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HP 4100 Series Printer/Scanner Problem
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Jay Somerset
Jan 16, 2008, 9:24:51 AM1/16/08
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I have a new HP 4180 "All-in-One" printer/scanner. The printer
functions work fine, but I cannot scan a document from the HP Control
Panel -- the "Scan to:" drop-down list to specify a location for the
scanned image file is blank, and will accept no manual entry.
functions work fine, but I cannot scan a document from the HP Control
Panel -- the "Scan to:" drop-down list to specify a location for the
scanned image file is blank, and will accept no manual entry.
HP online tech support was no real help; after reinstalling the
All-in-One support software, their only recommendation was to remove
any/all other printer software. The only other printer defined is
another HP one, a DeskJet 842c. I have pretty much lost confidence in
their tech support capability.
Has anyone else had problems with a 4100 series scanner? What was the
resolution of the problem(s).
Thanks in advance, Jay.
--
Jay (remove dashes for legal email address)
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