Cost structure of the outsourcing decision?

[Marc]

HI

I'm writing my MBA dissertation on IT Outsourcing, tryng to determine
the total cost impact of this decision.

If you have ten minutes I have 19 questions. While all results are
anonymous, I will provide an aggregated set of the results to anyone
who paticipates and requests this data.

I'm particularly interested in the overall cost of managing an IT
Outsourcing contract.

http://www.surveymonkey.com/s/LML9YPR

Many thanks

[Marc Girod]

On Dec 7, 1:24 pm, Marc <marc.phill...@googlemail.com> wrote:

> I'm particularly interested in the overall cost of managing an IT
> Outsourcing contract.

The main costs are not visible.
It is:
- changing a 10 minutes work into a 6 months
waiting.
- putting a ceiling to the complexity which can
be tackled.
- giving power inside the organization to people
with no technical background (and taking it
from others).
- losing track of what people or groups really
do.

I do not answer surveys: this is the 'bottle in the
sea' model of communications, and thus
completely opposite to 'management' as in SCM.

Marc