Sprint Modem Offer/Impressions
Sean Slattery
the Digest lead me to believe that it was a 9600 baud modem but the
Sprint rep set me straight when I called. I did not hear the original
offer on the radio. Sprint made some mistakes; this is easy to do
when you have marketing people targeting a technically savvy
population that is intolerant of lack of knowledge on the part of the
general population (you know it's true !). It is my belief that
Sprint acted in good faith and did not intentionally misrepresent this
offer.
In the case of Mr. Ambler's conflict with Sprint I was originally on
Sprint's side. That is until I read Mr. Ambler's last post. If it is
at all representative of what actually occurred the I feel that I must
warn Sprint that they are spending good will here.
I, like many Digest readers, specify long distance carriers for my
organization as well as myself. I want Sprint to maintain a high
level of professionalism here. The account of the phone call received
by Mr. Ambler did not make me fell good about Sprint, it left me cold.
I will continue to follow this dispute. While I think Mr. Ambler
should find better things to do with his time, I believe that the
resolution of this dispute will tell us a lot about the corporate
character of Sprint.
Sean Slattery Network Administrator Airflow Research
This post does not necessarily represent the opinions of my employer.
PS: I switched from the modem to the Star Trek Screen saver, which I
have not yet received.