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Is Maplesoft dishonest ?

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Jacques M. TORRE

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May 10, 2004, 8:09:15 AM5/10/04
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I bought Maple 9 for Mac OS X approximately 8 months ago.
The conversion of my old files Maple 7 towards Maple 9 is still not
entirely possible (certain characters are still not recognized in
Maple 9).
Moreover, printing with Maple 9 is catastrophic (for example setting
parameters are ineffective).

I contacted Maplesoft, at the time of each version, and I explained
all these nuisances.
Same answer each time : "All the problems you mention have been
forwarded to our developers for further investigation. Thank you for
bringing them to our attention".
Release 9.03 did not correct anything of the bugs above.

Under these conditions I expected that the update towards version 9.5
is free.
And NOT !! It costs 600 euros (in France).

Does it correct at least the troubles which I met ?
Not sure ...

On the other hand what is sure, is that Maplesoft regards its
customers as packages of shit !

Jean-Michel Collard

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May 10, 2004, 11:28:56 AM5/10/04
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(A: why top-posting is wrong?) :)
(Q : I do not know)

Jacques,

I really don't know if your "questions" are appropriate. (On this NG I
mean).
Let/leave Vladimir find "bugs" and bugs and bugs in Maple :)

What *I* am interested in is to know if someone has tested the new java
(**spit**) GUI and if it has been improved.
The whys and the wherefores Maplesoft chosed java is far beyond my
comprehension.
We are supposed to do math with Maple (and with any CAS) not to care
about GUI "features".

Any reply about the GUI would be appreciate :)

Kind regards NG,

JMC

PS: Pas de panique Jacques :)

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