My Very Strange Webhost, SBI! -- Opinions, Please - comp.lang.javascript

Message from discussion My Very Strange Webhost, SBI! -- Opinions, Please

Prisoner at War

More options May 8, 4:54 pm

Newsgroups: alt.paidwebhosting, alt.www.webmaster, misc.consumers, comp.lang.javascript, comp.infosystems.www.authoring.html

From: Prisoner at War <prisoner_at_...@yahoo.com>

Date: Thu, 8 May 2008 13:54:01 -0700 (PDT)

Local: Thurs, May 8 2008 4:54 pm

Subject: My Very Strange Webhost, SBI! -- Opinions, Please

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Friends, your opinions and advice, please:

I have a very simple JavaScript image-swap which works on my end but
when uploaded to my host at http://buildit.sitesell.com/sunnyside.html
does not work.

To rule out all possible factors, I made up a dummy page for an
index.html to upload, along the lines of <html><head><title></title></
head><body></body></html>.; the image-swap itself is your basic <img
src="blah.png" onMouseOver="bleh.gif" onMouseOut="blah.png">.

All file paths are correct; all image files have been uploaded; the
JavaScript itself, such as it is, is also correct.

That is to say, all very simple.

And still it doesn't work.

Now I contacted their customer/tech support, and only after three days
with the third rep was it acknowledged that I had a problem which they
ought to look into (at first they did the usual tech support thing
and, upon seeing the keyword "JavaScript" immediately disavowed any
responsibility for my situation, as if I was calling about third-party
software or something like that).

After another three days of not receiving my files that they asked me
to send, which I did via Yahoo!, they took a whole week to investigate
the matter

This is what I was told, in relevant part:

The issue is with how the absolute and relative links are
used, and our programmers have said (and tested) that
if you...

1. Upload a dummy file with all the images referenced
separately, i.e. in separate <img src ="..."> tags

2. Make all the links absolute before uploading

...then what you want to achieve will be successful on
the live page.

Can someone parse that for me, please? I don't understand what's
being asked of me, exactly.

Am I really being asked to use absolute path-names? Couldn't that
prove very messy down the road should I decide to move files/pages
around??

And, moreover, how am I supposed to use separate <img> tags for the
two image files that are to be used for an image-swap?? How would the
browser know to link the two in the manner of an image-swap if
"distributed" over separate <img> tags??

And is it perhaps somehow too much for me to expect my webpages to
upload "as is" -- or is it not unusual for a webhost to have
particular requirements about how such things need to be?? SBI! is my
first webhost so I really don't know what industry standards would be.

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