cd/dvd drive problems

[edcr...@comcast.net]

Help! I have been trying to fix these problems and I am not a computer
literate user! The cd/dvd drive in my HP Entertainment Notebook PC
doesn't work properly. It ejects discs when it should not and when it
does play a video the sound and video are garbled and not in sync. I
have tried going to disc device manager and unchecking automatic ejec.
I found that when clicking on the hardware tab the hardware is on the
wrong one. When I select _NECDVD+RWND-645OA and then shutting down the
computer and closing the drive with the video I want to play it works
perfectly for a while and then does the same thing all over again.
When I go back to device manager and go to the Hardware tab, the
selection is once again back on the wrong hardware(TOSHIBA WK6025GAS.
Can some one -step by step help me fix this thing!? Thanks, Be well,
Ed Cramer

[smh]

. --------------------------------------
Mike Richter, were you born with
"Scam Artist" emblazoned on your face?
--------------------------------------

What's your Windows version?

In the Device Manager, what are the drives listed under "Disk drives"
and "DVD/CD-ROM drives"? Your hard disk should be listed under "Disk
drives" and your cd/dvd drives should be listed under "DVD/CD-ROM
drives". Is the Toshiba hard disk?

If your hard disk is listed under "Disk drives", right-click all the
drives listed under "DVD/CD-ROM drives" and choose "Uninstall". Then
reboot and let Windows find and reinstall the drives.