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mobile phone presents old IMAP mails

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Jеns Mаrtin Schlаttеr

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Nov 8, 2009, 5:52:38 PM11/8/09
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Since my provider changed something on the server, I see the following
problem:
when I fetch mails with my mobile phone via IMAP and there are 5
mails, the phone shows 5 mails, but the wrong 5. It shows 5 old mails.

It looks like the phone caches the mails and when it synchronizes, it
does not recognize that there are new mails, but thinks they are still
the same old mails it has already fetched and in the cache.

What could cause this problem?

Thanks,
Martin

Sam

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Nov 8, 2009, 9:37:40 PM11/8/09
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Jеns Mаrtin Schlаttеr writes:

Insufficient information, could be anything. To determine what the issue is,
you need to show a log of the actual IMAP protocol session.


Jеns Mаrtin Schlаttеr

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Nov 10, 2009, 9:03:06 AM11/10/09
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> you need to show a log of the actual IMAP protocol session.

My mobile phone does not produce IMAP protocol logs!?

JMS

Sam

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Nov 10, 2009, 11:04:27 AM11/10/09
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Jеns Mаrtin Schlаttеr writes:

>> you need to show a log of the actual IMAP protocol session.
>
> My mobile phone does not produce IMAP protocol logs!?

Well, you have no options then, except to call your service provider's tech
support.

IMAP is a fairly complicated protocol. There's usually more than one way to
accomplish a given high level task. Just because your phone stopped working
correctly after you were migrated to a new IMAP server does not necessarily
mean that it's the new server's problem. The new server's response to your
phone's IMAP commands may be different, but still valid IMAP replies,
and it's your phone that's broken. Can't really say without looking at the
actual log of an IMAP session.

Joel Reicher

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Nov 10, 2009, 4:54:58 PM11/10/09
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JяПНns MяПНrtin SchlяПНttяПНr <KrnBib...@spammotel.com> writes:

> Since my provider changed something on the server, I see the following
> problem:
> when I fetch mails with my mobile phone via IMAP and there are 5
> mails, the phone shows 5 mails, but the wrong 5. It shows 5 old mails.
>
> It looks like the phone caches the mails and when it synchronizes, it
> does not recognize that there are new mails, but thinks they are still
> the same old mails it has already fetched and in the cache.

Try creating a new account in your mail app with the same details.

Cheers,

- Joel

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