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gregw  
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 More options Aug 19 2012, 4:26 am
From: gregw <greg...@gmail.com>
Date: Sun, 19 Aug 2012 01:26:38 -0700 (PDT)
Local: Sun, Aug 19 2012 4:26 am
Subject: Problem communicating with your device

I still keep getting the issue, "Problem communicating with your device" on
my Galaxy S3, even with V2.3 Beta.

There is definitely internet connectivity as I have Firefox open on the
phone and am browsing a web site.  Shouldn't this be enough for Cerberus to
connect to the Cerberus server?  


 
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Cerberus Support  
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 More options Aug 19 2012, 8:32 am
From: Cerberus Support <supp...@cerberusapp.com>
Date: Sun, 19 Aug 2012 14:32:34 +0200
Local: Sun, Aug 19 2012 8:32 am
Subject: Re: Problem communicating with your device

I think the phone, even though is connected to the internet, has lost
connection with Google servers. If you open Google Talk on the phone, when
you receive the "Problem communicating with your device" error, is it
connected?

On Sun, Aug 19, 2012 at 10:36 AM, gregw <greg...@gmail.com> wrote:
> I've just purposely tested wrong pattern unlocking for Cerberus to take a
> picture, and it did, sending me a photo via email.  The TAKEPICTURE command
> also shows up in the control panel, but when I try tracking, it still gives
> me a "Problem communicating with your device" message.  Any idea what's
> happening?

--
Luca Sagaria
Cerberus support
http://www.lucasagaria.com
https://twitter.com/lsag

 
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gregw  
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 More options Aug 19 2012, 9:01 am
From: gregw <greg...@gmail.com>
Date: Sun, 19 Aug 2012 06:01:15 -0700 (PDT)
Local: Sun, Aug 19 2012 9:01 am
Subject: Re: Problem communicating with your device

Talk seems to be disconnected but this seems to be a problem with ice cream
sandwich and jelly bean.  However, why did Cerberus still manage to take
and send the picture and report the action to the control panel? how does
Google Talk connect to the Talk server?


 
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Cerberus Support  
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 More options Aug 19 2012, 9:11 am
From: Cerberus Support <supp...@cerberusapp.com>
Date: Sun, 19 Aug 2012 15:11:56 +0200
Local: Sun, Aug 19 2012 9:11 am
Subject: Re: Problem communicating with your device

I don't know, never experienced this issue on my devices with ICS/JB (Nexus
S, Galaxy Nexus, HTC One X and a Xoom tablet).

The fact is that commands sent from the web dashboard are delivered to the
device via C2DM (https://developers.google.com/android/c2dm/), so a
connection with Google servers is required, while photo captured
automatically (for instance on wrong unlock code entered) are sent directly
to Cerberus servers. To sum it up:

Commands: Cerberus servers -> Google servers -> Device
Replies: Device -> Cerberus servers

--
Luca Sagaria
Cerberus support
http://www.lucasagaria.com
https://twitter.com/lsag

 
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gregw  
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 More options Aug 19 2012, 11:44 am
From: gregw <greg...@gmail.com>
Date: Sun, 19 Aug 2012 08:44:14 -0700 (PDT)
Local: Sun, Aug 19 2012 11:44 am
Subject: Re: Problem communicating with your device

OK.. Thanks for the explanation.  I don't know why, but Google Talk is
unreliable on my Galaxy S3.  Usually after booting up, Google Talk connects
just fine.  However, later in the day, I would lose connection.  Even after
Logging out and Logging back in, I would still have the "x" in front of my
name, indicating that I'm offline..  This is very frustrating since
Cerberus relies on it to see the phone and send commands.  I guess there's
nothing that can be done about this..  


 
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Bee Wee  
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 More options Aug 20 2012, 12:08 pm
From: Bee Wee <bjoern.wo...@googlemail.com>
Date: Mon, 20 Aug 2012 09:08:08 -0700 (PDT)
Local: Mon, Aug 20 2012 12:08 pm
Subject: Re: Problem communicating with your device

+1 on my samsung galaxy s3 Jellybean

Am Sonntag, 19. August 2012 17:44:14 UTC+2 schrieb gregw:


 
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Vitor Morato Almeida  
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 More options Aug 21 2012, 8:30 am
From: Vitor Morato Almeida <vitor.morato.alme...@gmail.com>
Date: Tue, 21 Aug 2012 05:30:19 -0700 (PDT)
Local: Tues, Aug 21 2012 8:30 am
Subject: Re: Problem communicating with your device

i had the same problem on my S3 with siyah kernel, but now i flashed the
insecure stock kernel, XXBLG9 version, the problem seems solved

you guys should try

Em domingo, 19 de agosto de 2012 05h26min38s UTC-3, gregw escreveu:


 
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Bee Wee  
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 More options Aug 22 2012, 3:45 pm
From: Bee Wee <bjoern.wo...@googlemail.com>
Date: Wed, 22 Aug 2012 12:45:09 -0700 (PDT)
Local: Wed, Aug 22 2012 3:45 pm
Subject: Re: Problem communicating with your device

can you lead me to a download page or a thread on xda or whereever you got
that S3 kernel from?

Am Dienstag, 21. August 2012 14:30:19 UTC+2 schrieb Vitor Morato Almeida:


 
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Vitor Morato Almeida  
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 More options Aug 22 2012, 4:48 pm
From: Vitor Morato Almeida <vitor.morato.alme...@gmail.com>
Date: Wed, 22 Aug 2012 17:48:28 -0300
Local: Wed, Aug 22 2012 4:48 pm
Subject: Re: Problem communicating with your device

You can download here: http://db.tt/GYAkEWuJ, but you will need odin to
flash this kernel

Good luck.
Em 22/08/2012 16:45, "Bee Wee" <bjoern.wo...@googlemail.com> escreveu:


 
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Sergio Ruiz  
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 More options Aug 23 2012, 6:16 am
From: Sergio Ruiz <sergina...@gmail.com>
Date: Thu, 23 Aug 2012 03:16:44 -0700 (PDT)
Local: Thurs, Aug 23 2012 6:16 am
Subject: Re: Problem communicating with your device

Hi!

I have similar problem here with Sony Xperia X10. I think it's a ROM
problem, 'cause sometimes with some ROMs it works without any problem, but
other times, with other ROMs, it doesn't. The odd thing is that I use
GTalk, GMail, and other Google apps, and they work without problems. So it
seems that with this ROM it doesn't work.

Is there a way to get a logcat or something similar of cerberus to maybe
see what's going on?

El miércoles, 22 de agosto de 2012 22:48:28 UTC+2, Vitor Morato Almeida
escribió:


 
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berluscazz  
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 More options Aug 25 2012, 6:55 am
From: berluscazz <ettore...@gmail.com>
Date: Sat, 25 Aug 2012 03:55:45 -0700 (PDT)
Local: Sat, Aug 25 2012 6:55 am
Subject: Re: Problem communicating with your device

 this much-vaunted application is not bad, but it has many bugs like all
the others.
1 - max internet signal, server google, Google Talk, etc. on. But have
nothing to do. The device is connected when they like and do not connect if he
does not like ... I checked: everything works perfectly, google talk, server,
internet, ... response in two cases: comunicatione device problem ......

A solution (works sometimes) is switc to another device and then return to
the first.

2 - The audio recording is returned three times and two no ... here internet
and google have nothing to do. The server Cerberus does as he pleases .....
depends if you are nice .....

It is not possible that ALL servers run (talk, wattsapp, Viber, kakao,
internet, tim, wind, vodafone, Juventus and Milan) AND ONLY THE SERVERS
CERBERUS not find the device!
              please do not make fun of

Il giorno domenica 19 agosto 2012 10:26:38 UTC+2, gregw ha scritto:

> I still keep getting the issue, "Problem communicating with your device"
> on my Galaxy S3, even with V2.3 Beta.

> There is definitely internet connectivity as I have Firefox open on the
> phone and am browsing a web site.  Shouldn't this be enough for Cerberus to
> connect to the Cerberus server?  

Il giorno domenica 19 agosto 2012 10:26:38 UTC+2, gregw ha scritto:


 
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Rafael Pepino  
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 More options Aug 28 2012, 9:01 pm
From: Rafael Pepino <rafael.peti...@gmail.com>
Date: Tue, 28 Aug 2012 18:01:49 -0700 (PDT)
Local: Tues, Aug 28 2012 9:01 pm
Subject: Re: Problem communicating with your device

My connection with google talk is working, but always appears the error
Communication problem with the device, what should I do?

Sábado, 25 de Agosto de 2012 7:55:45 UTC-3, berluscazz escreveu:


 
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Lawrence Teixeira  
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 More options Aug 31 2012, 6:54 pm
From: Lawrence Teixeira <lawrence.teixeir...@gmail.com>
Date: Fri, 31 Aug 2012 15:54:58 -0700 (PDT)
Local: Fri, Aug 31 2012 6:54 pm
Subject: Re: Problem communicating with your device

I'm having the same problem with my S3 ICS with the flashable hidden
version for ICS. My phone aways have a active connection with 3G or Wifi,
the Gtalk is active and connected but i cant connect with the phone via the
cerberus site, aways get the connection problem =/

Please help.


 
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Cerberus Support  
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 More options Sep 1 2012, 9:16 am
From: Cerberus Support <supp...@cerberusapp.com>
Date: Sat, 1 Sep 2012 15:16:29 +0200
Local: Sat, Sep 1 2012 9:16 am
Subject: Re: Problem communicating with your device

Please send an email to supp...@cerberusapp.com , so we can do some tests.

On Sat, Sep 1, 2012 at 12:54 AM, Lawrence Teixeira <

lawrence.teixeir...@gmail.com> wrote:

> I'm having the same problem with my S3 ICS with the flashable hidden
> version for ICS. My phone aways have a active connection with 3G or Wifi,
> the Gtalk is active and connected but i cant connect with the phone via the
> cerberus site, aways get the connection problem =/

> Please help.

--
Luca Sagaria
Cerberus support
http://www.lucasagaria.com
https://twitter.com/lsag

 
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pouchni  
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 More options Sep 1 2012, 12:12 pm
From: pouchni <pouchn...@gmail.com>
Date: Sat, 1 Sep 2012 09:12:06 -0700 (PDT)
Local: Sat, Sep 1 2012 12:12 pm
Subject: Re: Problem communicating with your device

i'm having the same problem with my galaxy s1 & 2 with ice cream sandwich
and cerberus v2.3  *"Problem communicating with your device"* happen when
screen is of !!!!!!

sorry for my english i'm french


 
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Paul  
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 More options Sep 2 2012, 5:32 pm
From: Paul <paulhart...@googlemail.com>
Date: Sun, 2 Sep 2012 14:32:54 -0700 (PDT)
Local: Sun, Sep 2 2012 5:32 pm
Subject: Re: Problem communicating with your device

Yup... me too.. Samsung Galaxy S2 and Note.. ICS 4.0.4, cerberus disguised
2.3, root installed with CWM... (With S2 very often)... :(   actually a
good program, though this problem, i have purchased it :p ..... would be
gReAT if this problem can be permanently solved..  waiting for the good
news! :D

Am Samstag, 1. September 2012 18:12:06 UTC+2 schrieb pouchni:


 
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Bee Wee  
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 More options Sep 26 2012, 2:05 pm
From: Bee Wee <bjoern.wo...@googlemail.com>
Date: Wed, 26 Sep 2012 11:05:28 -0700 (PDT)
Local: Wed, Sep 26 2012 2:05 pm
Subject: Re: Problem communicating with your device

like I wrote in the other thread (why not merge them?), I have no problems
with cerberus and gogle talk while on wifi. Problems occur only on 3G.


 
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William J Dougherty  
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 More options Sep 29 2012, 3:06 pm
From: William J Dougherty <willdougherty...@gmail.com>
Date: Sat, 29 Sep 2012 12:06:23 -0700 (PDT)
Local: Sat, Sep 29 2012 3:06 pm
Subject: Re: Problem communicating with your device

Luca I too have a Galaxy S3 and I'm receiving the "Problem communicating
with your device". I have no app called Google Talk on my phone and when I
search the Play Store for Google Talk or Google Talk for Android I am
offered Google Voice. Are they one in the same?


 
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William J Dougherty  
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 More options Sep 29 2012, 3:17 pm
From: William J Dougherty <willdougherty...@gmail.com>
Date: Sat, 29 Sep 2012 12:17:36 -0700 (PDT)
Local: Sat, Sep 29 2012 3:17 pm
Subject: Re: Problem communicating with your device

Luca I didn't answer my question but did get my phone communicating with
Cerberus! Thanks


 
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Alvaro Ramos Delacoste  
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 More options Feb 3, 12:34 pm
From: Alvaro Ramos Delacoste <ard8...@gmail.com>
Date: Sun, 3 Feb 2013 09:34:05 -0800 (PST)
Local: Sun, Feb 3 2013 12:34 pm
Subject: Re: Problem communicating with your device

Dears, I have Problem communicating with your device error almost all time.
Have tried with Nexus S and also with 2 different Nexus 4.

What i realized is that problem appear when the screen is off, and when
requesting an action from the Dashboard (taking a photo when incorrect
password works).

Also, google talk its connected with google servers and other services
running in background correctly (whatsupp, facebook).

Any idea? Really appreciate your guidance as make the app almost unhelpful.

Thanks.

Em domingo, 19 de agosto de 2012 05h26min38s UTC-3, gregw escreveu:


 
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Cerberus Support  
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 More options Feb 4, 8:01 pm
From: Cerberus Support <supp...@cerberusapp.com>
Date: Tue, 5 Feb 2013 02:01:11 +0100
Local: Mon, Feb 4 2013 8:01 pm
Subject: Re: Problem communicating with your device

Please send an email to supp...@cerberusapp.com , so we can do some tests.

--
Luca Sagaria
Cerberus support
http://www.lucasagaria.com
https://twitter.com/lsag

On Sun, Feb 3, 2013 at 6:34 PM, Alvaro Ramos Delacoste <ard8...@gmail.com>wrote:


 
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Carlos Bernardi  
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 More options Feb 8, 6:29 am
From: Carlos Bernardi <csber...@gmail.com>
Date: Fri, 8 Feb 2013 03:29:54 -0800 (PST)
Local: Fri, Feb 8 2013 6:29 am
Subject: Re: Problem communicating with your device

I have a Nexus S and if I use WiFi no problema but when I am using 3G I
have the conncetion problem message.
I uninstalled and reinstalled Cerberus and checked Google connection.
Everything is working, only Cerberus says that there is a connection
problem.
Phone Nexus S
Android 4.1.2

Thanks.

Carlos Bernardi

Em segunda-feira, 4 de fevereiro de 2013 23h01min11s UTC-2, Luca Sagaria
escreveu:


 
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Cerberus Support  
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 More options Feb 8, 2:09 pm
From: Cerberus Support <supp...@cerberusapp.com>
Date: Fri, 8 Feb 2013 20:09:57 +0100
Local: Fri, Feb 8 2013 2:09 pm
Subject: Re: Problem communicating with your device

Please send an email to supp...@cerberusapp.com , so we can do some test.

--
Luca Sagaria
Cerberus support
http://www.lucasagaria.com
https://twitter.com/lsag


 
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Carlos Bernardi  
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 More options Feb 8, 4:18 pm
From: Carlos Bernardi <csber...@gmail.com>
Date: Fri, 8 Feb 2013 13:18:38 -0800 (PST)
Local: Fri, Feb 8 2013 4:18 pm
Subject: Re: Problem communicating with your device

In my case the APN was not correct configured.
My provider here in Brazil is Claro, then I had to make the correct
configuration. Once I did it the phone worked with no problems.
Bellow are the steps:

1 - Go to Config
2 - More
3 - Mobile Network
4 - Access Points --> APNs

Then I configured to Claro (my provider).

Best regards.

Carlos Bernardi.

Em sexta-feira, 8 de fevereiro de 2013 09h29min54s UTC-2, Carlos Bernardi
escreveu:


 
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