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Re: DNS Cache issue in windows server 2008

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Jonathan de Boyne Pollard

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Jan 12, 2010, 4:21:23 PM1/12/10
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Any help anyone can provide would be great.

Get your users to provide a description of the problem that is better than this:

The users are complaining of having no internet access on their workstations. Some users are reporting that "some" websites are working while others are not.

This is a wholly inadequate problem description.  If this is what they are telling you, then you should turn around to them and have them describe their problems to you properly.  One must follow the standard litany for problem reporting.  One wouldn't go to a doctor and tell xem "Doctor, I have a pain in some of my legs.".  It begs the response "Don't be obtuse!  Which leg is the pain in?".

If you want help from us, in turn, you're going to have to follow the standard litany here, too, with all of the precision that it requires.  Which WWW sites?  What, exactly, does "not working" mean?  How do you even know that this WWW browser issue is a DNS problem at all?  Prove that it is.

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