Is Maplesoft dishonest ? - comp.soft-sys.math.maple

Message from discussion Is Maplesoft dishonest ?

Jacques M. TORRE

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More options May 10 2004, 8:09 am

Newsgroups: comp.soft-sys.math.maple

From: jto...@mac.com (Jacques M. TORRE)

Date: 10 May 2004 05:09:15 -0700

Local: Mon, May 10 2004 8:09 am

Subject: Is Maplesoft dishonest ?

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I bought Maple 9 for Mac OS X approximately 8 months ago.
The conversion of my old files Maple 7 towards Maple 9 is still not
entirely possible (certain characters are still not recognized in
Maple 9).
Moreover, printing with Maple 9 is catastrophic (for example setting
parameters are ineffective).

I contacted Maplesoft, at the time of each version, and I explained
all these nuisances.
Same answer each time : "All the problems you mention have been
forwarded to our developers for further investigation. Thank you for
bringing them to our attention".
Release 9.03 did not correct anything of the bugs above.

Under these conditions I expected that the update towards version 9.5
is free.
And NOT !! It costs 600 euros (in France).

Does it correct at least the troubles which I met ?
Not sure ...

On the other hand what is sure, is that Maplesoft regards its
customers as packages of shit !

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