Help, dongle failure

[David McCall]

Somehow I managed to bend my dongle connector.
Now it has failed on Labor Day weekend.

What is the best way to get a replacement dongle in a hurry?

David

[David McCall]

"David McCall" <mccal...@verizon.net> wrote in message
news:h7v7p4$in4$1...@news.albasani.net...

I managed to remove the metal shell and straighten the contacts
enough to plug it into a very short USB extension cable. It worked,
but I don't know for how long.

So, the question above still has some importance.

David

[Redeyes]

"David McCall" <mccal...@verizon.net> wrote in message

news:h7v989$kba$1...@news.albasani.net...

I've never had the problem, but I'd try the help line 1-800-862-7837, which
of course no one will answer until probably Tuesday, or post this on the
newtek forums and see if anyone is reading them over the weekend.

--

Bill Carey
===============

[David McCall]

"Redeyes" <billda...@sbcglobal.net> wrote in message
news:IGLom.114623$nL7....@newsfe18.iad...

Thank you. I'll give them a call on Tuesday.

It lives on a short cable to help keep it from getting bent
on the side of the laptop. The whole assembly lives in a
small pocket in the case when it travels. I must have folded
it over when I put it in the pocket.

It still worked when I pluged in the cable, but I was dumb
enough to unplug the bent dongle to assess the damage.
When I plugged it back in the contacts crumpled a little
keeping it from going in. Oh well.

I hope it keeps working until I can get a replacement.

David