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Cisco VOIP question

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Rob

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Nov 6, 2009, 3:53:44 PM11/6/09
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Hi there,
I have some difficulties with my Cisco phones, they get disconnected and
require rebooting,
here is some logs, any idea how to fix this?
Rob

017154: Nov 5 09:34:42.174 EST: %ILPOWER-5-IEEE_DISCONNECT: Interface
Fa0/45: PD removed
017155: Nov 5 09:34:42.912 EST: %LINEPROTO-5-UPDOWN: Line protocol on
Interface FastEthernet0/45, changed state to down
017156: Nov 5 09:34:43.910 EST: %LINK-3-UPDOWN: Interface FastEthernet0/45,
changed state to down
017157: Nov 5 09:34:43.910 EST: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST:
cisco-phone no longer detected on port Fa0/45, port set to untrusted.
017158: Nov 5 09:51:11.994 EST: %ILPOWER-7-DETECT: Interface Fa0/45: Power
Device detected: IEEE PD
017159: Nov 5 09:51:11.994 EST: %ILPOWER-5-POWER_GRANTED: Interface Fa0/45:
Power granted
017160: Nov 5 09:51:16.054 EST: %LINK-3-UPDOWN: Interface FastEthernet0/45,
changed state to up
017161: Nov 5 09:51:17.061 EST: %LINEPROTO-5-UPDOWN: Line protocol on
Interface FastEthernet0/45, changed state to up
017162: Nov 5 09:51:29.920 EST: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED:
cisco-phone detected on port Fa0/45, port trust enabled.


bod43

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Nov 7, 2009, 12:35:00 PM11/7/09
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I seem to recall that if a phone loses contact
with the Call Manager (or other SCCP provider)
it reboots itself and continues to reboot itself
until communications is re-established.

If the phone is just wandering off into space
and recovers when powered on and off
I would check the phone firmware version
first. Also maybe switch software too.
Maybe search for on-line power related bugs?

I guess your log above represents -

Nov 5 09:34:42.174 -- Phone mysteriously goes off

Nov 5 09:51:11.994 -- Phone manually disconnected
from switch and reconnected.

I assume that the phones do not have a seperate PSU?

Rob

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Nov 9, 2009, 8:44:05 AM11/9/09
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"bod43" <Bo...@hotmail.co.uk> wrote in message
news:bb9067ac-e8c9-4505...@d21g2000yqn.googlegroups.com...


No they dont have a separate PSU, they connected to a cisco VOIP switch. all
phones receive updates as soon as you connect them to the switch, so I am
not sure what else to do regarding updates?

Any other thoughts?
Rob


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