HP LaserJet 1100: anybody else w/frequent paper jams? (paper feeding *SUCKS*)
Fernando Cassia
Anybody else having problems with the HP LaserJet 1100 (600dpi B&W
laser)'s paper feeding system.
I have tried FOUR different paper brands. Different paper weight.
Feeding no more than 50 pages. Feeding 20.
The results don't change. Sometimes, just some times, the printer
managers to get 3, 4, perhaps 5 pages out without screwing up.
But I can't send a 50 or 100 page job to the printer without it
eventually doing this:
instead of feeding a single paper sheet, it decides that THE WHOLE stack
of paper in the tray is a single sheet, and proceeds to feed five, ten,
(at one time 20 pages) at once, in what I call "domino effect".
It ends up with a big mess and, of course, a paper jam.
As I said, I have tried several different papers, and I always carefully
align the pages before putting them in the tray. Doesn't make a
difference.
I've looked at the paper feeding system (when the printer was open, to
clear the frequent paper jams) and I *think* the problem is the rubber
roller that moves the paper into the printer not applying enough
pressure, letting other pages slip by.
I'm not an engineer but this doesn't look like a clever design.
(My old TI Microwriter _never_ had a paper jam in 3 years of use).
BTW: This printer is about 10 months old, and has only printed 2830
pages.
I really don't want to lose the printer for a couple weeks, while the HP
army or monkeys thighthen a few screws and return the printer to me in
the same state, only to get the same problem a few months down the line.
Any ideas? Anybody else also having frequent paper jams on the HP LJ
1100?
Regards
Fernando
Buenos Aires, Argentina
--
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I plan on living forever ... so far so good.
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ladoo
I have a similar problem, the solution thats been suggested is to replace
the
pickup roller and the separation pad. I haven;t changed them yet but will
soon.
Nasser
"Fernando Cassia" <fca...@attglobal.net> wrote in message
news:39BDC17A...@attglobal.net...
Moe
http://fixyourownprinter.com
ladoo wrote:
--
Moe
Laser Service
http://www.laser-service.com
Fmcassia
Thanks for your message. It's good to see I'm not alone.
I wonder if anyone plans to do something about this. HP has been selling these
BROKEN LJ 1100 printers to the public, and consumers have to look for and pay a
THIRD PARTY solution, because for HP "everything is working as designed"..
That's ridiculous.
BTW: I've just learned there is a class-action suit against HP's 4020/6020 CDR
drives (I've owned a 4020i, lasted one year before becoming useless).
Wally Bass
>I wonder if anyone plans to do something about this. HP has been
>selling these BROKEN LJ 1100 printers to the public, ...
It's not as if the LJ 1100 is a surprise, or that this started
with the 1100. The 5L was, I think, even worse. The older
printers (e.g., the 4L), where the paper was in a horizontal
tray, were much more reliable, IHMO. The 5L/1100 "vertical"
feeding mechanism is clearly cheaper, and apparently the
standards as to what is an acceptable product have changed at HP
to the point where HP is willing to stick it to the customer if
they they can save a buck or two on product cost. Unhappily,
though, the 1100 doesn't have a low retail price to match its
cheap design..., seems that HP stuff is always top dollar,
whether it works or not.
>... and consumers have to look for and pay a THIRD PARTY
>solution, because for HP "everything is working as designed"..
I'm not sure that fixyourownprinter.com is really a "third party"
solution. I think that they just package the HP parts that HP
says "address" this problem, and make them available with
installation instructions, so as to effectively shorten the users
pain in getting to the HP recommended "solution" (i.e., you don't
need a parts manual and you don't need to know what the parts are
called, in constrast to what happens when you try to go through
the HP site). "fixyourownprinter" has simply streamlined the
solution "path", as is suggested by the number of people that
have this problem.
"fixyourownprinter" also need not be stuck in the "state of
denial" that HP might have in recognizing that an HP product has
a problem. Also, since "fixyourownprinter" has a relatively small
number of "fix kits" for printer problems, each kit that they
have is a kind of a tacit admission that the corresponding
printer has a design problem. I suspect that the legal types at
HP would rather that HP not make such a tacit admission.
From what I have heard of these two printers (the 5L and the
1100), though, it would seem that HP has made it's own tacit
admission of the problem: on the 5L, you almost have to
disassemble the whole printer to replace the problematic paper
feed "tire". On the 1100, I've heard that the corresponding part
is more of a "snap it out, snap in the new one" kind of affair.
Wally Bass
JMSystems
The 5L, 6L, and the 1100 all have the same problem. The seperation pad
wears out in these printers, allowing multi-feeds to occur. Also, the 1100 has
a significantly smaller seperation pad. Go figure? You'd think H-P would fix
an obvious problem like this wouldn't you? Rather, they made the problem
worse.
You can get the part you need at http://www.hp.com/ssg/parts/index.html.
The part number of the seperation pad is: RF5-2832-000.
The bad news is it does require some disassembly. The good news is not as
much disassembly as the 5L or 6L..
Another piece of advice I will give you is NOT to fan the paper before
placing it in the printer. Fanning the paper will definitly cause
multi-feeds.
Regards,
Jeff
J.M.Young
Gordon R. Frey
separator pads.
Gordon
"Gary E" <gar...@airmail.net> wrote in message
news:2DF6102EBD3358BD.66A5B1A0...@lp.airnews.net...
> On Tue, 12 Sep 2000 02:39:07 -0300, Fernando Cassia
> <fca...@attglobal.net> wrote:
>
>
> >Any ideas? Anybody else also having frequent paper jams on the HP LJ
> >1100?
> >
> I'm having the exact problem. I went to HP site and what I read is
> that its the paper feeder. I cleaned hell out of mine but it still
> feeds multiple pages. I'm running thru the NGs tonight trying to see
> what gives. My printer is only a year old and hasn't been used much.
> It already needs a new part? I had a LaserJet II that I bought in the
> 80's and used it for over ten years and gave it to my son who is still
> using it...never had a jam..not one. The HP web site doesn't want
> customers to get through to HP people and the 800 number apparently
> doesn't either. HP was the last company I ever thought I would see
> this type of customer avoidance....guess they aren't building high
> quality products anymore. Tant pis.
>
> Gary