Can't use Color print-out!!

Billy Lo

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Aug 3, 2001, 12:45:51 PM8/3/01

to

I got following problems when using "Color" print-out from my Epson
Stylus Photo 720 Ink Jet Printer:

For Words document:
When set to color mode, nothing can be printed-out.

For photo:
Only black color

I've check on the ink level from the Status Monitor (EPSON Utility),
black ink level is about 70% (No problem to use black). Color ink level
is almost full.

Because I haven't use color ink for long time (3, 4 months at least),
should I replace new color ink cartridge but the color ink level seem to
be full, or the color ink already dry? I always clean the nozzle!

Thanks

Billy Lo

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Aug 3, 2001, 12:45:57 PM8/3/01

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John Gadberry

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Aug 3, 2001, 2:37:40 PM8/3/01

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What kind of pattern do you get when you run a nozzle check printout?
John

Billy Lo <skl...@netvigator.com> wrote in message
news:3B6AD545...@netvigator.com...

Billy Lo

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Aug 4, 2001, 8:53:58 AM8/4/01

to John Gadberry

Thanks. No need to check, the color ink has been used up completely. I
just changed a new color ink cartridge today, everything is OK now.

But it's interesting that the ink level is full at the ink level
monitor, something wrong from Epson's design.

willy

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Aug 4, 2001, 9:30:13 AM8/4/01

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Billy Lo wrote:
>
> I got following problems when using "Color" print-out from my Epson
> Stylus Photo 720 Ink Jet Printer:
>
> For Words document:
> When set to color mode, nothing can be printed-out.
>
> For photo:
> Only black color
>
>
> I've check on the ink level from the Status Monitor (EPSON Utility),
> black ink level is about 70% (No problem to use black). Color ink level
> is almost full.
>

\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\>
You probably have clogged nozzles. While the ink levels maybe good the end
result is a clogged nozzle won't allow any ink to flow. You should do
a "nozzle test" from the utlities tab and proceed. Once you see the tru
output, try a "good soak" to loosen the surface nozzle ink clogs. Place a
folded paper towel section on the ink waste pad soaked in water and wait
at least 10-15 min. then retest. If improvement, but not 100% try a longer
soak until 100%. In the future do some color printing even is only a test
to lessen future ink clogs. Espon suggests when reaching 6 months or long
periods of nonuse to do a mnaul head cleaning cycle rather than letting
the system do it th en check results.

good luck -----Willy

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Model Flyer

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Aug 9, 2001, 6:07:10 AM8/9/01

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"Billy Lo" <skl...@netvigator.com> wrote in message

news:3B6BF066...@netvigator.com...

> Thanks. No need to check, the color ink has been used up completely. I
> just changed a new color ink cartridge today, everything is OK now.
>
> But it's interesting that the ink level is full at the ink level
> monitor, something wrong from Epson's design.
>

It is possible that you removed the colour cartridge to look at it, this
will reset the ink level counter to zero.
--
---
Cheers,
Jonathan Lowe,
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