Connectivity problem

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audiofn

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Aug 17, 2009, 9:28:36 AM8/17/09
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I have a house that we have a few modules in. Some times after the
phone goes to sleep and we start to try and use the control again it
will not connect to the processor. If you re-launch the I-viewer
software it will again work. If I make it so that for example the I-
touch does not got to sleep then it will stay connected no problem.
Some how we are having issues when I got to connect at wake up with
the program running. Any ideas would be fantastic.

Jarrod

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Aug 18, 2009, 3:44:25 AM8/18/09
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What hardware are you using?

Jarrod

audiofn

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Aug 18, 2009, 8:29:02 AM8/18/09
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I am runing a AV2 with a net 1 card in it. The router is a watchguard
now but we had a linksys and a apple in there with the same issues.
There is a Dell managed 24 port gigabit switch. We have a sub net
running for the TIVO, Kaleidescape, and I-tv.
> > the program running.  Any ideas would be fantastic.- Hide quoted text -
>
> - Show quoted text -

Jarrod

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Aug 18, 2009, 8:11:07 PM8/18/09
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You might have the iViewer module setup incorrectly in your SIMPL
program.

Please make sure that the connection is being forcibly closed after
the 'ActivityTimeoutAmount' parameter of the module.
This should close the connection and allow reconnection when the
device goes to sleep and wakes up.

See the demo program available from our website to see how the
ActivityTimeout signal from the module is used to close and reopen the
socket.

Also, please try using the 3.x firmware and 3.0 iViewer module (that's
if you are currently using 4.x).

Jarrod

audiofn

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Aug 18, 2009, 11:00:27 PM8/18/09
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Thanks Jarrod I will review my program and let you know what I find.
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