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[News] Quality Assurance at Microsoft & Apple at All-time Low?

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Roy Schestowitz

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Apr 30, 2007, 7:58:29 AM4/30/07
to
Xbox 360 Elite Prone to Same Problems as Others

,----[ Quote ]
| To top it all off, the disc scratching issue is back. Seriously
| Microsoft, what the hell? Did you completely get rid of your QA department?
`----

http://loot-ninja.com/2007/04/29/xbox-360-elite-prone-to-same-problems-as-others/

Is Microsoft Dropping the Ball With the Xbox 360?

,----[ Quote ]
| What's the deal with the Xbox 360 marketing team? The Xbox 360 could
| be ruling this console cycle, but it's producing mediocre numbers.
`----

http://playingwithpower.com/2007/04/24/is-microsoft-dropping-the-ball-with-the-xbox-360.aspx

Apple admits laptop battery issue

,----[ Quote ]
| Apple has said that "some batteries" in its range of MacBook and
| MacBook Pro laptops have "performance issues".
`----

http://news.bbc.co.uk/1/hi/technology/6606727.stm


Related:

Microsoft admits scratch problem with Xbox 360

,----[ Quote ]
| There hasn't been much discussion on the fact that the problem exists
| by consumers, but untill now Microsoft has always somewhat denied the
| problem and never proposed a solution.
|
| The Dutch television show Kassa, which deals with customer complaints,
| has been nagging Microsoft about this problem for several weeks, they
| did tests with Xbox360 setups and filmed (and proofed) that the Xbox360
| is indeed responsible for scratching game discs, when not moved, placed
| on a stable table and under the best possible conditions.
|
| [...]
|
|
| The television show also reported that while this issue is now an issue
| in the Netherlands (it is also widely covered in regular news), it
| could become a global problem for Microsoft in the future. Therefore
| I would recommend anyone who is facing the same problem to contact
| their local Microsoft office and point them to this article.
`----

http://www.cdfreaks.com/news/Microsoft-admits-scratch-problem-with-Xbox-360.html


Gears of War disc errors - why the hell is no one covering this?

,----[ Quote ]
| So, we're all just 'unlucky' Mark? Thanks for that. I'm happy for you
| and your console, but what about us? Where are we supposed to turn to
| for help and support? Microsoft wasn't very helpful (ref #102-379-2964)
| any of the times I've called them (I think it's up to three now for the
| same issue - perhaps I'll call again today and check on an update).
|
| All I know is that if I see that dreaded error message again on my new
| 360 I am going to go absolutely ballistic!!!
`----

http://www.1up.com/do/blogEntry?bId=7626298&publicUserId=5551391


Class Action Lawsuit Filed Against MS For Bricked 360s

,----[ Quote ]
| According to Gamespot, the suit seeks a minimum of $10 million in
| damages, depending on how MS decides to defend itself.
`----

http://www.kotaku.com/gaming/law/class-action-lawsuit-filed-against-ms-for-bricked-360s-220250.php


Numerous Reports, November 30 Xbox 360 Update Is Bricking Consoles

,----[ Quote ]
| Some consoles are being bricked by Thursday's dashboard update.
| Issues range from freezing, red ring of death and VGA adapterm
| alfunction. Microsoft isn't acknowledging the issue and billing
| $140 for repairs.
`----

http://digg.com/gaming_news/Numerous_Reports_November_30_Xbox_360_Update_Is_Bricking_Consoles


Update brick your 360? Speak up

,----[ Quote ]
| Since yesterday's update, there are numerous reports about 360s
| being bricked. Some people suspect that this is being done by
| Microsoft intentionally to stop modders and hackers. Xbox Scene
| thinks it has more to do with certain combinations of hardware
| and firmware.
`----

http://www.xbox360fanboy.com/2006/11/01/update-brick-your-360-speak-up/


Autoupdate killed my 360!

,----[ Quote ]
| I was fine yesterday gaming with the VGA cable but after getting
| the autoupdate today, I get a black screen. Does Microsoft test
| these things? My connection to the TV didn't change yet its
| screwed. Thanks for nothing Microsoft.
`----

http://forum.teamxbox.com/showthread.php?t=489979


Loot: Redmond, We Have a Problem, Or, What's Wrong With the Xbox 360

,----[ Quote ]
| At this point, Former becomes impassioned. That's not fair, he says;
| we always saw this as a long-term venture. To which we reply that we
| were talking about the original Xbox, and while other divisions of
| the company throw off more profits in a single quarter than the
| entire $5 billion or so lost in the home and entertainment division
| ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| to date, the fact remains that, as we take-our-word-for-it predicted,
| the Xbox group has been spectacularly unprofitable for Microsoft.
| Hence, our heretofore unpublished Vietnam analogy. The rest of the
| night is a blur, but we digress.
|
| [...]
|
| The worst case scenario for Microsoft, then, is one in which the Xbox
| 360's bid for the mass market is blocked by the Wii for the next two to
| three years, at which point the aging and underpowered Wii gives way
| to a cheaper-than-it-is-now PS3 with a selection of AAA titles that's
| far wider than what the PS3 has at the moment; new installments of
| Playstation's own popular and casual-leaning games; and a slew of
| new franchises from Sony's much-larger studio operation.
`----

http://ncroal.talk.newsweek.com/default.asp?item=533168

[H]omer

unread,
Apr 30, 2007, 8:06:23 PM4/30/07
to
Verily I say unto thee, that Roy Schestowitz spake thusly:

> Xbox 360 Elite Prone to Same Problems as Others
>
> ,----[ Quote ]
> | To top it all off, the disc scratching issue is back. Seriously
> | Microsoft, what the hell? Did you completely get rid of your QA department?
> `----
>
> http://loot-ninja.com/2007/04/29/xbox-360-elite-prone-to-same-problems-as-others/

Well that answers my last question about the eXb0rks "Elite":

http://tinyurl.com/24mkws (Google Groups)

--
K.
http://slated.org

.----
| I found [Vista] to be a dangerously unstable operating system,
| which has caused me to lose data ... unfortunately this product
| is unfit for any user. - [H]ardOCP, <http://tinyurl.com/3bpfs2>
`----

Fedora Core release 5 (Bordeaux) on sky, running kernel 2.6.20-1.2312.fc5
01:04:27 up 13 days, 22:36, 4 users, load average: 0.14, 0.32, 0.40

Mark Kent

unread,
May 1, 2007, 9:15:47 AM5/1/07
to
[H]omer <sp...@uce.gov> espoused:

> Verily I say unto thee, that Roy Schestowitz spake thusly:
>> Xbox 360 Elite Prone to Same Problems as Others
>>
>> ,----[ Quote ]
>> | To top it all off, the disc scratching issue is back. Seriously
>> | Microsoft, what the hell? Did you completely get rid of your QA department?
>> `----
>>
>> http://loot-ninja.com/2007/04/29/xbox-360-elite-prone-to-same-problems-as-others/
>
> Well that answers my last question about the eXb0rks "Elite":
>
> http://tinyurl.com/24mkws (Google Groups)
>

How could they get rid of something they never had? If they'd had a QA
department, free software might never have become so influential.


--
| Mark Kent -- mark at ellandroad dot demon dot co dot uk |
| Cola faq: http://www.faqs.org/faqs/linux/advocacy/faq-and-primer/ |
| Cola trolls: http://colatrolls.blogspot.com/ |

Roy Schestowitz

unread,
May 1, 2007, 10:48:39 AM5/1/07
to
__/ [ Mark Kent ] on Tuesday 01 May 2007 14:15 \__

> [H]omer <sp...@uce.gov> espoused:
>> Verily I say unto thee, that Roy Schestowitz spake thusly:
>>> Xbox 360 Elite Prone to Same Problems as Others
>>>
>>> ,----[ Quote ]
>>> | To top it all off, the disc scratching issue is back. Seriously
>>> | Microsoft, what the hell? Did you completely get rid of your QA
>>> | department?
>>> `----
>>>
>>>
http://loot-ninja.com/2007/04/29/xbox-360-elite-prone-to-same-problems-as-others/
>>
>> Well that answers my last question about the eXb0rks "Elite":
>>
>> http://tinyurl.com/24mkws (Google Groups)
>>
>
> How could they get rid of something they never had? If they'd had a QA
> department, free software might never have become so influential.

Redmond: Who need quality when you can squash rivals?

Who needs quality support when support is a monopoly?

Who needs good kernel hackers when there's only one company with access to
the source code and permission to modify it?

[...]

On we go...

--
~~ Best regards

Roy S. Schestowitz | "Mod me up and I'll mod you 'insightful'"
http://Schestowitz.com | RHAT GNU/Linux Ś PGP-Key: 0x74572E8E
run-level 5 Apr 28 15:45 last=S
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