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No Verizon email, not bouncing back

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mobopro

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Dec 11, 2004, 12:52:16 PM12/11/04
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I've had email forwarded to my verizon.net account from gandi.net,
which is the registrar for my domain, mobopro dot com, for months now.


In the last 2-3 days, I've received no email sent to "dylan atsign
mobopro dot com". It also hasn't been returned to the sender.

Verizon support wan't any help and Gandi are useless at responding.

Does anybody know any way to track down exactly where the problem is?
I don't want to end up in the middle of any fingerpointing or worse, be
ignored because neither thinks it's their problem.

Erik Freitag

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Dec 11, 2004, 1:42:37 PM12/11/04
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The DNS and mail servers for mobopro.com seem to be OK. Can you receive
mail at your verizon address? If so, it sounds like the problem is at the
mobopro.com server(s). Maybe they've stopped forwarding your mail. If you
set up the forwarding, maybe you could re-check your setup, or try to send
yourself mail from your mobopro.com account. If you have spam filtering
turned on anywhere that might be dropping or holding your mail.

mobopro

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Dec 11, 2004, 2:03:56 PM12/11/04
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The mobopro.com account is merely a domain and email redirection with
Gandi, the domain registrar.

I can indeed receive mail at the Verizon address. I've confirmed the
forwarding is set up as it was on Gandi. I'm guessing either they have
an internal problem with it, or yes, there's some spam blocking going
on between Gandi and Verizon. (None of this mail makes it to even my
junk mailbox.)

Thanks for the ideas. If there was something to find where an email
stops, something like traceroute but for email, I'd be in good shape.
I assume this doesn't exist....

Message has been deleted

jay

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Jan 6, 2005, 1:27:22 AM1/6/05
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I have a similar problem with verizon email. I have trouble sending to, or
receiving from, email addresses at specific domain located in Victoria, B.C.
It only happens when using a Verizon email address to communicate with the
domain located in Victoria. I believe there is blocking of the domain name
happening at Verizon for incoming mail from this specific domain, but that
doesn't explain why the problem happens when sending to them as well. I'm
still trying to work this issue out with tech support, and it's been
happening since the middle of November.

Jay


jay

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Jan 6, 2005, 1:28:53 AM1/6/05
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By the way, I do get bouncebacks, but typically it takes at least 3 days to
receive them. Perhaps you will get bouncebacks too after 3 days has
elapsed.

Jay


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