gecko/20100101
Firefox/20.0 SeaMonkey/2.17.1
Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language en-US,en;q=0.5
DNT 1
Cookie geo_country_code=US; geo_ipaddress=76.91.121.10; geo_lang=en;
user_preference_cookie=redirect;
JSESSIONID=0000Yl-PXvutwEW5cdO8dqeltoo:-1;
SS_X_JSESSIONID=0001_aVOpxY4Nn517EgXCaaEgRE:-OGGCCA;
vovici_survey_referrer_cookie_key=https%3A//support.linksys.com/en-apac/forgotpassword
Content-Type application/x-www-form-urlencoded
Content-Length 294
X-Akamai-CONFIG-LOG-DETAIL true
TE chunked;q=1.0
Accept-Encoding gzip
Akamai-Origin-Hop 1
Via 1.1 akamai.net(ghost) (AkamaiGHost)
X-Forwarded-For 76.91.121.10
True-Client-IP 76.91.121.10
Host support.linksys.com
Pragma no-cache
Cache-Control no-cache, max-age=0
$WSCS AES256-SHA
$WSIS true
$WSSC https
$WSPR HTTP/1.1
$WSRA 96.17.155.169
$WSRH 96.17.155.169
$WSSN support.linksys.com
$WSSP 443
$WSSI yRQAAHfstFIjFoCmiK3Mqk9hvo1YWFhYWx6iUdMCAAA=
Surrogate-Capability WS-ESI="ESI/1.0+"
_WS_HAPRT_WLMVERSION -1
Expect 100-Continue
Attribute List
ErrorReport com.ibm.ws.webcontainer.webapp.WebAppErrorReport:
Content Server error
javax.servlet.error.request_uri /
com.ibm.servlet.engine.webapp.dispatch_type forward
javax.servlet.error.exception
com.ibm.ws.webcontainer.webapp.WebAppErrorReport: Content Server error
javax.servlet.request.cipher_suite AES256-SHA
redirect false
com.ibm.servlet.engine.webapp.dispatch_nested true
javax.servlet.forward.servlet_path
javax.servlet.error.message Content Server error
javax.servlet.request.key_size 256
javax.servlet.error.servlet_name Satellite
javax.servlet.forward.context_path
com.ibm.session.setcookie.values 0000b0wVGJNgCwIT7W62i8H-y1E:-1
javax.servlet.error.status_code 500
javax.servlet.forward.path_info /
javax.servlet.jsp.jspException
com.ibm.ws.webcontainer.webapp.WebAppErrorReport: Content Server error
javax.servlet.forward.request_uri /
com.ibm.websphere.servlet.uri_non_decoded /"

If I enter an invalid e-mail address, then I get taken to
https://support.linksys.com/en-us/404error and then its home page.

Thank you in advance. :)
--
Quote of the Week: "An ant is a wise creature for itself, but it is a
shrewd thing in an orchard or garden." --Francis Bacon
/\___/\ Ant(Dude) @ http://antfarm.home.dhs.org (Personal Web Site)
/ /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net
| |o o| |
\ _ / Please nuke ANT if replying by e-mail. If crediting,
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