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From: Neil <x...@gmail.com>
Newsgroups: comp.databases.ms-access
Subject: Re: Access and Office 365 - limitations
Date: Tue, 16 Oct 2012 05:07:31 -0500
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 >>On one occasion, I was told to download and read all of the documents 
on the following page to find the answer to my question<<

I guess that's the equivalent of "reinstall windows to resolve the problem."

 >>I guess that this, above all else, is what makes me uneasy - it 
doesn't matter how capable the product is, if the support is useless 
there is always that thought in the back of my mind..."What if the sh*t 
hit's the fan? Who do I call?"<<

You might want to consider switching to AccessHosting.com. I hear their 
support is pretty good, and they actually work with you. A few dollars 
more, though (though, depending on how many licenses you need, it might 
end up being about the same).

Neil