550 5.7.1 Authentication Required Error (Verizon DSL)
frank1492
changed that I know of. I can't send anything, but mail is received
just fine.
Has anyone had this happen and do you know of a cure?
Mozilla Thunderbird has no problems sending.
Help much appreciated.
Frank
Allie
Do you have your "use name and password" checked under Tools -> Account
Settings -> Outgoing Server(SMTP) -> Edit? It could be that Verizon
changed their settings.
I don't see the rest of the thread here, so perhaps i've missed some
history. If so, please excuse my post.
John H Meyers
> As noted earlier, this just came out of the blue. No settings were
> changed that I know of. I can't send anything, but mail is received
> just fine.
> Mozilla Thunderbird has no problems sending.
In Thunderbird, for the Verizon SMTP server that you are actually using,
what are these settings:
Server name: ?
Port: ?
Use secure connection: [which choice?]
Use name and password [is it checked?]
Now look at the "Properties" of the personality in Eudora
which you are using to send mail (right-click the personality icon
in the "Personalities" tool window to get to the "properties").
Is the SMTP server name the same?
Is the "secure connection" choice made in Thunderbird
the same as the "Secure Sockets when Sending" choice in Eudora?
(it's the same four choices, and same default port for each)
Does Verizon use port 587?
Does this match your "Use...587" choice in Eudora?
Is "Allow authentication" check-marked in Eudora? (should be)
Is the user name associated with your Eudora personality
(the one sending mail) the exact same user name you gave to Thunderbird?
--
frank1492
settings tomorrow.
I hope your ideas will help, but I will point out two things:
(1) In the past I experienced *intermittent* authentication errors.
These generally occurred with complex e-mails (forwards with
mixed fonts, for example) or those with large attachments. This
is the first time the problem has been indefinite and applying to
even the simplest test messages.
(2) I downloaded Thunderbird when Eudora wouldn't work,
and I did an automatic transfer of Eudora settings at the time,
so I wouldn't think the setttings in the two could differ but I
will check.
Thanks again for your interest. I'll be back soon.
Frank
On Mon, 17 Nov 2008 10:34:23 -0500, Allie <als_...@hotmail.com>
wrote:
Allie
> Thank you both. I have just returned from a trip and will check these
> settings tomorrow.
> I hope your ideas will help, but I will point out two things:
> (1) In the past I experienced *intermittent* authentication errors.
> These generally occurred with complex e-mails (forwards with
> mixed fonts, for example) or those with large attachments. This
> is the first time the problem has been indefinite and applying to
> even the simplest test messages.
> (2) I downloaded Thunderbird when Eudora wouldn't work,
> and I did an automatic transfer of Eudora settings at the time,
> so I wouldn't think the setttings in the two could differ but I
> will check.
> Thanks again for your interest. I'll be back soon.
> Frank
good luck. the only thing i can think of that would be giving you those
problems is some sort of timeout, or something like that. strange. You
can also play with the smtp submission port too - you can try port 587
instead of the default 25. But that's just a shot in the dark.
Finally, if you have access to a different SMTP server, you can set that
one up instead of verizon's.
Froggie the Gremlin
There's been a lot of discussion (no solutions yet) in the local Verizon
groups about these intermittent authentication errors. Although I'm a VZ
user, I dumped their email (not for this reason) about 2-mo. after I signed
up for their service a few years back. It was just too intermittent and
very flakey... especially black hole emails (both OUT and IN).
---<ribbit>
frank1492
interested to see what others are experiencing. The problem, once
intermittent, now appears permanent. I need help from others.
Note that switching my email programs (Thunderbird) seems to
have solved the problem.
Frank
Jerry Wolf
> Could you show me where to look for this discussion??? I am most
> interested to see what others are experiencing. The problem, once
> intermittent, now appears permanent. I need help from others.
> Note that switching my email programs (Thunderbird) seems to
> have solved the problem.
> Frank
http://forums.verizon.com/vrzn/board/message?board.id=FiOS_Internet&message.id=932
http://forums.verizon.com/vrzn/board/message?board.id=High_Speed_Internet&thread.id=618
http://forums.verizon.com/vrzn/board/message?board.id=FiOS_Internet&thread.id=1018
John H Meyers
> On Nov 20, 2:03 pm, frank1492 <frank1...@verizon.net> wrote:
>> Could you show me where to look for this discussion??? I am most
>> interested to see what others are experiencing. The problem, once
>> intermittent, now appears permanent. I need help from others.
>> Note that switching my email programs (Thunderbird)
>> seems to have solved the problem.
Jerry Wolf's post elsewhere
> http://forums.verizon.com/vrzn/board/message?board.id=FiOS_Internet&thread.id=1018
Note, however, that the error which "frank1492" is reporting
(which is the "Subject" of this thread)
is while _sending_ via SMTP,
whereas the error which Jerry Wolf is reporting
is while _receiving_ via POP.
Sometimes the outgoing (sending, SMTP) errors occur because of
not even marking "Allow authentication" (something which you can't forget
for POP, because there's no such thing as POP without authenticating),
or because of the SMTP server in a given personality
having a different username/password than the POP server
(this requires telling the POP personality to get its SMTP info
from a different "relay" personality while sending mail).
If the specific error (as may be revealed by a log)
happens to be in the same area as Jerry's
(authentication using CRAM-MD5),
then one might try telling Eudora not to use CRAM-MD5
(this will apply both to POP and SMTP,
so perhaps it will cure two separate diseases at the same time :)
Paste the following into a new message in Windows Eudora
and click on the resulting highlighted "link"
while pressing ALT on keyboard, then click OK:
X-Eudora-Option:SMTPAuthBanished=CRAM-MD5
Further info:
http://www.eudora.com/techsupport/ini.html
"I'm nobody! Who are you?
Are you nobody, too?
Then there's a pair of us -- don't tell!
They'd banish us, you know."
http://academic.brooklyn.cuny.edu/english/melani/cs6/nobody.html
--
hubri...@verizon.net
Steven Saunderson
Cheers,
Steven