Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Pluto unuseable

18 views
Skip to first unread message

Stuart

unread,
Mar 31, 2013, 4:30:31 PM3/31/13
to
Pluto has suddenly become impossible to use.

It keeps complaining about card file not matching index, run repair.

I do that and when I try to run it afterwards all it does is complain
again. I have had to go back to an older copy to write this posting
because I cannot use it.

When the repair is complete it often say "(x) suspicious article have been
excised" and I am concerned i may be losing valid post and emails.

Does anyone have any suggestions?

--
Stuart Winsor

Only plain text for emails
http://www.asciiribbon.org



Chris Johnson

unread,
Mar 31, 2013, 6:08:48 PM3/31/13
to
In article <533536b4...@argonet.co.uk>,
Stuart <Spa...@argonet.co.uk> wrote:
> It keeps complaining about card file not matching index, run repair.

One thing to do is to delete the cards file. This will force Pluto to
create a new one from the actual articles.

--
Chris Johnson

Brian Jordan

unread,
Mar 31, 2013, 8:36:46 PM3/31/13
to
In message <533536b4...@argonet.co.uk>
Stuart <Spa...@argonet.co.uk> wrote:

> Pluto has suddenly become impossible to use.

> It keeps complaining about card file not matching index, run repair.

> I do that and when I try to run it afterwards all it does is complain
> again. I have had to go back to an older copy to write this posting
> because I cannot use it.

> When the repair is complete it often say "(x) suspicious article have been
> excised" and I am concerned i may be losing valid post and emails.

> Does anyone have any suggestions?

This happened to me a while back and I seem to remember quite a lot of
chat here about it. There was even mention of getting the author to
revisit Pluto to deal with this and a couple of other issues. Anyway
setting up external boxes and migrating files to them certainly eased
the situation here. Don't try to put everything into a single external
box as this makes things very messy when you try to open it.



--
Brian Jordan

Dave Symes

unread,
Apr 1, 2013, 1:25:15 AM4/1/13
to
In article <533536b4...@argonet.co.uk>,
Stuart <Spa...@argonet.co.uk> wrote:
> Pluto has suddenly become impossible to use.

> It keeps complaining about card file not matching index, run repair.

> I do that and when I try to run it afterwards all it does is complain
> again. I have had to go back to an older copy to write this posting
> because I cannot use it.

> When the repair is complete it often say "(x) suspicious article have
> been excised" and I am concerned i may be losing valid post and emails.

> Does anyone have any suggestions?

Stuart,
Don't know if you have implemented the external box plan already, but the
only sure fire way to keep Pluto running without pain over many years, and
make sure important past postings are not lost is to have the external box
system in place.

Then transfer regularly from the main Pluto to the storage boxes (I do
mine three time a year) and Pluto will continue to run okay.

Thereafter...
Chris Johnson's suggestion is the only other useful one I can think of...

Dave

--

Dave Triffid

Stuart

unread,
Apr 1, 2013, 4:54:29 AM4/1/13
to
In article <53353fb3e5chr...@spamcop.net>,
Chris Johnson <chrisjoh...@spamcop.net> wrote:
> > It keeps complaining about card file not matching index, run repair.

> One thing to do is to delete the cards file. This will force Pluto to
> create a new one from the actual articles.

Replying to Chris but thanks to all.

I did try deleting the "cards file and the "old cards" file but without a
lot of difference.

It started a couple of days ago with one instance and then it happened
again a couple of hours later. I immediately deleted a load of stuff and
it started happening more frequently. I deleted the cards file and noticed
no improvement. Yesterday morning it got to the point where I couldn't do
anything but then last night I did get a period of stability and I started
dumping loads of stuff into external boxes.

Currently "statistics" says 20174 articles, 900.56Mbytes used and
4.22Mbytes garbage. I need to work on getting more stuff into external
boxes, which is a facility I have used for a long time.

Even whilst doing that I spotted a "blue envelope" in one of the boxes I
was emptying into an external box, so I just deleted it immediately before
continuing with the transfer.

--
Stuart Winsor

Midlands RISC OS Show 13th July 2013



Martin

unread,
Apr 1, 2013, 6:09:29 AM4/1/13
to
On 01 Apr, in article <53357ad1...@argonet.co.uk>,
Stuart <Spa...@argonet.co.uk> wrote:
> Currently "statistics" says 20174 articles, 900.56Mbytes used and
> 4.22Mbytes garbage.

Your space used is probably on the large size, and it is obvious that if
you halve the space used you are probably halving the chance of a
problem. Many experiences over the years seem to confirm that this is
true with Pluto.

Also, your *average* article size is about 45Kbytes. I have 44,089
articles in 263.91 Mbytes, which is an average of 6Kbytes per article.

I suspect you must have quite a large number of large articles to give
such a high average. Again, large attachments have been known to cause
problems in Pluto, so my approach is to remove all attachements over
100KB wherever possible, and this can have a dramatic effect on the
amount of space used. The offending articles can easily be seen by
selecting all boxes (except Bin), Opening that selection, then sort to
Length.

--
Martin Avison
Note that unfortunately this email address will become invalid
without notice if (when) any spam is received.

Alan Dawes

unread,
Apr 1, 2013, 6:55:51 AM4/1/13
to
In article <533536b4...@argonet.co.uk>,
Stuart <Spa...@argonet.co.uk> wrote:
> Pluto has suddenly become impossible to use.

> It keeps complaining about card file not matching index, run repair.

> I do that and when I try to run it afterwards all it does is complain
> again. I have had to go back to an older copy to write this posting
> because I cannot use it.

> When the repair is complete it often say "(x) suspicious article have
> been excised" and I am concerned i may be losing valid post and emails.

> Does anyone have any suggestions?

I see from the header that you are using ROS 4.39 so if this is on a
RiscPC the disk may be rather old and read and write errors are occurring.
I would suggest that as the repair within !Pluto hasn't worked that you
check with DiscKnight.

Alan

--
alan....@argonet.co.uk
alan....@riscos.org
Using an Acorn RiscPC

Stuart

unread,
Apr 1, 2013, 7:27:23 AM4/1/13
to
In article <533585edc5...@argonet.co.uk>,
Alan Dawes <alan....@argonet.co.uk> wrote:
> I see from the header that you are using ROS 4.39 so if this is on a
> RiscPC the disk may be rather old and read and write errors are occurring

It is an 8G SD CF drive kit purchased from APDL last summer.

Brian Bailey

unread,
Apr 1, 2013, 9:14:19 AM4/1/13
to
In article <533588d0...@argonet.co.uk>, Stuart
<Spa...@argonet.co.uk> wrote:
> In article <533585edc5...@argonet.co.uk>, Alan Dawes
> <alan....@argonet.co.uk> wrote:
> > I see from the header that you are using ROS 4.39 so if this is on a
> > RiscPC the disk may be rather old and read and write errors are
> > occurring

> It is an 8G SD CF drive kit purchased from APDL last summer.

I see that you are using Pluto vv 3.03g. I think that the last upgrade was
to vv 3.04e. Might that be relevant, perhaps?

Stuart

unread,
Apr 1, 2013, 9:27:44 AM4/1/13
to
In article <533581af...@avisoft.f9.co.uk>,
Martin <New...@avisoft.f9.co.uk> wrote:
> On 01 Apr, in article <53357ad1...@argonet.co.uk>,
> Stuart <Spa...@argonet.co.uk> wrote:
> > Currently "statistics" says 20174 articles, 900.56Mbytes used and
> > 4.22Mbytes garbage.

> Your space used is probably on the large size, and it is obvious that if
> you halve the space used you are probably halving the chance of a
> problem. Many experiences over the years seem to confirm that this is
> true with Pluto.

> Also, your *average* article size is about 45Kbytes. I have 44,089
> articles in 263.91 Mbytes, which is an average of 6Kbytes per article.

> I suspect you must have quite a large number of large articles to give
> such a high average. Again, large attachments have been known to cause
> problems in Pluto, so my approach is to remove all attachements over
> 100KB wherever possible, and this can have a dramatic effect on the
> amount of space used. The offending articles can easily be seen by
> selecting all boxes (except Bin), Opening that selection, then sort to
> Length.

One of the culprits has now been identified and dealt with. At the end of
January I usually archive off the previous year's private emails (i.e. not
mailing lists) to an external box. I have just discovered that I failed to
do that this year..

Stats now are: Articles 16769, used 607.96Mbytes, Garbage 0.0

Stuart

unread,
Apr 1, 2013, 10:20:10 AM4/1/13
to
In article <5335929b...@argonet.co.uk>,
Brian Bailey <bba...@argonet.co.uk> wrote:
> I see that you are using Pluto vv 3.03g. I think that the last upgrade
> was to vv 3.04e. Might that be relevant, perhaps?

I thought the later ones were more concerned with 32bit but where would I
obtain the latest one?

Martin

unread,
Apr 1, 2013, 10:38:57 AM4/1/13
to
On 01 Apr, in article <533593d5...@argonet.co.uk>,
That has indeed reduced your articles by about 3,500 and space by about
300MB. Very useful and significant reductions.

However, your average article size is still 37KB - which implies that you
still have some large articles around!

Brian Bailey

unread,
Apr 1, 2013, 11:42:14 AM4/1/13
to
In article <533598a2...@argonet.co.uk>,
Stuart <Spa...@argonet.co.uk> wrote:
> In article <5335929b...@argonet.co.uk>,
> Brian Bailey <bba...@argonet.co.uk> wrote:
> > I see that you are using Pluto vv 3.03g. I think that the last upgrade
> > was to vv 3.04e. Might that be relevant, perhaps?

> I thought the later ones were more concerned with 32bit but where would I
> obtain the latest one?

Yes, now you mention it, I think you are right. Unfortunately, my upgrade
zip file copy now seems to be corrupted, but someone else might be able to
assist you.

However, following your own experiences I too have been having a good
clear out into external boxes and also deleting junk.

Stuart

unread,
Apr 1, 2013, 1:54:17 PM4/1/13
to
In article <53359a59...@avisoft.f9.co.uk>,
Martin <New...@avisoft.f9.co.uk> wrote:

> That has indeed reduced your articles by about 3,500 and space by about
> 300MB. Very useful and significant reductions.

> However, your average article size is still 37KB - which implies that you
> still have some large articles around!

Yes, there is much left to do over the next few days.

druck

unread,
Apr 1, 2013, 1:57:16 PM4/1/13
to
On 01/04/2013 11:55, Alan Dawes wrote:
> I see from the header that you are using ROS 4.39 so if this is on a
> RiscPC the disk may be rather old and read and write errors are occurring.
> I would suggest that as the repair within !Pluto hasn't worked that you
> check with DiscKnight.

Read and write errors should be checked for using the verify command
from the drive's menu. DiscKnight will only spot errors in the map and
directories, not within files themselves.

---druck

spampling

unread,
Apr 2, 2013, 2:54:21 AM4/2/13
to
In article <533598a2...@argonet.co.uk>,
Stuart <Spa...@argonet.co.uk> wrote:
> In article <5335929b...@argonet.co.uk>,
> Brian Bailey <bba...@argonet.co.uk> wrote:
> > I see that you are using Pluto vv 3.03g. I think that the last upgrade
> > was to vv 3.04e. Might that be relevant, perhaps?

> I thought the later ones were more concerned with 32bit but where would I
> obtain the latest one?

Nah, 32 bit is older. This version is the very first 32-bit version.
(2.05-a1) Tested, but I couldn't seem to revert to the previous.

--

Steve Pampling

Dave Plowman (News)

unread,
Apr 2, 2013, 5:35:57 AM4/2/13
to
Could some kind soul point me in the direction of how to archive emails
etc from Pluto? I've done this in the past, but can't find the
instructions in Pluto Docs.

--
*There are 3 kinds of people: those who can count & those who can't.

Dave Plowman da...@davenoise.co.uk London SW
To e-mail, change noise into sound.

Dave Symes

unread,
Apr 2, 2013, 6:04:35 AM4/2/13
to
In article <5336027...@davenoise.co.uk>,
Dave Plowman (News) <da...@davenoise.co.uk> wrote:
> Could some kind soul point me in the direction of how to archive emails
> etc from Pluto? I've done this in the past, but can't find the
> instructions in Pluto Docs.

**************
From the Pluto manual (Martin Avison. Version 1.02)

To create a new External Box, first create an empty RISC OS directory, and
then drag it onto Pluto's Boxes List window. Pluto will ask you whether
you want to create a new External Box. If so, it will create articles
files and their index inside the directory.

*****************
Thereafter, if you double click an external box it will be added to the
Pluto Boxes list.

Things can me moved and copied to or from in the usual Pluto way.

Afterwards, menu over the boxes list and click "Close external box"

Dave

--

Dave Triffid

Dave Plowman (News)

unread,
Apr 3, 2013, 8:01:17 AM4/3/13
to
In article <5336051...@triffid.co.uk>,
Thanks Dave - I've added it to Pluto Docs, which I should have done ages
ago.

--
*A fool and his money are soon partying *

Martin

unread,
Apr 3, 2013, 11:32:09 AM4/3/13
to
On 03 Apr, in article <5336939...@davenoise.co.uk>,
Dave Plowman (News) <da...@davenoise.co.uk> wrote:
> Thanks Dave - I've added it to Pluto Docs, which I should have done ages
> ago.
... or perhaps get the Pluto Stronghelp manual ... www.avisoft.f9.co.uk

Dave Plowman (News)

unread,
Apr 3, 2013, 12:24:14 PM4/3/13
to
In article <5336a6e5...@avisoft.f9.co.uk>,
Martin <New...@avisoft.f9.co.uk> wrote:
> On 03 Apr, in article <5336939...@davenoise.co.uk>,
> Dave Plowman (News) <da...@davenoise.co.uk> wrote:
> > Thanks Dave - I've added it to Pluto Docs, which I should have done
> > ages ago.

> ... or perhaps get the Pluto Stronghelp manual ... www.avisoft.f9.co.uk

RTFM at my age?

--
*If they arrest the Energizer Bunny, would they charge it with battery? *

Martin

unread,
Apr 3, 2013, 5:57:57 PM4/3/13
to
On 03 Apr, in article <5336aba...@davenoise.co.uk>,
Dave Plowman (News) <da...@davenoise.co.uk> wrote:
> > ... or perhaps get the Pluto Stronghelp manual ... www.avisoft.f9.co.uk

> RTFM at my age?

I would not expect anyone to R ALL TFM!

But useful as a reference, and easier than writing a post to csaa,
waiting for replies, and reading the replies. You would have had the
answer in 4 clicks.

Dave Plowman (News)

unread,
Apr 3, 2013, 7:09:50 PM4/3/13
to
In article <5336ca37...@avisoft.f9.co.uk>,
Martin <New...@avisoft.f9.co.uk> wrote:
> On 03 Apr, in article <5336aba...@davenoise.co.uk>,
> Dave Plowman (News) <da...@davenoise.co.uk> wrote:
> > > ... or perhaps get the Pluto Stronghelp manual ... www.avisoft.f9.co.uk

> > RTFM at my age?

> I would not expect anyone to R ALL TFM!

> But useful as a reference, and easier than writing a post to csaa,
> waiting for replies, and reading the replies. You would have had the
> answer in 4 clicks.

Well, yes - if I'd had it. But I now have the bit I need saved to Pluto
Docs, and that's where I'd look first. It's all very well having a
different manual - but if I only needed it once in a blue moon I'd forget
I've got it. ;-)

--
*If you must choose between two evils, pick the one you've never tried before

Jeremy Nicoll - news posts

unread,
Apr 3, 2013, 7:24:50 PM4/3/13
to
"Dave Plowman (News)" <da...@davenoise.co.uk> wrote:

> Well, yes - if I'd had it. But I now have the bit I need saved to Pluto
> Docs, and that's where I'd look first. It's all very well having a
> different manual - but if I only needed it once in a blue moon I'd forget
> I've got it. ;-)

The manual covers a huge range of info that never made it into the docs,
though. IIRC, Martin created it from what one might call the distilled
wisdom of the Pluto Users support mail list; I can't help wonder why you
weren't a user of that list anyway...

And reading it all, or at least skimming through is a good way to find out
about all the features that you've forgotten or never knew existed.

As for forgetting you'd got it, it's a StrongHelp manual so it gets
installed and lives in whatever place you keep all your SH manuals...
StrongHelp is a hyperlinked text format, so you can follow links from page
to page of such a manual. There are SH manuals for lots of aspects of RO.

--
Jeremy C B Nicoll - my opinions are my own.

Email sent to my from-address will be deleted. Instead, please reply
to newsre...@wingsandbeaks.org.uk replacing "aaa" by "284".

Martin

unread,
Feb 12, 2014, 12:50:42 PM2/12/14
to
In article <53357ad1...@argonet.co.uk>,
Stuart <Spa...@argonet.co.uk> wrote:

> > > It keeps complaining about card file not matching index, run repair.

[Snip]

> Currently "statistics" says 20174 articles, 900.56Mbytes used and
> 4.22Mbytes garbage. I need to work on getting more stuff into external
> boxes, which is a facility I have used for a long time.

I know this is an old post fronm April 2013, and the OP got round his
problem, but I feel it is probably worth repeating the gist of a post I
made recently to the Pluto Users mailing list after a similar problem...

The problem may be caused by some of the articlesnn files in
!Pluto.Articles (nn=0-63) or an external box (nn=0-31) going over 16MB in
size. [For the OP, the 900MB total was an average of 14MB per file, so I
suspect some would have been over 16MB]

When this happens, the offset of the start of an article from the start
of the file is truncated because only 24 bits are used, and the file
number is then corrupted because that is in the top 8 bits. When these
values are used from the index (even after rebuilding the index) it
cannot find the article, hence the Index error.

There seems little checking for this limit in Pluto for external boxes or
the main files, so I would *strongly* advise users to make sure that
their articles files remain under 16MB each.

Note that the files can actually go over 16MB without problem, as long as
the offset of the start of last article is below 16MB, but that is
difficult for a user to see.

If anyone finds they have any Pluto articlesnn files over 16MB, please
contact me at my Pluto address in the Help manual.

In the StrongHelp manual the 'Frequently Asked Questions' leads to 'How
do I Reduce Pluto space/memory?' which often gives an easy way to reduce
space usage.

Martin
0 new messages