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I think I've just destroyed my Quantum XP34300 hard drive

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alex...@gmail.com

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Mar 7, 2006, 3:46:30 PM3/7/06
to
Hello,

I had problems with connecting an external led to my Quantum XP34300
hard drive, but now it's much worse.

I connected it to my Apple Macintosh SE/30, booted on the diskette
called "Apple HD SC Setup" and clicked "Initialize". After six hours,
it had not yet finished initializing the disk. Since six hours is more
than enough for a 4.3 GB disk, I turned off the computer.

Now, whenever I try to access my Quantum XP34300 hard drive, I get
nothing coherent. Not even the partition table. But I get a bunch of
errors in dmesg.

Here's what FreeBSD 6.0 says of my Quantum XP34300 hard drive:
Waiting 3 seconds for SCSI devices to settle
da0 at sym0 bus 0 target 2 lun 0
da0: <Quantum XP34300 L912> Fixed Direct Access SCSI-2 device
da0: 10.000MB/s transfers (10.000MHz, offset 8), Tagged Queueing
Enabled
da0: 4101MB (8399520 512 byte sectors: 255H 63S/T 522C)
(da0:sym0:0:2:0): READ(06). CDB: 8 0 0 1 1 0
(da0:sym0:0:2:0): CAM Status: SCSI Status Error
(da0:sym0:0:2:0): SCSI Status: Check Condition
(da0:sym0:0:2:0): MEDIUM ERROR asc:31,1
(da0:sym0:0:2:0): Format command failed
(da0:sym0:0:2:0): Retrying Command (per Sense Data)
(da0:sym0:0:2:0): READ(06). CDB: 8 0 0 1 1 0
(da0:sym0:0:2:0): CAM Status: SCSI Status Error
(da0:sym0:0:2:0): SCSI Status: Check Condition
(da0:sym0:0:2:0): MEDIUM ERROR asc:31,1
(da0:sym0:0:2:0): Format command failed
(da0:sym0:0:2:0): Retrying Command (per Sense Data)
(da0:sym0:0:2:0): READ(06). CDB: 8 0 0 1 1 0
(da0:sym0:0:2:0): CAM Status: SCSI Status Error
(da0:sym0:0:2:0): SCSI Status: Check Condition
(da0:sym0:0:2:0): MEDIUM ERROR asc:31,1
(da0:sym0:0:2:0): Format command failed
(da0:sym0:0:2:0): Retrying Command (per Sense Data)
(da0:sym0:0:2:0): READ(06). CDB: 8 0 0 1 1 0
(da0:sym0:0:2:0): CAM Status: SCSI Status Error
(da0:sym0:0:2:0): SCSI Status: Check Condition
(da0:sym0:0:2:0): MEDIUM ERROR asc:31,1
(da0:sym0:0:2:0): Format command failed
(da0:sym0:0:2:0): Retrying Command (per Sense Data)
(da0:sym0:0:2:0): READ(06). CDB: 8 0 0 1 1 0
(da0:sym0:0:2:0): CAM Status: SCSI Status Error
(da0:sym0:0:2:0): SCSI Status: Check Condition
(da0:sym0:0:2:0): MEDIUM ERROR asc:31,1
(da0:sym0:0:2:0): Format command failed
(da0:sym0:0:2:0): Retries Exhausted
(da0:sym0:0:2:0): READ(06). CDB: 8 0 0 0 1 0
(da0:sym0:0:2:0): CAM Status: SCSI Status Error
(da0:sym0:0:2:0): SCSI Status: Check Condition
(da0:sym0:0:2:0): MEDIUM ERROR asc:31,1
(da0:sym0:0:2:0): Format command failed

Now here's what Debian GNU/Linux 3.1 says:
At boot time it sees the hard disk:
sym0: SCSI BUS has been reset.
scsi0 : sym-2.1.18n
Vendor: Quantum Model: XP34300 Rev: L912
Type: Direct-Access ANSI SCSI revision: 02
sym0:2:0: tagged command queuing enabled, command queue depth 16.
target0:0:2: Beginning Domain Validation
target0:0:2: Domain Validation skipping write tests
sym0:2: FAST-10 SCSI 10.0 MB/s ST (100.0 ns, offset 8)
target0:0:2: Ending Domain Validation

But, just trying to read the partition table gives a bunch of errors in
dmesg:
[root@fury] 20:14 /root>fdisk -l /dev/sda
SCSI device sda: 8399520 512-byte hdwr sectors (4301 MB)
SCSI device sda: drive cache: write back
SCSI device sda: 8399520 512-byte hdwr sectors (4301 MB)
SCSI device sda: drive cache: write back
sda:<6>SCSI error : <0 0 2 0> return code = 0x8000002
sda: Current: sense key=0x3
ASC=0x31 ASCQ=0x1
end_request: I/O error, dev sda, sector 0
Buffer I/O error on device sda, logical block 0
SCSI error : <0 0 2 0> return code = 0x8000002
sda: Current: sense key=0x3
ASC=0x31 ASCQ=0x1
end_request: I/O error, dev sda, sector 0
Buffer I/O error on device sda, logical block 0
unable to read partition table
Attached scsi disk sda at scsi0, channel 0, id 2, lun 0
SCSI error : <0 0 2 0> return code = 0x8000002
sda: Current: sense key=0x3
ASC=0x31 ASCQ=0x1
end_request: I/O error, dev sda, sector 0
Buffer I/O error on device sda, logical block 0
SCSI error : <0 0 2 0> return code = 0x8000002
sda: Current: sense key=0x3
ASC=0x31 ASCQ=0x1
end_request: I/O error, dev sda, sector 8
Buffer I/O error on device sda, logical block 1
SCSI error : <0 0 2 0> return code = 0x8000002
sda: Current: sense key=0x3
ASC=0x31 ASCQ=0x1
end_request: I/O error, dev sda, sector 16
Buffer I/O error on device sda, logical block 2
SCSI error : <0 0 2 0> return code = 0x8000002
sda: Current: sense key=0x3
ASC=0x31 ASCQ=0x1
end_request: I/O error, dev sda, sector 24
Buffer I/O error on device sda, logical block 3
SCSI error : <0 0 2 0> return code = 0x8000002
sda: Current: sense key=0x3
ASC=0x31 ASCQ=0x1
end_request: I/O error, dev sda, sector 32

Even dd can't read a single byte:
[root@fury] 20:17 /root>dd if=/dev/sda of=toto
dd: reading `/dev/sda': Input/output error
0+0 records in
0+0 records out
0 bytes transferred in 0.379667 seconds (0 bytes/sec)

Any ideas ?
(Except tossing it in the garbage can :) )

Cheers,
Alex

PeterD

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Mar 7, 2006, 6:51:05 PM3/7/06
to
On 7 Mar 2006 12:46:30 -0800, "alex...@gmail.com"
<alex...@gmail.com> wrote:

>Hello,
>
>I had problems with connecting an external led to my Quantum XP34300
>hard drive, but now it's much worse.
>
>I connected it to my Apple Macintosh SE/30, booted on the diskette
>called "Apple HD SC Setup" and clicked "Initialize". After six hours,
>it had not yet finished initializing the disk. Since six hours is more
>than enough for a 4.3 GB disk, I turned off the computer.
>

It's dead, give it a proper burial... <g> One thing is almost always
going to ruin a drive is to kill the power during a format.

I do agree that six hours was a bit long, so maybe it was dead.

Folkert Rienstra

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Mar 8, 2006, 8:33:06 AM3/8/06
to
"PeterD" <pet...@hipson.net> wrote in message news:d07s0251ek26d2rur...@4ax.com

Nonsense. On a good drive a re-LL-format will correct that fine.
And some newer drives will survive a broken-off LLF without even
any need for correction.

>
> I do agree that six hours was a bit long, so maybe it was dead.

A drive that cannot complete a LLF by itself may have had a pro-
blem that wasn't critical as long as the status quo was maintained
or only small corrections were applied.

As with medical surgery, it can cure you but it can kill you too.

alex...@gmail.com

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Mar 11, 2006, 11:29:12 AM3/11/06
to
Thanks for your help.

I've just created a bootable DOS floppy with the correct driver for my
SCSI controller.
Now I just need some DOS program that will allow me to fix and/or
low-level-format my SCSI hard disk.

Know where I can find such a program ?

Thank you,
Alex

toby

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Mar 11, 2006, 12:20:20 PM3/11/06
to
Folkert Rienstra wrote:
> "PeterD" <pet...@hipson.net> wrote in message news:d07s0251ek26d2rur...@4ax.com
> > On 7 Mar 2006 12:46:30 -0800, alex...@gmail.com <alex...@gmail.com> wrote:
> >
> >> Hello,
> >>
> >> I had problems with connecting an external led to my Quantum XP34300
> >> hard drive, but now it's much worse.
> >>
> >> I connected it to my Apple Macintosh SE/30, booted on the diskette
> >> called "Apple HD SC Setup" and clicked "Initialize". After six hours,
> >> it had not yet finished initializing the disk. Since six hours is more
> >> than enough for a 4.3 GB disk, I turned off the computer.
> >>
>
> > It's dead, give it a proper burial... <g>
>
> > One thing is almost always going to ruin a
> > drive is to kill the power during a format.
>
> Nonsense. On a good drive a re-LL-format will correct that fine.
> And some newer drives will survive a broken-off LLF without even
> any need for correction.

Some (older) Quantums have a documented issue where an interrupted
format will indeed render the drive unusable. I suspect that
undocumented commands may be able to resurrect them from this point,
but my enquiries to support, and all attempts to reformat, were
fruitless, since the drive no longer accepts any format command. (You
actually contributed to the thread.)
http://groups.google.com/group/comp.periphs.scsi/msg/4b2936286a0a3b0b

Folkert Rienstra

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Mar 11, 2006, 4:58:45 PM3/11/06
to
<alex...@gmail.com> wrote in message news:1142094551.8...@i39g2000cwa.googlegroups.com

www.nu2.nu
Look for SCSITool and for codeupdt.
If SCSITool fails in the verify phase of Low Level Format you can try codeupdt without the verify.


>
> Thank you,
> Alex

Folkert Rienstra

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Mar 11, 2006, 4:57:44 PM3/11/06
to
"toby" <to...@telegraphics.com.au> wrote in message news:1142097620.7...@i39g2000cwa.googlegroups.com

> Folkert Rienstra wrote:
>> "PeterD" <pet...@hipson.net> wrote in message news:d07s0251ek26d2rur...@4ax.com
>>> On 7 Mar 2006 12:46:30 -0800, alex...@gmail.com <alex...@gmail.com> wrote:
>>>
>>>> Hello,
>>>>
>>>> I had problems with connecting an external led to my Quantum XP34300
>>>> hard drive, but now it's much worse.
>>>>
>>>> I connected it to my Apple Macintosh SE/30, booted on the diskette
>>>> called "Apple HD SC Setup" and clicked "Initialize". After six hours,
>>>> it had not yet finished initializing the disk. Since six hours is more
>>>> than enough for a 4.3 GB disk, I turned off the computer.
>>>>
>>
>>> It's dead, give it a proper burial... <g>
>>
>>> One thing is almost always going to ruin a
>>> drive is to kill the power during a format.
>>
>> Nonsense. On a good drive a re-LL-format will correct that fine.
>> And some newer drives will survive a broken-off LLF without even
>> any need for correction.

> Some (older) Quantums have a documented issue where an interrupted
> format will indeed render the drive unusable.

Care to expand on that, the documented part that is?

> I suspect that undocumented commands may be able to resurrect them
> from this point, but my enquiries to support, and all attempts to reformat,
> were fruitless, since the drive no longer accepts any format command.

On the SCSI Format Unit command itself or on the Format Utility in the
SCSI bios?
Some Bioses are broken in that they don't allow any (including Format Unit)
command to be sent to the drive.

> (You actually contributed to the thread.)

Yes, unfortunately the thread stopped before other suggestions could be offered.

alex...@gmail.com

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Mar 12, 2006, 7:45:28 AM3/12/06
to
Well I've made a DOS bootable floppy with the drivers for the SCSI
controller and Bart's SCSITOOL.EXE

But SCSITOOL.EXE says "Format command failed" all the time...

Alex

alex...@gmail.com

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Mar 12, 2006, 9:14:44 AM3/12/06
to
Now the hard disk works properly again !

I booted on my DOS floppy with drivers for the SCSI controller and
started Bart's SCSITOOL.EXE and then:

- Select the SCSI device
- Utilities
- Format Unit (1 drive)
- Yes (Let's rock)

After 57 minutes it's done formatting.
Now the hard disk works perfectly.

Thanks to all the folks who contributed !

Cheers,
Alex

toby

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Mar 12, 2006, 1:09:50 PM3/12/06
to
Folkert Rienstra wrote:
> "toby" <to...@telegraphics.com.au> wrote in message news:1142097620.7...@i39g2000cwa.googlegroups.com
> > Folkert Rienstra wrote:
> >> "PeterD" <pet...@hipson.net> wrote in message news:d07s0251ek26d2rur...@4ax.com
> >>> On 7 Mar 2006 12:46:30 -0800, alex...@gmail.com <alex...@gmail.com> wrote:
> >>>
> >>>> Hello,
> >>>>
> >>>> I had problems with connecting an external led to my Quantum XP34300
> >>>> hard drive, but now it's much worse.
> >>>>
> >>>> I connected it to my Apple Macintosh SE/30, booted on the diskette
> >>>> called "Apple HD SC Setup" and clicked "Initialize". After six hours,
> >>>> it had not yet finished initializing the disk. Since six hours is more
> >>>> than enough for a 4.3 GB disk, I turned off the computer.
> >>>>
> >>
> >>> It's dead, give it a proper burial... <g>
> >>
> >>> One thing is almost always going to ruin a
> >>> drive is to kill the power during a format.
> >>
> >> Nonsense. On a good drive a re-LL-format will correct that fine.
> >> And some newer drives will survive a broken-off LLF without even
> >> any need for correction.
>
> > Some (older) Quantums have a documented issue where an interrupted
> > format will indeed render the drive unusable.
>
> Care to expand on that, the documented part that is?

Maybe 'documented' is too strong a word; I think I got the information
from Quantum's web site at the time, or more likely email from their
support department. The email is probably going to be difficult to
find, unfortunately.

>
> > I suspect that undocumented commands may be able to resurrect them
> > from this point, but my enquiries to support, and all attempts to reformat,
> > were fruitless, since the drive no longer accepts any format command.
>
> On the SCSI Format Unit command itself or on the Format Utility in the
> SCSI bios?

NetBSD scsictl, as mentioned earlier. But I tried several SCSI
utilities including MacOS based ones (such as HDT).

Folkert Rienstra

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Mar 15, 2006, 7:49:17 PM3/15/06
to
"toby" <to...@telegraphics.com.au> wrote in message news:1142186990.6...@j52g2000cwj.googlegroups.com

What matters is that the program shell doesn't let a test unit ready
fail status discourage it from sending the Format Unit command.

Maybe you were extemely unlucky in your choice of programs.

toby

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Mar 19, 2006, 9:16:38 PM3/19/06
to

What utilities (specifically, BSD/Linux) behave as you describe?

alex...@gmail.com

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Mar 20, 2006, 12:01:40 PM3/20/06
to
Hi,

I'm just using the default fdisk utility which comes with Debian
GNU/Linux 3.1

I'm doing fdisk -l, which should list the contents of the partition
table. All I get is dozens of error messages

Greetings,
Alex

Folkert Rienstra

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Mar 20, 2006, 9:56:31 AM3/20/06
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"toby" <to...@telegraphics.com.au> wrote in message news:1142820998.2...@g10g2000cwb.googlegroups.com

> Folkert Rienstra wrote:
>> "toby" <to...@telegraphics.com.au> wrote in message news:1142186990.6...@j52g2000cwj.googlegroups.com
>>> Folkert Rienstra wrote:
>>>> "toby" <to...@telegraphics.com.au> wrote in message news:1142097620.7...@i39g2000cwa.googlegroups.com
>>>>> Folkert Rienstra wrote:
>>>>>> "PeterD" <pet...@hipson.net> wrote in message news:d07s0251ek26d2rur...@4ax.com
>>>>>>> On 7 Mar 2006 12:46:30 -0800, alex...@gmail.com <alex...@gmail.com> wrote:
[snip]
>>>>> .... all attempts to reformat,

>>>>> were fruitless, since the drive no longer accepts any format command.
>>>>
>>>> On the SCSI Format Unit command itself or on the Format Utility in the
>>>> SCSI bios?
>>>
>>> NetBSD scsictl, as mentioned earlier.
>>
>>> But I tried several SCSI utilities including MacOS based ones (such as HDT).
>>
>> What matters is that the program shell doesn't let a test unit ready
>> fail status discourage it from sending the Format Unit command.
>>
>> Maybe you were extemely unlucky in your choice of programs.
>
> What utilities (specifically, BSD/Linux) behave as you describe?
>

I have no idea, just suggesting that you may have been extrememely
unlucky in your choice of programs, making you believe that the drive
was dead where in fact it may have been possible that it wasn't.

alex...@gmail.com

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Mar 25, 2006, 8:14:35 AM3/25/06
to
Hello

Well now the problem is (supposed to be) solved.

After running SCSITOOL.EXE: Select the SCSI device, Utilities, Format
Unit (1 drive), Yes the drive seem to be alive.

I have been able to partition it and even install an operating system
on it.

The only little problem is when I try to use the sformat tool (on
Debian GNU/Linux)
I'm doing
sformat dev=/dev/sda

The command runs for around 200 seconds (about 3 minutes), then the
machine freezes completely (I have to do a cold reset in order to
restart it).

Here's what dmesg says just before the machines freezes:


SCSI device sda: 8399520 512-byte hdwr sectors (4301 MB)
SCSI device sda: drive cache: write back
SCSI device sda: 8399520 512-byte hdwr sectors (4301 MB)
SCSI device sda: drive cache: write back

sda: sda1 sda2 < sda5 sda6 sda7 >


Attached scsi disk sda at scsi0, channel 0, id 2, lun 0

sym0:2:0: ABORT operation started.
sym0:2:0: ABORT operation timed-out.
sym0:2:0: DEVICE RESET operation started.
sym0:2:0: DEVICE RESET operation timed-out.
sym0:2:0: BUS RESET operation started.
sym0: SCSI BUS reset detected.


sym0: SCSI BUS has been reset.

sym0:2:0: BUS RESET operation complete.

I know, the output from dmesg isn't really helpful..

Any ideas ?

Cheers,
Alex

Folkert Rienstra

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Mar 25, 2006, 9:37:36 AM3/25/06
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<alex...@gmail.com> wrote in message news:1143292475.4...@u72g2000cwu.googlegroups.com

Yes, so why then is that very powerful SCSITool utility sitting idle?

alex...@gmail.com

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Mar 25, 2006, 10:03:27 AM3/25/06
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Well SCSITOOL.EXE on a DOS floppy resolved my problems.

But the sformat tool, written by Joerg Schilling, freezes my machine.

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