Lost Your Digital Pictures? Recover Them - Are you a professional
photographer w corrupt digital images, an end user with missing photos?
Lost Your Digital Pictures?
By: WebPub Press - Sep 1, 2003
Lost Your Digital Pictures? - www.eProvided.com
Are you a professional photographer with corrupt digital images or an
end user with missing photos? Whatever your situation - professional
photographer, marketing agency, journalist, even security specialist -- if
you use a digital camera and have images you just can't retrieve, you
absolutely must check out the new service, Image-Recover©, offered by
eProvided.com is one of the largest media card and digital camera
recovery companies in the United States. The company's Quality Assurance
Technical Manager, Bruce Cullen, and his team have a wealth of experience in
file recovery. For several years they have provided technical support to a
wide variety of digital camera users, and the new Image-Recover© process
will only serve to increase the benefits for their customers.
The unique Image-Recover© process salvages lost images from a wide
variety of corrupt, deleted, or damaged media:
. Memory Stick
. SD or PC Card image storage devices
According to Cullen, the exclusive service has been able to recover
92% of all lost images.
"Many people do not realize that this service is available."
Many people do not even realize that this service is available. Just
last month, eProvided.com was contacted by a new mother through email. She
had pictures of the delivery of her newborn, but had somehow lost the
images. She found Image-Recover© via an Internet search, and to her great
delight, they quickly re-produced her incredible photos. Without this
service, she would have never been able to share those astonishing pictures
with her child later in life!
"I am surprised major camera retailers and large established card
manufacturers ask their clients to surf the net looking for digital image
recovery sites; they could send them directly to us. We could provide the
service on some sort of an outsourcing basis; this would be a huge win/win
situation for everyone involved. The retailers and manufacturers keep their
customer goodwill; we get to provide the service; and the customer gets to
have their images restored," notes Cullen.
The idea behind this digital image recovery service was developed by
Cullen, the owner of the search engine optimization firm WebPublicitee.com,
when his wife's digital images were lost during a trip to Europe. Whether
the Memory Stick was corrupt or something in the airport scanners affected
it, he knew the problem could be fixed when after only a second try, he was
able to salvage all of the pictures. Like Cullen himself, many people are in
need of digital image recovery. Without any publicity at all, the site has
begun receiving an unprecedented increase in the number of hits daily. From
January 2003 to August 2003, traffic to the site has multiplied by an
average of over 800%.
The firm is thrilled with the level of customer satisfaction it is
able to provide. As Cullen notes, "I have never heard so many ecstatic
responses. When we tell customers we were able to get their images back, the
response is not just, 'Ok. Great; how much do we owe you?' It is more along
the lines of 'No way! Are you serious? Fabulous!'"
According to Cullen, most people think the technology is so
complicated that the images are gone. However, eProvided.com sees it as easy
when handled by a dedicated professional. The company cherishes making phone
calls telling customers their images are back. "It's a good feeling when the
customers thank us several times before we get off the phone. They just love
the news! We know we are providing a valuable service when this happens."
One point Cullen notes as very important is that you shouldn't tamper
with the storage device. If you just can't retrieve the images, preserve the
device in as close to the original condition as possible. This increases the
likelihood of Image-Recover© being able to rescue the digital files.
To learn more about this extraordinary service, check out their web
site eProvided.com, or call (714) 225-9700. You can contact customer service
by emailing Image-Reco...@eProvided.com.
"What eProvided.com customers say about our services."
Critical evidence images recovered for Indiana Sheriff's Department
Tuesday August 26, 2003
ORANGE COUNTY, California, Aug 26 (eProvided.com) - Digital Image
Recovery service, Image-Recover® by eProvided.com, successful in recovery
once again. In a recent recovery completed for an Indiana County Sheriff's
Department, eProvided.com was able to retrieve evidence photos that are
vital to a successful conviction in a currently pending criminal court
trial. The key Sargent, whose name must be kept confidential, tried
contacting Sony, the manufacturer of the Memory Stick, for help. However,
even the "Manufacturer" of the card was unable to provide their customer
with support on their own product. In a letter received by eProvided.com,
the Sargent states,
"When I contacted Sony for advice I did not get much help. The three
levels of 'Help' I spoke to had no idea what the problem was. I found it
hard to believe the camera would give a specific error code and no one from
Sony had any idea what it meant." - Sargent XXXXX
Image-Recover®, on the other hand, was able to quickly and accurately
restore sixty (60), out of the requested fifty (50), extra-high resolution
images within 24-hours. So why are major manufacturers and camera retailers
unable to help their clients with data recovery issues? One reason may be
that offering such a service takes up a lot of time and resources; hiring
technicians, management, hardware, et cetera. Another reason is that due to
the number of different media storage formats, it may not be very profitable
for a manufacturer to offer such services.
What can you expect in the future? Cullen says customers should soon
be able to not only have the images recovered but have their images printed
on photo paper and mailed to them. eProvided.com will also be adding image
editing services so that customers can improve the quality of their
recovered images. "Another frequent request by customers is the possibility
of having the recovered images downloaded on a secure site. this will be
One question still remains, what happens to clients needing Digital
Image Recovery services? Are they left in the dark, with no help? Or are
they being sent on a endless quest of surfing the Internet for help? A
simple answer to those questions is eProvided.com, the Digital Image
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